Ceeview SLA Monitoring & Reporting vs. Jira Service Management
Ceeview SLA Monitoring & Reporting vs. Jira Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Ceeview SLA Monitoring & Reporting | N/A | Service Level Agreements (SLAs) are essential to any business that wants to ensure they are providing the best possible service to their customers. SLAs define the expected level of service between a supplier and customer and allow for both sides to monitor performance against these agreements. Ceeview is a tool that helps businesses automate the process of monitoring SLAs, by tracking performance in real-time and across all services. This allows businesses to quickly identify… | N/A | |
Jira Service Management | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Ceeview SLA Monitoring & Reporting | Jira Service Management | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Ceeview SLA Monitoring & Reporting | Jira Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ceeview SLA Monitoring & Reporting | Jira Service Management | |
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Likelihood to Recommend | - (0 ratings) | 5.7 (76 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 9.6 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (25 ratings) |
Ceeview SLA Monitoring & Reporting | Jira Service Management | |
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Likelihood to Recommend | Ceeview.com No answers on this topic | Atlassian |
Pros | Ceeview.com No answers on this topic | Atlassian |
Cons | Ceeview.com No answers on this topic | Atlassian |
Usability | Ceeview.com No answers on this topic | Atlassian |
Support Rating | Ceeview.com No answers on this topic | Atlassian |
Alternatives Considered | Ceeview.com No answers on this topic | Atlassian |
Return on Investment | Ceeview.com No answers on this topic | Atlassian |
ScreenShots | Jira Service Management Screenshots |