Braze vs. Netomi
Braze vs. Netomi
Product | Rating | Most Used By | Product Summary | Starting Price |
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Braze | N/A | Braze is a customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. | N/A | |
Netomi | N/A | Netomi is an AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a strong customer experience. Netomi works with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel. The vendor states the Netomi platform autonomously responds to over 50% of a company’s customer service tickets across email, social… | N/A |
Braze | Netomi | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Braze | Netomi | |
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Top Cons |
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Braze | Netomi | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Braze | Netomi | |
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Likelihood to Recommend | 8.8 (50 ratings) | - (0 ratings) |
Usability | 7.2 (17 ratings) | - (0 ratings) |
Support Rating | 4.5 (21 ratings) | - (0 ratings) |
Braze | Netomi | |
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Likelihood to Recommend | Braze | Netomi No answers on this topic |
Pros | Braze | Netomi No answers on this topic |
Cons | Braze | Netomi No answers on this topic |
Usability | Braze | Netomi No answers on this topic |
Support Rating | Braze | Netomi No answers on this topic |
Alternatives Considered | Braze | Netomi No answers on this topic |
Return on Investment | Braze | Netomi No answers on this topic |
ScreenShots |