CA Business Service Insight vs. Freshservice
CA Business Service Insight vs. Freshservice
Product | Rating | Most Used By | Product Summary | Starting Price |
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CA Business Service Insight | N/A | CA Business Service Insight is software that provides performance management of IT services and service level agreements. This solution is designed to help businesses determine what services are being used and how they are performing against service level agreements (SLAs). | N/A | |
Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
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Incident and problem management |
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ITSM asset management |
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Change management |
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CA Business Service Insight | Freshservice | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CA Business Service Insight | Freshservice | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (113 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (2 ratings) |
Usability | - (0 ratings) | 9.1 (6 ratings) |
Support Rating | - (0 ratings) | 8.4 (77 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
Ease of integration | - (0 ratings) | 7.3 (1 ratings) |
CA Business Service Insight | Freshservice | |
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Likelihood to Recommend | Broadcom No answers on this topic | Freshworks Inc |
Pros | Broadcom No answers on this topic | Freshworks Inc |
Cons | Broadcom No answers on this topic | Freshworks Inc |
Likelihood to Renew | Broadcom No answers on this topic | Freshworks Inc |
Usability | Broadcom No answers on this topic | Freshworks Inc |
Support Rating | Broadcom No answers on this topic | Freshworks Inc |
Implementation Rating | Broadcom No answers on this topic | Freshworks Inc |
Alternatives Considered | Broadcom No answers on this topic | Freshworks Inc |
Return on Investment | Broadcom No answers on this topic | Freshworks Inc |
ScreenShots | Freshservice Screenshots |