What users are saying about
12 Ratings
8 Ratings
12 Ratings
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Score 8.8 out of 101
8 Ratings
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Score 7.7 out of 101

Likelihood to Recommend

BugHerd

Bugherd is well suited to our needs because it's an intuitive tool that doesn't require a ton of training, and we are working with a development agency to improve our backend and communicate issues to developers. From what I've seen, it does require you to use Chrome, which might not be perfect for other companies but it great for us. The tool has great functionality for tracking and allows you to move bugs into stages like "doing", "done" or "backlog". The screenshot tool has been super easy to use, and when we do have a bug that requires multiple screenshots, it's easy to open up a newly submitted ticket to attach a custom screenshot. It isn't easy to track down a specific bug you've logged if there are hundreds, so be prepared to dig quite a bit if you're using it for extensive testing and find yourself trying to go back
Ariana Thompson profile photo

SpiraTest

I think SpiraTest is well suited as a test suite, but in situations where the team is already using multiple products from one particular provider, it may be better to go with that provider's test solution. This is because integrations are very important nowadays, and should be considered when picking your project management software.It should be noted that management selected SpiraTest primarily due to the low cost of the test software. I'm less familiar with other test software in the field, but if cost is an issue, you should take a look at SpiraTest.
No photo available

Feature Rating Comparison

Test Management

BugHerd
SpiraTest
7.6
Centralized test management
BugHerd
SpiraTest
7.7
Manage test hosts and schedules
BugHerd
SpiraTest
7.7
Map tests to user stories
BugHerd
SpiraTest
8.9
Test execution reporting
BugHerd
SpiraTest
5.9
Defect management
BugHerd
SpiraTest
7.7

Pros

BugHerd

  • Track web development bugs and issues
  • Capture screenshots, browser details, device details, screen size details and user comments.
  • Manage the list of bugs, assign them to a developer and give them due date and priority.
No photo available

SpiraTest

  • A clean view of test case steps, expected results and the ability to record a result for each step quickly on one page per test set. This really helps testers work through executing manual test cases.
  • Hierarchical structure of releases and builds, requirements, and test cases.
  • Can quickly build test sets and/or test runs per build/release.
  • Simple identification of each test case, requirement, test run, build, release, etc.
Dave Furlani profile photo

Cons

BugHerd

  • You could add more users for your levels to allow more clients to add feedback.
  • You could allow color changes for websites that are light/dark to display more easily.
  • You could work to allow easier use on mobile devices.
No photo available

SpiraTest

  • Training can be difficult to find at times.
  • Basic reporting can become very verbose unless you set lots of filters and parameters.
  • The ability to customize some of the verbiage in the application would help bridge the gap between translating what SpiraTest's testing terminology is and the company culture uses for testing terminology.
No photo available

Usability

BugHerd

BugHerd 9.0
Based on 1 answer
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
No photo available

SpiraTest

No score
No answers yet
No answers on this topic

Support

BugHerd

BugHerd 9.0
Based on 1 answer
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
No photo available

SpiraTest

No score
No answers yet
No answers on this topic

Alternatives Considered

BugHerd

It was a good fit for our team.
No photo available

SpiraTest

No photo available

Return on Investment

BugHerd

  • This tool has helped us simplify communication with developers in other countries and have conversations about multiple issues all on one platform.
  • We're able to give additional context and clarification when asked and it removes the delay between follow up when the conversation goes directly to the person who reported the issue.
  • The sheer number of bugs we have to log on a massive project made this an ideal choice over a spreadsheet or other kind of tool. The image capture was necessary for the context needed to quickly resolve questions.
Ariana Thompson profile photo

SpiraTest

  • SpiraTest can be improved in terms of its dashboard and reporting. This will be really helpful for the management as well.
No photo available

Pricing Details

BugHerd

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

BugHerd Editions & Modules

Additional Pricing Details

SpiraTest

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SpiraTest Editions & Modules

On-premise Edition
3-User$1331
5-User$1191
10-User$991
20-User$891
20-User$6,9992
  1. Lifetime License per Seat
  2. Lifetime License (unlimited seats)
SaaS Edition
1-User$61
3-User$241
5-User$191
10-User$171
20-User$131
  1. Per User per Month
Modules
RemoteLaunch$199.991
  1. Lifetime License [Unlimited Users]
Additional Pricing Details

Add comparison