Bullhorn ATS & CRM vs. Microsoft Dynamics 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bullhorn ATS & CRM
Score 7.3 out of 10
Small Businesses (1-50 employees)
Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.
$99
per month per user
Microsoft Dynamics 365
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Pricing
Bullhorn ATS & CRMMicrosoft Dynamics 365
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bullhorn ATS & CRMMicrosoft Dynamics 365
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact Bullhorn for pricing information
More Pricing Information
Community Pulse
Bullhorn ATS & CRMMicrosoft Dynamics 365
Considered Both Products
Bullhorn ATS & CRM
Chose Bullhorn ATS & CRM
I am a strong believer that Bullhorn has improved nicely over the years. You do not have to be a technical guru in order to use 99.9% of the functions. It really is a one-stop shop. You are able to edit and make changes as you go to have more of a positive impact on your …
Microsoft Dynamics 365

No answer on this topic

Top Pros
Top Cons
Features
Bullhorn ATS & CRMMicrosoft Dynamics 365
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Bullhorn ATS & CRM
8.2
58 Ratings
3% above category average
Microsoft Dynamics 365
-
Ratings
Job Requisition Management8.557 Ratings00 Ratings
Company Website Posting8.449 Ratings00 Ratings
Publish to Social Media7.222 Ratings00 Ratings
Job Search Site Posting6.027 Ratings00 Ratings
Customized Application Form8.340 Ratings00 Ratings
Resume Management8.558 Ratings00 Ratings
Duplicate Candidate Prevention8.455 Ratings00 Ratings
Candidate Search8.458 Ratings00 Ratings
Applicant Tracking8.558 Ratings00 Ratings
Collaboration8.353 Ratings00 Ratings
Task Creation and Delegation8.452 Ratings00 Ratings
Email Templates8.455 Ratings00 Ratings
User Permissions8.449 Ratings00 Ratings
Notifications and Alerts8.452 Ratings00 Ratings
Reporting8.452 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
Microsoft Dynamics 365
7.7
82 Ratings
0% above category average
Customer data management / contact management00 Ratings7.880 Ratings
Workflow management00 Ratings7.879 Ratings
Territory management00 Ratings7.159 Ratings
Opportunity management00 Ratings7.371 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.277 Ratings
Contract management00 Ratings7.860 Ratings
Quote & order management00 Ratings7.756 Ratings
Interaction tracking00 Ratings8.171 Ratings
Channel / partner relationship management00 Ratings7.362 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
Microsoft Dynamics 365
8.0
67 Ratings
6% above category average
Case management00 Ratings7.862 Ratings
Call center management00 Ratings7.850 Ratings
Help desk management00 Ratings8.457 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
Microsoft Dynamics 365
7.8
77 Ratings
3% above category average
Lead management00 Ratings7.571 Ratings
Email marketing00 Ratings8.171 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
Microsoft Dynamics 365
8.0
75 Ratings
5% above category average
Task management00 Ratings8.170 Ratings
Billing and invoicing management00 Ratings7.953 Ratings
Reporting00 Ratings7.964 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
Microsoft Dynamics 365
7.5
76 Ratings
0% below category average
Forecasting00 Ratings7.566 Ratings
Pipeline visualization00 Ratings7.672 Ratings
Customizable reports00 Ratings7.375 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
Microsoft Dynamics 365
7.6
79 Ratings
0% above category average
Custom fields00 Ratings7.577 Ratings
Custom objects00 Ratings7.571 Ratings
Scripting environment00 Ratings7.956 Ratings
API for custom integration00 Ratings7.760 Ratings
Security
Comparison of Security features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
Microsoft Dynamics 365
8.7
74 Ratings
5% above category average
Single sign-on capability00 Ratings8.868 Ratings
Role-based user permissions00 Ratings8.769 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
Microsoft Dynamics 365
7.6
43 Ratings
4% above category average
Social data00 Ratings7.742 Ratings
Social engagement00 Ratings7.643 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
Microsoft Dynamics 365
7.2
65 Ratings
1% below category average
Marketing automation00 Ratings7.665 Ratings
Compensation management00 Ratings6.834 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bullhorn ATS & CRM
-
Ratings
Microsoft Dynamics 365
6.8
56 Ratings
9% below category average
Mobile access00 Ratings6.856 Ratings
Best Alternatives
Bullhorn ATS & CRMMicrosoft Dynamics 365
Small Businesses
Breezy HR
Breezy HR
Score 9.3 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bullhorn ATS & CRMMicrosoft Dynamics 365
Likelihood to Recommend
8.4
(80 ratings)
7.4
(102 ratings)
Likelihood to Renew
2.0
(13 ratings)
8.0
(20 ratings)
Usability
10.0
(7 ratings)
7.3
(32 ratings)
Support Rating
1.0
(10 ratings)
8.0
(11 ratings)
Online Training
-
(0 ratings)
7.5
(2 ratings)
Implementation Rating
-
(0 ratings)
9.2
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
3.8
(3 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Bullhorn ATS & CRMMicrosoft Dynamics 365
Likelihood to Recommend
Bullhorn
Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
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Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
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Pros
Bullhorn
  • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
  • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
  • The messaging automation feature again helps to save our time.
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Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
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Cons
Bullhorn
  • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
  • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
  • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
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Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
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Likelihood to Renew
Bullhorn
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
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Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
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Usability
Bullhorn
I found Bullhorn ATS & CRM to be extremely user friendly and quick to learn how to navigate it. The integration to Xero is extremely beneficial and really helps us to manage and monitor our recruitment activities and what stage of recruitment we are up to and to ensure we are invoicing our clients accordingly which we do in three stages.
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Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
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Support Rating
Bullhorn
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
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Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Implementation Rating
Bullhorn
No answers on this topic
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Alternatives Considered
Bullhorn
Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
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Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
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Contract Terms and Pricing Model
Bullhorn
No answers on this topic
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Professional Services
Bullhorn
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Return on Investment
Bullhorn
  • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
  • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
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Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
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ScreenShots

Bullhorn ATS & CRM Screenshots

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