Carbonite Information Archiving vs. OpenText Email Archiving and Management

Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.

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The OpenText Email Archiving and Management solution allows us to centrally manage all of your mailboxes, including PSTs, MSG files, and EMLs. Before implementing this solution, we had several different tools that struggled to work across platforms. It is a great email archiving and management tool for any business no matter its size. It's extremely user-friendly for the everyday employee and the tech support team is fantastic.

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• Search
• Storage need reduction
• Security

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• It Reduces the risk of email tampering or illegal destruction.
• Cost-effective email storage.
• Easily manage a large number of emails and able to find specific with advance search.
• User Friendly.

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• Search language is complex.
• Easy to miss items if not proficient in search functionality.

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• Implementation can be a little sluggish.
• Indexing can take a moment if injecting old data.

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They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.

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Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.

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With the power and advantage of the Zix and AppRiver products now part of the solution, consider adding email encryption to your deployment as well.

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• Supports our document retention polices.
• Allows for recovery of data easily.

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• Saves our time and money by managed and retain all of our important business emails in one place.

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