BrightHR vs. Emburse Chrome River

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightHR
Score 8.8 out of 10
N/A
British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.
$4.50
Emburse Chrome River
Score 8.8 out of 10
N/A
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.N/A
Pricing
BrightHREmburse Chrome River
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightHREmburse Chrome River
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices start at £4.50 (per employee/per month)We offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.
More Pricing Information
Community Pulse
BrightHREmburse Chrome River
Top Pros
Top Cons
Features
BrightHREmburse Chrome River
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BrightHR
7.0
1 Ratings
Emburse Chrome River
-
Ratings
Employment history8.21 Ratings00 Ratings
Job profiles and administration7.31 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.5.51 Ratings00 Ratings
Organization and location management7.31 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BrightHR
7.0
1 Ratings
Emburse Chrome River
-
Ratings
Pay calculation7.01 Ratings00 Ratings
Support for external payroll vendors7.01 Ratings00 Ratings
Salary revision and increment management7.01 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BrightHR
8.6
12 Ratings
Emburse Chrome River
-
Ratings
Approval workflow8.312 Ratings00 Ratings
Balance details8.411 Ratings00 Ratings
Annual carry-forward and encashment9.02 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BrightHR
8.3
13 Ratings
Emburse Chrome River
-
Ratings
View and generate pay and benefit information8.01 Ratings00 Ratings
Update personal information8.513 Ratings00 Ratings
View company policy documentation8.513 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BrightHR
9.0
1 Ratings
Emburse Chrome River
-
Ratings
Pre-built reports9.01 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BrightHR
8.0
1 Ratings
Emburse Chrome River
-
Ratings
Review reminders8.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BrightHR
7.0
1 Ratings
Emburse Chrome River
-
Ratings
Notifications and Alerts7.01 Ratings00 Ratings
User Ratings
BrightHREmburse Chrome River
Likelihood to Recommend
8.4
(15 ratings)
9.1
(121 ratings)
Likelihood to Renew
-
(0 ratings)
8.1
(17 ratings)
Usability
-
(0 ratings)
8.6
(105 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.9
(119 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
6.5
(6 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
6.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BrightHREmburse Chrome River
Likelihood to Recommend
BrightHR
For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!
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Emburse
Chrome River in my experience is suited to the employees being more independent when completing their reports, due to the extensive questions and steps. This allows us (the reviewers) to come in and assist the employees more efficiently. I think it fits well with out needs and easy to help our employees
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Pros
BrightHR
  • When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time.
  • The system is easy to use and the screens are clutter free.
  • The support service offered is easy to access and the staff are friendly and helpful.
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Emburse
  • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
  • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
  • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
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Cons
BrightHR
  • Direct-dial telephone numbers rather than going through the Peninsula helpline numbers.
  • Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time.
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Emburse
  • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
  • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
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Likelihood to Renew
BrightHR
No answers on this topic
Emburse
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
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Usability
BrightHR
No answers on this topic
Emburse
I would give Chrome River Expense a 10 for overall user experience. This is because the format is so simple and easy to use. Everything is very straightforward and there is almost no learning curve for the employee that is uploading and submitting expense reports. We have not heard any complaints about approvals being difficult or navigation being difficult for our employees.
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Reliability and Availability
BrightHR
No answers on this topic
Emburse
The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
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Performance
BrightHR
No answers on this topic
Emburse
System runs normal pretty much all the time. Does not slow any other systems down.
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Support Rating
BrightHR
No answers on this topic
Emburse
I would rate the overall support for Emburse Chrome River Expense at a 10 for our organization. Other than the app not functioning very well for Android users, it has been well-received by all of our employees. It is easy to upload their receipts and takes only a few minutes to classify their expenses. The administrators enjoy using it and so do the field employees.
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Online Training
BrightHR
No answers on this topic
Emburse
The software is very user friendly, so the online training was easy to pickup for everyone.
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Implementation Rating
BrightHR
No answers on this topic
Emburse
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
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Alternatives Considered
BrightHR
I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
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Emburse
It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
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Scalability
BrightHR
No answers on this topic
Emburse
It's very easy software to design to your needs.
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Return on Investment
BrightHR
  • Saved admin time in filing and then searching for documents.
  • Saved admin time in chasing for managers' approvals for holiday requests.
  • Saved admin time in chasing managers/employees to update their profiles.
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Emburse
  • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
  • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
  • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
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