Canva vs. TeamDynamix IT Service Management (ITSM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Canva
Score 9.2 out of 10
N/A
Canva is a popular, simple online graphic design tool. Users can import images, use templates to design banners and logos, or pay to use Canva's premium stock images/paid templates (elements starting at $1).
$12.95
per month
TeamDynamix IT Service Management (ITSM)
Score 9.8 out of 10
N/A
TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The vendor describes the solution as highly flexible and configurable – configured to the user's level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to the user's company. Project Portfolio Management supports waterfall, agile, card wall or task lists, depending on the project type.…N/A
Pricing
CanvaTeamDynamix IT Service Management (ITSM)
Editions & Modules
Pro
$12.95
per month
Enterprise
$30.00
Per Month Per User
No answers on this topic
Offerings
Pricing Offerings
CanvaTeamDynamix IT Service Management (ITSM)
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CanvaTeamDynamix IT Service Management (ITSM)
Top Pros
Top Cons

No answers on this topic

Features
CanvaTeamDynamix IT Service Management (ITSM)
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
Canva
-
Ratings
TeamDynamix IT Service Management (ITSM)
9.3
4 Ratings
12% above category average
Organize and prioritize service tickets00 Ratings9.44 Ratings
Expert directory00 Ratings9.44 Ratings
Service restoration00 Ratings9.44 Ratings
Self-service tools00 Ratings9.44 Ratings
Subscription-based notifications00 Ratings8.94 Ratings
ITSM collaboration and documentation00 Ratings9.44 Ratings
ITSM reports and dashboards00 Ratings9.44 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
Canva
-
Ratings
TeamDynamix IT Service Management (ITSM)
8.6
4 Ratings
4% above category average
Configuration mangement00 Ratings8.64 Ratings
Asset management dashboard00 Ratings8.94 Ratings
Policy and contract enforcement00 Ratings8.23 Ratings
Change management
Comparison of Change management features of Product A and Product B
Canva
-
Ratings
TeamDynamix IT Service Management (ITSM)
8.4
4 Ratings
0% below category average
Change requests repository00 Ratings8.54 Ratings
Change calendar00 Ratings7.44 Ratings
Service-level management00 Ratings9.44 Ratings
Best Alternatives
CanvaTeamDynamix IT Service Management (ITSM)
Small Businesses
CorelDRAW Graphics Suite
CorelDRAW Graphics Suite
Score 9.5 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Medium-sized Companies
Adobe PhotoShop
Adobe PhotoShop
Score 9.2 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Enterprises
Adobe PhotoShop
Adobe PhotoShop
Score 9.2 out of 10
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CanvaTeamDynamix IT Service Management (ITSM)
Likelihood to Recommend
8.7
(173 ratings)
9.4
(4 ratings)
Likelihood to Renew
8.0
(7 ratings)
-
(0 ratings)
Usability
9.2
(12 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
6.9
(15 ratings)
-
(0 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
CanvaTeamDynamix IT Service Management (ITSM)
Likelihood to Recommend
Canva
I would say that Canva is best suited for beginner and Novice level applications. If you're an experienced designer, there's definitely no point in using Canva as it's developed for designers entering the field. OR, if you want to experience that flexibility while you designing and let the creativity flow, You shouldn't consider Canva as your Choice. If you feel like delivering quick and not spend your time on deciding on 'How to Design', then you should go for Canva.
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TeamDynamix
TeamDynamix is great for any organization that has established any kind of support group, whether it's in IT, project management, facilities, etc. This tool can also aid in tracking decision making with its change management abilities. The added knowledge base system is also a huge improvement to any company, as there is now a searchable database of information that use to only live in other people's minds. If you are willing to put the effort and work into the system, it can prove to be a very valuable addition to your toolbelt.
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Pros
Canva
  • Provides readily accessible approved fonts and colors for our university publications.
  • A great selection of templates to select from.
  • Lots of resources for design, like photos, clip art, backgrounds, and other design elements.
  • The ability to share your design with others at the university.
  • The ability to download your design as a png, pdf, jpg, svg, even MP4 video or gif.
  • Easy to edit and alter the design and not lose what you had by creating clones of previous designs and then make the changes.
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TeamDynamix
  • Integrates with external systems
  • Allows for customized reports
  • Provides tools to customize the product to meet your needs
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Cons
Canva
  • Some pretty basic fonts are missing from the database, which proves to be annoying when trying to stay on brand
  • Pre-grouping sections of templates can be a hassle to figure out
  • Creating your own template from scratch can have it's hiccups, but that could be my lack of design experience.
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TeamDynamix
  • Needs the ability to show ticket submitters who owns the ticket
  • Needs dark mode
  • Clicking on a ticket to manage opens a new window; can get lost with hundreds of open windows without knowing
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Likelihood to Renew
Canva
The ease of use makes Canva a powerful tool for manipulating images, creating original content, and testing ideas without requiring the involvement of graphic design or more time-intensive image editing software such as Photoshop. While it doesn't have the full functionality of a mature software, such as Photoshop, The speed and simplicity of Canva makes it a necessity in a business of any size
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TeamDynamix
No answers on this topic
Usability
Canva
It is super easy to use, but it could be limiting if you're on a small device. It is easier on a bigger device because you can resize graphics and text easier than with your fingers on a small device. I do think it's perfect and easy for non-designers who don't have any training. As long as you have a good eye for visuals, Canva is a wonderful substitute for graphics programs on-the-go.
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TeamDynamix
No answers on this topic
Reliability and Availability
Canva
I have yet to encounter Canva being offline in at least 6 years of using it regularly. They also announce well in advance if there may be upgrades to the code and the hours during which there may be issues accessing the service.
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TeamDynamix
No answers on this topic
Performance
Canva
I haven't ever had issues with a slow-loading site and there haven't been any lag issues within the software. There have been maybe a handful of times over the past six years where I have tried to upload a large image and it will slow down as it loads the last megabyte, but I have yet to have the system time out or require any interference by me
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TeamDynamix
No answers on this topic
Support Rating
Canva
Overall, Canva is easy to use, easy to train others to use, allows for creativity with a professional look without enormous associated costs. The mobile apps works almost as easily, but at a minimum allows for easy review and downloading in a pinch. Really, anyone can learn to use Canva quickly and will immediately benefit from the results.
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TeamDynamix
No answers on this topic
Implementation Rating
Canva
Remember to download the mobile app onto your phone for easy image manipulation on the go. Adding company colors, logos, and typefaces to your company account is an easy process. When images are uploaded, these can also be shared between accounts within a company, as can canvases you've created for easy editing among teams.
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TeamDynamix
No answers on this topic
Alternatives Considered
Canva
Canva is faster and easy to use. There aren't complex menus like Adobe products and everything is generally intuitive. Menus are mostly open and visible or relatively small. Small changes to the program add to it's usability rather than detract. I also appreciate that Canva helps the user become more creative through use. By giving you editable examples through templates you can choose to re-design something ir create something from scratch w/ a similar concept or feel. Canva often gives me ideas that I can implement into my design or into the entire project even. I also like how Canva is intuitive in it's approach. The program gives you suggestions when it comes to graphics, etc. without getting in your way if you know what you already want
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TeamDynamix
Because it gives the total time and fetched taking after for laborers to
give the advantageous payrolls and alter the charge sheets with correct
information and friendly tool.
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Scalability
Canva
Very easy to add accounts and share content between them. Collaboration is also easy to manage and can be done on a project-by-project basis. The cloud-based software means it is incredibly fast to add a coworker and have them editing images within minutes. A live internet connection is required to access Canva so this is something to consider if expecting to use the software while on journeys without access to wifi etc
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TeamDynamix
No answers on this topic
Return on Investment
Canva
  • As far as ROI is concerned, Canva has proven itself time and time again as having a positive impact for business.
  • Just yesterday, I had to prepare an hour-long presentation on the fly; the great reviews of the presentation and the materials (all made in Canva) only served to advertise for Canva and it proves that Canva is a smart investment.
  • I don't think in the time that I have been a Canva pro user that I can say that my ROI has been negatively impacted. Highest recommendation. The software more the casually pays for itself time and time again.
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TeamDynamix
  • We have already been able to have insight into how many tickets for service requests we do in any particular time frame. We were surprised to find that we had as many as 300 tickets on our small support team in just a month's time.
  • We can centrally locate all of our how-to documents and other information that usually lives just in the memories of our employees. We have hundreds of documents that will now not be spread over Teams, workstations, and document folders but will be centrally located and searchable for years to come.
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ScreenShots

TeamDynamix IT Service Management (ITSM) Screenshots

Screenshot of Incidents and Problems - When you run a service desk, you need to have fast routing, the ability to group tickets, and a great communication platform.Screenshot of Asset Management - Asset Discovery Services and CMDB help you stay on top of replacement costs, refresh cycles, and contract renewals.Screenshot of Change Management - Even the most carefully executed IT deployments can lead to downtime. With TeamDynamix IT Service Management (ITSM), you get control over the entire processScreenshot of Service Portal and Knowledge Base -  IT Service Management platform with a self-service catalog and an easily searchable knowledge base drives adoptionScreenshot of Dashboard and Reports - With transparency at the core, we have developed a flexible platform that allows you to share as much or as little as you like.Screenshot of Release Management - With an IT Service Management solution that aligns with ITIL, you can follow the release management process and keep your production environment running smoothly.