Blueworks Live vs. Process Street

It's hard to recommend a tool that does not follow the universal industry standard (BPMN2). Like Visio, it looks and feels like the standard is respected (shapes, naming convention, etc.) but Blueworks Live does not in fact follow any of it. It is a good tool for any company that is primarily looking at drawing diagrams (e.g., export them as images), as opposed to building live processes.

Incentivized

Process Street has been amazing for an agency like mine where I know how I want things done, and I have the expertise to execute, but I can't clone myself. When I was away or sick no one knew how to continue the projects or they wouldn't do it the way I wanted or expected. However, everything was inside my brain. I was able to strategize and outline these processes, including writing emails that can be sent at certain specific times, etc. so my team can continue to operate at the same quality or better even when I'm not around. It has also helped me find redundancies and missing items that I had no clue about.

Incentivized

• Cloud based, hence quick and easy access without any installation requirement
• Easy and intuitive, making modeling much easier
• Visio import is one of the best in Blueworks
• Low cost compared to some other tools in the market
• User management is quite easy from an admin perspective

Incentivized

• Overview view is helpful to see a timeline of progress.
• Checklists are easy to manipulate and customize to exactly what you need to see.

Incentivized

• In particular, we have had problems with the availability of the service because the platform frequently crashed.
• Is not easy to pull some indicators.
• We would like to be able to see a different interface, long ago with the same.
• Payment process is not easy.

Incentivized

• Some of my processes require sending a templated email. I currently jump into my email client for that. I would like to be able to easily trigger that email from Process Street.

Incentivized

I have gotten great response for the very few times I needed support.

Incentivized

Since my last login into the platform, the latest update made the app much easier to use and learn. It's incredibly clean, and everything is exactly where it should be location-wise. You can tell they listen to their user base for features.

Incentivized

To start an environment you don't need to have a data model well defined. You can start and then adapt your data model with different needs and degree of depth. It's very easy to produce effective documentation with less effort. Last but not least, to maintain all the stuff it's cheaper than other solutions.

Incentivized

We did not evaluate any alternatives to Process Street prior to implementing it. I had been searching for this particular software solution for years but didn't find anything quite as flexible until this came across my desk unexpectedly.

Incentivized

• We spend less time searching through notes and messages trying to figure out which process we liked most, which worked best, etc
• We can view processes and simulated processes in real time
• It easy to share and collaborate with other team members and get their feedback

Incentivized

• Process Street has been a time saver, I notice we are more able to quickly complete the processes that have been documented in Process Street, compared to ones we still have in our heads.
• Process Street allows us to document our business processes so we can delegate the work to less experienced staff, and free up the time of our more experienced staff to work on more complicated projects/accounts.

Incentivized