BMC Helix Remedyforce vs. Richpanel
BMC Helix Remedyforce vs. Richpanel
Product | Rating | Most Used By | Product Summary | Starting Price |
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BMC Helix Remedyforce | N/A | BMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management. | $67.90 per user/per month | |
Richpanel | N/A | Richpanel is a help desk software that helps users create a seamless support experience for both the customer & support teams. Richpanel features a self-service portal for end customers to help them resolve the most common issues immediately in real time, 24x7. Its inbox integrates all channels through integrations, so support teams can manage everything from one screen. | $29 per month per user |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BMC Helix Remedyforce | Richpanel | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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BMC Helix Remedyforce | Richpanel | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BMC Helix Remedyforce | Richpanel | |
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Likelihood to Recommend | 9.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (4 ratings) | - (0 ratings) |
Support Rating | 8.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.0 (1 ratings) | - (0 ratings) |
BMC Helix Remedyforce | Richpanel | |
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Likelihood to Recommend | BMC Software Inc. | Richpanel No answers on this topic |
Pros | BMC Software Inc. | Richpanel No answers on this topic |
Cons | BMC Software Inc. | Richpanel No answers on this topic |
Likelihood to Renew | BMC Software Inc. | Richpanel No answers on this topic |
Support Rating | BMC Software Inc. | Richpanel No answers on this topic |
Implementation Rating | BMC Software Inc. | Richpanel No answers on this topic |
Alternatives Considered | BMC Software Inc. | Richpanel No answers on this topic |
Return on Investment | BMC Software Inc. | Richpanel No answers on this topic |
ScreenShots | BMC Helix Remedyforce Screenshots |