14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 14 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 12 reviews and ratings
Feature Set Ratings
Test Management

BugHerd
Feature Set Not Supported
N/A

7.8
SpiraTest
78%
SpiraTest ranks higher in 5/5 features
SpiraTest ranks higher in 5/5 features
Centralized test management

N/A
0 Ratings

9.0
90%
8 Ratings
Manage test hosts and schedules

N/A
0 Ratings

7.9
79%
4 Ratings
Map tests to user stories

N/A
0 Ratings

8.0
80%
8 Ratings
Test execution reporting

N/A
0 Ratings

5.0
50%
8 Ratings
Defect management

N/A
0 Ratings

9.0
90%
8 Ratings
Attribute Ratings
- BugHerd is rated higher in 1 area: Likelihood to Recommend
- BugHerd and SpiraTest are tied in 1 area: Support Rating
Likelihood to Recommend

9.0
BugHerd
90%
5 Ratings

8.0
SpiraTest
80%
8 Ratings
Usability

9.0
BugHerd
90%
1 Rating

SpiraTest
N/A
0 Ratings
Support Rating

9.0
BugHerd
90%
2 Ratings

9.0
SpiraTest
90%
1 Rating
Likelihood to Recommend
BugHerd
BugHerd is excellent for tracking feedback on websites or other web-based material (such as our online courses, delivered via LMS): the ability to easily and quickly move from the kanban board to the site of the issue, the rich features (auto-screenshots with mark-up; comment threads; assignments and @-mentions; status tracking); and the company's responsiveness to requests makes them great to work with.
Manager, Instructional Technology Group
eCornellHigher Education, 201-500 employees
SpiraTest
I think SpiraTest is well suited as a test suite, but in situations where the team is already using multiple products from one particular provider, it may be better to go with that provider's test solution. This is because integrations are very important nowadays, and should be considered when picking your project management software.It should be noted that management selected SpiraTest primarily due to the low cost of the test software. I'm less familiar with other test software in the field, but if cost is an issue, you should take a look at SpiraTest.

Verified User
Former Employee in Quality Assurance
Financial Services Company, 51-200 employeesPros
BugHerd
- The screen capture tool is terrific and allows web-based issues to get added and uploaded without any saving, copying, or resizing.
- The widget that opens via a Chrome extension is intuitive and it's easy to toggle the feature on and off. If it's on, you can see all the other reported bugs on that page to help your team avoid multiple reports of the same issue.
- The way the tool creates a new ticket for each bug and then allows you to adjust the status on it is helpful.
- I enjoy the conversations and tagging features within each bug ticket.
Customer Operations and Training Manager
Hungry HarvestFood & Beverages, 11-50 employees
SpiraTest
- A clean view of test case steps, expected results and the ability to record a result for each step quickly on one page per test set. This really helps testers work through executing manual test cases.
- Hierarchical structure of releases and builds, requirements, and test cases.
- Can quickly build test sets and/or test runs per build/release.
- Simple identification of each test case, requirement, test run, build, release, etc.
Senior Consultant - Test Manager / Project Manager
RXP Services LimitedInformation Technology and Services, 501-1000 employees
Cons
BugHerd
- It would be nice if it offered more integrations.
- Workflow could be a little more sophisticated.

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesSpiraTest
- Training can be difficult to find at times.
- Basic reporting can become very verbose unless you set lots of filters and parameters.
- The ability to customize some of the verbiage in the application would help bridge the gap between translating what SpiraTest's testing terminology is and the company culture uses for testing terminology.

Verified User
Project Manager in Information Technology
Hospital & Health Care Company, 5001-10,000 employeesPricing Details
BugHerd
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$39 per month
BugHerd Editions & Modules
Edition
Standard | $39.001 |
---|---|
Premium | $1291 |
Deluxe | $2291 |
- per month
Additional Pricing Details
BugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.SpiraTest
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$6 Per User per Month
SpiraTest Editions & Modules
On-premise Edition
3-User | $1331 |
---|---|
5-User | $1191 |
10-User | $991 |
20-User | $891 |
20-User | $6,9992 |
- Lifetime License per Seat
- Lifetime License (unlimited seats)
SaaS Edition
1-User | $61 |
---|---|
3-User | $241 |
5-User | $191 |
10-User | $171 |
20-User | $131 |
- Per User per Month
Modules
RemoteLaunch | $199.99 |
---|
- none
Additional Pricing Details
—Usability
BugHerd
BugHerd 9.0
Based on 1 answer
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesSpiraTest
No score
No answers yet
No answers on this topic
Support Rating
BugHerd
BugHerd 9.0
Based on 2 answers
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.

Verified User
Director in Marketing
Marketing and Advertising Company, 11-50 employeesSpiraTest
SpiraTest 9.0
Based on 1 answer
As promised during product selection, SpiraPlan support has always been quick and helpful. Replies almost always come back in hours (and often in an hour or two). And SpiraPlan's online tech support maintains all support conversations online so no need to look through emails to try to recall repllies.

Verified User
Engineer in Engineering
Medical Device Company, 11-50 employeesAlternatives Considered
BugHerd
It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.

Verified User
Engineer in Professional Services
Computer Software Company, 201-500 employeesSpiraTest

Verified User
Analyst in Information Technology
Financial Services Company, 501-1000 employeesReturn on Investment
BugHerd
- Simple, easy bug and task tracking is the name of the game. At a glance you can see when in the queue a specific bug is and who is working on it.

Verified User
Consultant in Quality Assurance
Automotive Company, 11-50 employeesSpiraTest
- SpiraTest can be improved in terms of its dashboard and reporting. This will be really helpful for the management as well.

Verified User
Employee in Corporate
Information Technology and Services Company, 5001-10,000 employees