What users are saying about
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60 Ratings
4 Ratings

Bitrix24

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60 Ratings
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Score 7.9 out of 100
4 Ratings
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Score 6 out of 100

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Sanjit Mandal | TrustRadius Reviewer

syncHR

syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Bitrix24
7.5
syncHR
Task Management
Bitrix24
7.9
syncHR
Gantt Charts
Bitrix24
7.5
syncHR
Scheduling
Bitrix24
7.3
syncHR
Workflow Automation
Bitrix24
7.7
syncHR
Mobile Access
Bitrix24
6.9
syncHR
Search
Bitrix24
7.3
syncHR
Visual planning tools
Bitrix24
7.7
syncHR

Communication

Bitrix24
7.6
syncHR
Chat
Bitrix24
7.6
syncHR
Notifications
Bitrix24
7.5
syncHR
Discussions
Bitrix24
7.9
syncHR
Surveys
Bitrix24
8.3
syncHR
Internal knowledgebase
Bitrix24
7.5
syncHR
Integrates with GoToMeeting
Bitrix24
7.0
syncHR
Integrates with Gmail and Google Hangouts
Bitrix24
7.1
syncHR
Integrates with Outlook
Bitrix24
7.4
syncHR

File Sharing & Management

Bitrix24
7.6
syncHR
Versioning
Bitrix24
7.5
syncHR
Video files
Bitrix24
7.1
syncHR
Audio files
Bitrix24
7.5
syncHR
Document collaboration
Bitrix24
7.9
syncHR
Access control
Bitrix24
7.6
syncHR
Advanced security features
Bitrix24
7.3
syncHR
Integrates with Google Drive
Bitrix24
7.9
syncHR
Device sync
Bitrix24
8.0
syncHR

Human Resource Management

Bitrix24
syncHR
9.4
Employee demographic data
Bitrix24
syncHR
9.0
Employment history
Bitrix24
syncHR
10.0
Job profiles and administration
Bitrix24
syncHR
9.0
Workflow for transfers, promotions, pay raises, etc.
Bitrix24
syncHR
10.0
Organizational charting
Bitrix24
syncHR
10.0
Organization and location management
Bitrix24
syncHR
10.0
Compliance data (COBRA, OSHA, etc.)
Bitrix24
syncHR
8.0

Payroll Management

Bitrix24
syncHR
9.4
Pay calculation
Bitrix24
syncHR
10.0
Benefit plan administration
Bitrix24
syncHR
9.0
Direct deposit files
Bitrix24
syncHR
10.0
Salary revision and increment management
Bitrix24
syncHR
10.0
Reimbursement management
Bitrix24
syncHR
8.0

Leave and Attendance Management

Bitrix24
syncHR
9.0
Approval workflow
Bitrix24
syncHR
9.0
Balance details
Bitrix24
syncHR
9.0
Annual carry-forward and encashment
Bitrix24
syncHR
9.0

Employee Self Service

Bitrix24
syncHR
9.2
View and generate pay and benefit information
Bitrix24
syncHR
10.0
Update personal information
Bitrix24
syncHR
10.0
View company policy documentation
Bitrix24
syncHR
9.0
Employee recognition
Bitrix24
syncHR
8.0
View job history
Bitrix24
syncHR
9.0

Asset Management

Bitrix24
syncHR
10.0
Tracking of all physical assets
Bitrix24
syncHR
10.0

HR Reporting

Bitrix24
syncHR
10.0
Report builder
Bitrix24
syncHR
10.0
Pre-built reports
Bitrix24
syncHR
10.0
Ability to combine HR data with external data
Bitrix24
syncHR
10.0

Onboarding

Bitrix24
syncHR
10.0
New hire portal
Bitrix24
syncHR
10.0
Manager tracking tools
Bitrix24
syncHR
10.0

Performance and Goals

Bitrix24
syncHR
9.0
Corporate goal setting
Bitrix24
syncHR
9.0
Individual goal setting
Bitrix24
syncHR
9.0
Line-of sight-visibility
Bitrix24
syncHR
9.0
Performance tracking
Bitrix24
syncHR
9.0

Performance Management

Bitrix24
syncHR
8.4
Performance plans
Bitrix24
syncHR
9.0
Performance improvement plans
Bitrix24
syncHR
9.0
Review status tracking
Bitrix24
syncHR
8.0
Review reminders
Bitrix24
syncHR
8.0
Multiple review frequency
Bitrix24
syncHR
8.0

Recruiting / ATS

Bitrix24
syncHR
8.9
Job Requisition Management
Bitrix24
syncHR
9.0
Company Website Posting
Bitrix24
syncHR
9.0
Publish to Social Media
Bitrix24
syncHR
9.0
Job Search Site Posting
Bitrix24
syncHR
9.0
Duplicate Candidate Prevention
Bitrix24
syncHR
8.0
Applicant Tracking
Bitrix24
syncHR
9.0
Notifications and Alerts
Bitrix24
syncHR
9.0

Pros

Bitrix24

  • The internal HR manager in Bitrix24 does not allow us to create sufficiently structured graphical lists of all absences that each employee has taken during his career within the company, and of all accessibility requests by employees to access some limited functionalities within the service.
  • When it comes to group management work, it has been good to be able to identify elements within the service that remain oriented to business processes, such as the specialized area of web sales. Based on that, Bitrix24 is a good service to be able to manage business directly and to bring in leads on an ongoing basis, while still having positive results.
  • It is well known that despite being a sales and CRM service, Bitrix24 has enough features to be able to plan projects of different scopes. Each of the project setup operations that can be executed within the Bitrix24 platform are accurate, or at least seem better and more streamlined than with any other service we've had the opportunity to test.
  • Bitrix24 automates the execution of administrative dynamics to optimize the overall sales force level, thus leading to better level transactions within the sales modalities, and by integrating Bitrix24 with other sales services, it is possible to mobilize the documents of operations performed from one service to another.
  • It can also be used to increase the quality level of the technical support operations that our support staff manages, as it allows for reviews of each support session, in order to evaluate the technician in question who is talking to customers while he is working in real time.
  • In the case of managing crossover operations, we believe that Bitrix24 offers a good level of analysis for such crossovers, even when you need to work surprisingly with charts of various shapes that require a large number of crossovers. This information on graphs and reports coming from Bitrix24 is very easy to configure to match the technical formats or general aspects of any other CRM, without losing the quality of the work.
Susan Everett | TrustRadius Reviewer

syncHR

  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Anonymous | TrustRadius Reviewer

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Anonymous | TrustRadius Reviewer

syncHR

  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Anonymous | TrustRadius Reviewer

Usability

Bitrix24

Bitrix24 7.7
Based on 10 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
Lee holter | TrustRadius Reviewer

syncHR

syncHR 10.0
Based on 1 answer
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Anonymous | TrustRadius Reviewer

Support Rating

Bitrix24

Bitrix24 7.7
Based on 10 answers
The support offered by Bitrix24 is quite good; they also have a help center on their website that explains in detail each section of the tool and in many cases they include videos that provide a lot of valuable information. Perhaps if they could improve their service time for tickets, development would be great.
Anonymous | TrustRadius Reviewer

syncHR

syncHR 9.0
Based on 1 answer
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Anonymous | TrustRadius Reviewer

Online Training

Bitrix24

No score
No answers yet
No answers on this topic

syncHR

syncHR 10.0
Based on 1 answer
Training was very well done and thorough
Anonymous | TrustRadius Reviewer

Implementation Rating

Bitrix24

No score
No answers yet
No answers on this topic

syncHR

syncHR 9.0
Based on 1 answer
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bitrix24

The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Oleg Galimov | TrustRadius Reviewer

syncHR

As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
Anonymous | TrustRadius Reviewer

Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Anonymous | TrustRadius Reviewer

syncHR

  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitrix24 Editions & Modules

On-premise Edition
Bitrix24.CRM$1,341
BusinessStarting at $2,691
    SaaS Edition
    FreeFree
    Start+14.402
    CRM+41.402
    Project+41.402
    Standard59.402
    Professional119.402
    1. per month
    Additional Pricing Details

    syncHR

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Required
    Varies*

    * Based on employer size and complexity

    syncHR Editions & Modules

    Edition
    syncHR v5.9Varies1
    1. Per User per Month
    Additional Pricing Details
    SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

    Rating Summary

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