What users are saying about
1 Rating
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Score 9 out of 100
17 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

CenterEdge Advantage

Any FEC small or big can benefit from CenterEdge. It pulls your entire facility together under one point of sale. Groups, redemption prizes, Bowling modules, Laser Tag modules, webstore, kiosks...just to name a few. As CenterEdge is relatively young they are growing and expanding at a rate that can not be ignored and we are glad to have them back at our locations.
Matthew James | TrustRadius Reviewer

Lightspeed Retail POS

It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
Phil Meyers | TrustRadius Reviewer

Pros

CenterEdge Advantage

  • Point of sale. The interface is very user friendly and can get very granular on how you want to ring in guests not only at the point of sale but from a groups perspective as well.
  • Modular. There are so many great integrations with CenterEdge from inventory tracking to Laser Tag modules and if they don't have it, chances are they will very soon.
  • Groups. This is how we make a good amount of our income and CenterEdge really helps us deliver a great guest experience from the time the sale is made to the time the guest leave the building after their event.
Matthew James | TrustRadius Reviewer

Lightspeed Retail POS

  • Lightspeed Retail has great reports that are very easy to read and understand.
  • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
Bret Birdsong | TrustRadius Reviewer

Cons

CenterEdge Advantage

  • External Employee Scheduling. CenterEdge has its own scheduler but in today's high tech world there needs to be more integration with big companies like When to Work and HotSchedules.
  • F&B Recipe creation and management could be a little easier but it still does a good job.
Matthew James | TrustRadius Reviewer

Lightspeed Retail POS

  • Login management--the amount of times users left themselves logged in and you would accidentally put a sale through someone else's name. The passwords constantly needed changing and it was frustrating when asked to change your password when you are trying to put a sale through.
  • Customer details--the amount of times you would make a typo and think the customer wasn't in the system and you would create two accounts, then there was no way to merge these accounts.
  • The ability to split payment was great but there was no cross check and numbers could easily be input incorrectly, which meant cashing up at the end of the day proved difficult when there was an error and you had to go through every single invoice.
Anonymous | TrustRadius Reviewer

Usability

CenterEdge Advantage

No score
No answers yet
No answers on this topic

Lightspeed Retail POS

Lightspeed Retail POS 10.0
Based on 1 answer
Very easy to use and figure out without calling customer support which is also very responsive and helpful.
Phil Meyers | TrustRadius Reviewer

Support Rating

CenterEdge Advantage

No score
No answers yet
No answers on this topic

Lightspeed Retail POS

Lightspeed Retail POS 7.5
Based on 7 answers
I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful.One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling.But overall their support is usually quick and friendly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CenterEdge Advantage

Micros is great for the restaurant industry, but we're not that. We are an FEC with MANY activities under one roof including F & B, but Micros just could not handle keep track of everything we offer to our guests. Centeredge does that and more. If you are a bar/restaurant then Micros is for you. But if you are an FEC with many different offerings and you want to have control over your sales, don't think...choose CenterEdge.
Matthew James | TrustRadius Reviewer

Lightspeed Retail POS

The challenge with this is that because Lightspeed has such poor reporting with their POS, and the ability to actually see your data, it is nearly impossible to move to another POS without a very expensive integration process. So while I have explored these other options, I have been unable to see if they would be a better fit. However, on paper, these guys are set up to grow with you if you are a growing company.
Sean Anderson | TrustRadius Reviewer

Return on Investment

CenterEdge Advantage

  • Reporting. We can see exactly where our income is coming from and going with how granular the reporting is. No losses here!
  • Coupons and Discounts. We are in full control of our discounts and how often they are used, something that our previous POS could not give us.
  • Ease of use. I said it before and I'll say it again because it is true. It's easy! And who doesn't love easy???
Matthew James | TrustRadius Reviewer

Lightspeed Retail POS

  • The loyalty program and analytics products are a must-have. The amount of detail you get in reporting from them is second to none. This helps in every facet of my business but being a sales director, the numbers don't lie. With the in-depth knowledge I get on my store, associates problems get identified quick and numbers begin to rise.
Damon Gabriel | TrustRadius Reviewer

Pricing Details

CenterEdge Advantage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

CenterEdge Advantage Editions & Modules

Additional Pricing Details

Lightspeed Retail POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lightspeed Retail POS Editions & Modules

Edition
Basic$79.00 ($69.00)1
Starter$119.00 ($99.00)1
Standard$139.00 ($119.00)1
Advanced$189.00 ($169.00)1
Pro$259.00 ($229.00)1
EnterpriseContact Sales
  1. per month (when billed annually)
Additional Pricing Details

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