Blackbaud Church Management vs. The City (Discontinued)

I believe this system was overpriced and under-supported. From experience, it is very clunky and lacking features that churches would find helpful. There are no scenarios for which Blackbaud Church Management is well suited. It is not appropriate for churches. I would avoid it at all costs. They were also not willing to assist in moving to another system.

Incentivized

The City would work well for a church who struggles to provide an easy way for members to connect and join groups. While the app has some drawbacks, as noted above, it beats allowing visitors and members to remain disconnected and in the dark about ways to involve themselves in church activities. Better to have this kind of ability to connect than none at all.

Incentivized

• View volunteering opportunities
• Find and join groups
• Submit prayer requests and join others in prayer
• Connect with other members

Incentivized

• Not geared toward churches
• Missing much functionality
• In my opinion, horrible and incompetent support
• No ongoing support for their system

Incentivized

• Seems the developer no longer supports the app
• User interface is difficult to navigate
• Often forces a sign out, thereby requiring you to sign in again
• Cumbersome search features

Incentivized

In my opinion, Blackbaud was by far the worst experience we have had with any church management system. We initially moved away from Shelby Systems to FellowshipOne. In an attempt to consolidate church management and accounting into a single system, we moved from FellowshipOne to Blackbaud Church Management to accomplish this. Both FellowshipOne and Shelby wer far superior systems.

Incentivized

While I haven't used another social networking app built for churches, I have used an app built by another local church. The City makes connecting with members easier. The user experience is severely lacking in The City app. It does, however, facilitate connections between members.

Incentivized

• A negative ROI
• Difficulty in moving data to another system
• Caused a lot of extra work to fix all the errors that came in implementation

Incentivized

• The City has made it easier to connect with people I met at church.
• It makes it simple to submit a prayer request and join others in prayer.
• It shows opportunities to get involved.

Incentivized