BugHerd vs SpiraTest

• Track web development bugs and issues
• Capture screenshots, browser details, device details, screen size details and user comments.
• Manage the list of bugs, assign them to a developer and give them due date and priority.

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• A clean view of test case steps, expected results and the ability to record a result for each step quickly on one page per test set. This really helps testers work through executing manual test cases.
• Hierarchical structure of releases and builds, requirements, and test cases.
• Can quickly build test sets and/or test runs per build/release.
• Simple identification of each test case, requirement, test run, build, release, etc.

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• You could add more users for your levels to allow more clients to add feedback.
• You could allow color changes for websites that are light/dark to display more easily.
• You could work to allow easier use on mobile devices.

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• Training can be difficult to find at times.
• Basic reporting can become very verbose unless you set lots of filters and parameters.
• The ability to customize some of the verbiage in the application would help bridge the gap between translating what SpiraTest's testing terminology is and the company culture uses for testing terminology.

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• This tool has helped us simplify communication with developers in other countries and have conversations about multiple issues all on one platform.
• We're able to give additional context and clarification when asked and it removes the delay between follow up when the conversation goes directly to the person who reported the issue.
• The sheer number of bugs we have to log on a massive project made this an ideal choice over a spreadsheet or other kind of tool. The image capture was necessary for the context needed to quickly resolve questions.

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• SpiraTest can be improved in terms of its dashboard and reporting. This will be really helpful for the management as well.

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