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Certain Event Automation Software vs. Ticket Tailor

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Certain Event Automation Software

    Score10 out of 10
    N/ACertain is a leading provider of enterprise Event Automation software to Fortune 1000 companies. The vendor’s value proposition is that Certain gives users everything they need to plan events, engage attendees, and achieve sales and marketing results. The vendor says their software helps data-driven marketers and event professionals capture and integrate rich buying signals and attendee insights into omni-channel marketing campaigns to improve sales and marketing results and deliver credible…

    $9,990

    per year

    Ticket Tailor

    Score10 out of 10
    N/ALondon-based Ticket Tailor offers their online ticket sales system supporting different volumes of events with differing pricing tiers, touting a relatively low cost of service compared to other ticketing solutions.N/A
    Pricing
    Certain Event Automation SoftwareTicket Tailor
    Editions & Modules
    Be Certain Essential
    $9,990
    per year
    Be Certain Pro
    $19,999
    per year
    Be Certain Enterprise
    Contact
    No answers on this topic
    Offerings
    Pricing Offerings
    Certain Event Automation SoftwareTicket Tailor
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Certain Event Automation SoftwareTicket Tailor
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Certain Event Automation SoftwareTicket Tailor
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Certain Event Automation SoftwareTicket Tailor
    Likelihood to Recommend
    Certain, Inc.
    Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged. It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.
    Incentivized
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    Ticket Tailor
    If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
    Incentivized
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    Pros
    Certain, Inc.
    • Easy to use and create
    • Easy to pull reports once event has been sent to attendees
    • Great way to gather a lot of information
    Incentivized
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    Ticket Tailor
    • Affordable.
    • Allows multiple discount codes and multiple price levels.
    • Excellent customer service.
    • WordPress plug-in that worked flawlessly.
    Incentivized
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    Cons
    Certain, Inc.
    • Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
    • UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.
    Incentivized
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    Ticket Tailor
    • Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.
    Incentivized
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    Support Rating
    Certain, Inc.
    No answers on this topic
    Ticket Tailor
    Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
    Incentivized
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    Alternatives Considered
    Certain, Inc.
    My company selected Certain and continues to use Certain because it is quick, easy, and efficient. We create up to 20 registration links a year and Certain allows us to create templates to copy and create annual event links very fast. I also love that there is someone there to speak to if I ever need assistance
    Incentivized
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    Ticket Tailor
    Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
    Incentivized
    Read full review
    Return on Investment
    Certain, Inc.
    • Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event.
    • Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization.
    • Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first.
    • In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards.
    Incentivized
    Read full review
    Ticket Tailor
    • A box office that is easy to use.
    • The ability to cover box office costs by setting a service charge.
    • Seamless integration with our website.
    Incentivized
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    ScreenShots