CallCenterHosting Predictive Dialer vs. FrontSpin

CallCenterHosting Predictive Dialer

FrontSpin

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CallCenterHosting Predictive Dialer	Score 6.2 out of 10	N/A	The vendor reports that CallCenterHosting’s Predictive Dialer is an intelligent dialer hosted over the cloud that gives an edge to the outbound calling system. It is a computer telephony integration (CTI) that aims to help in connecting agents with prospects and enhancing the customer experience. According to the vendor, Cloud Hosted Predictive Dialer is one of the widely used and result-oriented products of CallCenterHosting. CallCenterHosting is a call center solutions company, which aims…	N/A
FrontSpin	Score 8.0 out of 10	N/A	FrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.	N/A

Pricing

CallCenterHosting Predictive Dialer

FrontSpin

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
CallCenterHosting Predictive Dialer	FrontSpin
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	CallCenterHosting Predictive Dialer	FrontSpin
Top Pros	No answers on this topic	Pro Power dialer Pro Salesforce integration Pro Click save
Top Cons	No answers on this topic	Minus Get confusing Minus Call quality Minus Issues at times

Features

CallCenterHosting Predictive Dialer

FrontSpin

Preview Dialer

Comparison of Preview Dialer features of Product A and Product B
	CallCenterHosting Predictive Dialer - Ratings	FrontSpin 9.8 4 Ratings 33% above category average
Contact preview	00 Ratings	10.03 Ratings
Dialer-CRM integration	00 Ratings	9.04 Ratings
Call notes & tags	00 Ratings	10.04 Ratings
Automatic call logging	00 Ratings	10.04 Ratings

Core Dialer

Comparison of Core Dialer features of Product A and Product B
	CallCenterHosting Predictive Dialer - Ratings	FrontSpin 8.9 4 Ratings 18% above category average
Outbound dialing	00 Ratings	10.04 Ratings
Inbound routing	00 Ratings	5.02 Ratings
Custom caller ID	00 Ratings	10.04 Ratings
Click-to-call	00 Ratings	10.03 Ratings
Recorded voicemail drop	00 Ratings	9.04 Ratings
Dialer contact import	00 Ratings	10.04 Ratings
Campaign & list management	00 Ratings	8.03 Ratings

Call Follow-up and Quality Assurance

Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
	CallCenterHosting Predictive Dialer - Ratings	FrontSpin 9.0 4 Ratings 19% above category average
Follow-up calls	00 Ratings	10.04 Ratings
Dialer reporting & analytics	00 Ratings	7.04 Ratings
Dialer compliance	00 Ratings	10.01 Ratings

Best Alternatives
	CallCenterHosting Predictive Dialer	FrontSpin
Small Businesses	Salesmate Score 9.8 out of 10	Salesmate Score 9.8 out of 10
Medium-sized Companies	Bright Pattern Contact Center Score 10.0 out of 10	Bright Pattern Contact Center Score 10.0 out of 10
Enterprises	Dialpad Ai Sales Center Score 8.9 out of 10	Dialpad Ai Sales Center Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	CallCenterHosting Predictive Dialer	FrontSpin
Likelihood to Recommend	- (0 ratings)	8.0 (4 ratings)
Usability	- (0 ratings)	10.0 (1 ratings)
Support Rating	- (0 ratings)	6.0 (1 ratings)

User Testimonials
	CallCenterHosting Predictive Dialer	FrontSpin
Likelihood to Recommend	CallCenterHosting No answers on this topic	FrontSpin Perfect for: Sales Directors, Account Development Representatives (ADR), Sales Development Representatives, Customer Success Managers, Technical Support Specialists, Account Managers People that make calls but don't like the Salesforce user interface Incentivized Verified User Anonymous Read full review
Pros	CallCenterHosting No answers on this topic	FrontSpin Calling one person after another. Follow ups and reminders to call potential clients. Keeping track of completed tasks. Incentivized ZP Zach Peck Account Executive Read full review
Cons	CallCenterHosting No answers on this topic	FrontSpin Many competitors had functionality that FrontSpin is building over time We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin Incentivized Jon Crispin, MBA Strategic Account Manager Read full review
Usability	CallCenterHosting No answers on this topic	FrontSpin Trained a new recruit on FrontSpin in one session. It's very intuitive. Incentivized Verified User Anonymous Read full review
Support Rating	CallCenterHosting No answers on this topic	FrontSpin They do well with their support. Wait times are low, and they are eager to help. Incentivized ZP Zach Peck Account Executive Read full review
Alternatives Considered	CallCenterHosting No answers on this topic	FrontSpin Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features. Eric Sharp Account Executive Read full review
Return on Investment	CallCenterHosting No answers on this topic	FrontSpin Positive impact - revenue has increased by about 10% in one year as all volumes increased by about 20-30% Incentivized Jon Crispin, MBA Strategic Account Manager Read full review
ScreenShots	CallCenterHosting Predictive Dialer Screenshots