CCH SureTax is designed by tax experts to help businesses comply even with the most complex sale and use tax requirements. Always up-to-date on 100,000+ annual tax legislation changes, this cloud-based sales tax automation platform aims to ensure customers accurately calculate, collect, and remit taxes to the correct authorities every time.
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CCH® SureTax®
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CCH® SureTax®
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Free/Freemium Version
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Premium Consulting/Integration Services
Yes
Entry-level Setup Fee
No setup fee
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CCH® SureTax®
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100% better. Avalara is a self-starter kit where businesses are forced to create and develop their own bundles and product types. The support that you get from the AvaTax is not as user-friendly. SureTax is full of seasoned experts and full of industry leaders. Law firms that …
CCH SureTax is the only sales tax management system I have used. I participated in a few demos of newer systems but they were not trusted by the business.
I currently use or have used the products above or versions of them - I use Rev.io the billing platform, not the PSA, I no longer use Sage 100, we are currently using Sage 300, more on the server version than the cloud version - but we have it configured to talk to both. So …
In my opinion, both of those products are superior to Sure Tax and offer a far more robust system offering. That includes seeing tax rules and rates, running many different reports, and custom extract reporting.
We used Avalara from 2007 through 2012. We had continual connection issues with their system going down at least once a month. When your sales tax system goes down, everything within your ERP that uses sales tax also goes down. We are constantly entering quotes, orders, …
Avalara had steep price increases when we used 10+ years ago, which drove us to move to a legacy product, Exactor, all integrated with QuickBooks. We evaluated Sovos and SureTax when implementing NetSuite and found SureTax to be the most cost effective.
We researched them and had a few conversations because other areas of our company are using software from Avalara and we hoped to bundle but we couldn't meet their data deadlines at all so we had to keep looking around. There's really not much more I can say about it as that …
We decided on SureTax because of some prior relationships our CEO had. The technical implementation team had a much better impression of the advice and explanations and guidance we received from Avalara
As I've said a number of times, prior to discovering CCH® SureTax, I had not been aware of any company that provided the ability to accurately calculate and utilize API connectivity to allow for an almost entirely hands-off automated billing and payment of telecommunications …
We start from Avalara by uploading data in specific format to Avalara and then downloading the tax result from Avalara. This is without application integration. Later we have more products and we need everything to be taxed in time and automatically. We found SureTax and tried …
Avalara is a big name but fall short of expectation their software, got the attitude that they don't care and would not see through the implementation stage. They are not good for new comers.
I would put CCH® SureTax® at the top of the scale for any Telecom business or anyone with a known tax scenario that will be similarly sketchy. This software, while not always user friendly, can do amazing things to help you navigate the tax issues facing us all today. This would not be appropriate for a company just needing help gathering their sales tax information. There are plenty of other, friendlier solutions, possibly what they are already using for their accounting that will do it cleaner, easier and cheaper. You just have to ask an expert in that software.
Implements all of the various sales tax rates nationwide automatically.
Clean website that is very user friendly.
Support is very quick to respond and always fixes any issues you may be having.
We have had this since 2013, and not one time has a sales tax rate been wrong. We used to have Avalara, where we had 12 different overrides in their system just to calculate the correct tax. It is nice not having to maintain those.
NetSuite integration is clunky, does not feed into native fields as renders some features useless
Pricing increase after 3 year contract was astronomical, were able to negotiate however.
Implementation should have been better tested by all parties, resulted in amending multiple returns. However, we did have a very tight timeline to integrate.
We switched our tax service from Avalara to SureTax years ago. Prior to this, we manually prepared the data and ran a report uploading and then got the tax result every time. With Suretax providing enough and flexable APIs, we redesigned and implemented our new application to communicate with SureTax seamlessly and automatically. This greatly reduced our workload, improves the system efficiency, and increased the data accuracy.
SureTax is very reliable in with the integration with Microsoft Dynamics GP. It provides accurate tax calculations in accordance with tax updates. SureTax also has a user-friendly interface that makes it easy to navigate. It is easy to add customers and also run reports on the website. The overall manageability of it is great!
It has taken much longer than we would like to get certain issues - and problems - resolved. And the initial product support as we designed the implementation left much to be desired
100% better. Avalara is a self-starter kit where businesses are forced to create and develop their own bundles and product types. The support that you get from the AvaTax is not as user-friendly. SureTax is full of seasoned experts and full of industry leaders. Law firms that I have worked with in the past, as well as other CPAs, only recommend SureTax.
positive impact on resources due to accessibility by more team members
positive impact on resources due to willingness of other team members to use this GUI - it's more inviting
positive impact on timing due to strict deadlines so I simply CANNOT be pulled off to help with other projects which often happened when deadlines were later in the month
once the prepayment module is put into production that is also going to help with tracking (for states like FL, GA etc. where the number only changes once/year because we're told SureTax will "remember" that month to month and keep it filled in on each return)