Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugHerd
Score 8.4 out of 10
N/A
BugHerd is a bug tracking solution designed for users of all technical backgrounds. By making it easy for anyone to report a bug, BugHerd aims to make resolution by technical teams easier and faster.
$39
per month
GitLab
Score 8.8 out of 10
N/A
GitLab DevSecOps platform enables software innovation by aiming to empower development, security, and operations teams to build better software, faster. With GitLab, teams can create, deliver, and manage code quickly and continuously instead of managing disparate tools and scripts. GitLab helps teams across the complete DevSecOps lifecycle, from developing, securing, and deploying software. Differentiators, as described by Gitlab: Simplicity: With GitLab, DevSecOps can…
$0
per month per user
Pricing
BugHerdGitLab
Editions & Modules
Standard
$39.00
per month
Premium
$129
per month
Deluxe
$229
per month
GitLab Essential
$0
per month per user
GitLab Premium
$29
per month per user
GitLab Ultimate
$99
per month per user
Offerings
Pricing Offerings
BugHerdGitLab
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsBugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.
More Pricing Information
Features
BugHerdGitLab
Version Control Software Features
Comparison of Version Control Software Features features of Product A and Product B
BugHerd
-
Ratings
GitLab
8.5
9 Ratings
22% above category average
Branching and Merging00 Ratings8.89 Ratings
Version History00 Ratings9.09 Ratings
Version Control Collaboration Tools00 Ratings8.37 Ratings
Pull Requests00 Ratings8.69 Ratings
Code Review Tools00 Ratings8.19 Ratings
Project Access Control00 Ratings9.09 Ratings
Automated Testing Integration00 Ratings7.49 Ratings
Issue Tracking Integration00 Ratings7.78 Ratings
Branch Protection00 Ratings9.39 Ratings
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BugHerdGitLab
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Score 8.8 out of 10
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Score 10.0 out of 10
Medium-sized Companies
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Score 8.8 out of 10
Git
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Score 10.0 out of 10
Enterprises
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GitLab
Score 8.8 out of 10
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User Ratings
BugHerdGitLab
Likelihood to Recommend
9.0
(5 ratings)
8.6
(128 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(4 ratings)
Usability
9.0
(1 ratings)
9.0
(5 ratings)
Support Rating
9.0
(1 ratings)
9.1
(11 ratings)
User Testimonials
BugHerdGitLab
Likelihood to Recommend
Splitrock Studio
BugHerd is excellent for tracking feedback on websites or other web-based material (such as our online courses, delivered via LMS): the ability to easily and quickly move from the kanban board to the site of the issue, the rich features (auto-screenshots with mark-up; comment threads; assignments and @-mentions; status tracking); and the company's responsiveness to requests makes them great to work with.
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GitLab
We started to use GitLab for hosting git source code repositories of our projects only but slowly we started to use it to store container images, packages, dependency proxy as well infrastucture registry and it is now well suited for Continuous Integration in our projects, It wasn't that good in Continuous Deployment before 12.0 version but after 12.0 it is amazingly good for Continuous Deployment as well since it keeps deployment information in a well organized manner which can be configure in ci yaml configuration.
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Pros
Splitrock Studio
  • The screen capture tool is terrific and allows web-based issues to get added and uploaded without any saving, copying, or resizing.
  • The widget that opens via a Chrome extension is intuitive and it's easy to toggle the feature on and off. If it's on, you can see all the other reported bugs on that page to help your team avoid multiple reports of the same issue.
  • The way the tool creates a new ticket for each bug and then allows you to adjust the status on it is helpful.
  • I enjoy the conversations and tagging features within each bug ticket.
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GitLab
  • GitLab excels in managing code versions, allowing easy tracking of changes, branch management, and merging contributions.
  • It helps maintain code stability and reliability, saving time and effort in the development or research workflow.
  • Powerful code review features, enabling collaboration and feedback among team members.
  • Robust project management features, including issue tracking, kanban boards, and milestones.
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Cons
Splitrock Studio
  • It would be nice if it offered more integrations.
  • Workflow could be a little more sophisticated.
Read full review
GitLab
  • CI variables management is sometimes hard to use, for example, with File type variables. The scope of each variable is also hard to guess.
  • Access Token: there are too many types (Personal, Project, global..), and it is hard to identify the scope and where it comes from once created.
  • Runners: auto-scaled runners are for the moment hard to put in place, and monitoring is not easy.
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Likelihood to Renew
Splitrock Studio
No answers on this topic
GitLab
Gitlab is the best in its segment. They have a free version, they have open-source software, they provide a good service with their SaaS product, they are a fully-remote company since the beginning (which means they are fully distributed and have forward-thinking IMO). I would certainly recommend them to everyone.
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Usability
Splitrock Studio
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
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GitLab
I find it easy to use, I haven't had to do the integration work, so that's why it is a 9/10, cause I can't speak to how easy that part was or the initial set up, but day to day use is great!
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Support Rating
Splitrock Studio
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
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GitLab
At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft
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Alternatives Considered
Splitrock Studio
It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.
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GitLab
GitLab is easily the preferred tool when it comes to versioning and source control. With other tools the UI often feels outdated and clunky leading to inefficiency and confusion. With some of the sleeker tools such as GitKraken, while the aesthetic is pleasing, the experience is plagued by a lack of support, lack of optional plugins, and a plethora of bugs that cause unnecessary legwork to resolve. GitLab is the best of both aesthetic and functionality
Read full review
Return on Investment
Splitrock Studio
  • Simple, easy bug and task tracking is the name of the game. At a glance you can see when in the queue a specific bug is and who is working on it.
Read full review
GitLab
  • We were able to streamline our project's codebase which made us very organised and laid out a proper plan for development.
  • Our deployment and infra pipelines are well structured now making our process 10x faster.
  • We are more focused into project building rather infra, as infra is totally on autopilot mode. Which has enabled us to grow our ROI by records.
Read full review
ScreenShots

BugHerd Screenshots

Screenshot of Example of BugHerd’s dashboard.Screenshot of Example of comments left for developers on BugHerd.

GitLab Screenshots

Screenshot of GitLab, a comprehensive DevSecOps platform.Screenshot of Security DashboardScreenshot of Merge Request