3 Ratings
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Score 8.2 out of 100
21 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Cherwell Asset Management

Great if you have the time and resources to set up the system correctly from the start. Bad if you're trying to rush the implementation and have very few users dedicated to the project.
Justin Brown | TrustRadius Reviewer

Ivanti IT Asset Management Suite

Ivanti ITAM suite is very robust and offers all the features you need in an ITAM solution. Out of the box, you get all you need, but you are able to customize and add processes that are missing very easily. It will work for any organization, regardless of complexity. We have the full suite of Ivanti products and there are nice integration options that make usage very seamless.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

IT Asset Management

Cherwell Asset Management
Ivanti IT Asset Management Suite
9.2
Software and hardware inventory tracking
Cherwell Asset Management
Ivanti IT Asset Management Suite
9.0
License management
Cherwell Asset Management
Ivanti IT Asset Management Suite
9.0
Asset lifecycle monitoring
Cherwell Asset Management
Ivanti IT Asset Management Suite
10.0
Contract management
Cherwell Asset Management
Ivanti IT Asset Management Suite
8.0
Asset relationship management
Cherwell Asset Management
Ivanti IT Asset Management Suite
10.0

Pros

Cherwell Asset Management

  • Automation
  • Integrating with other systems
  • Full control over how ITSM platform is set up and used
Justin Brown | TrustRadius Reviewer

Ivanti IT Asset Management Suite

  • Remote PC Inventory
  • Remote PC access (PC access)
  • Reporting
  • Offsite PC access (through LANDesk Gateway)
Hyler C Cooper | TrustRadius Reviewer

Cons

Cherwell Asset Management

  • Reporting module
  • Knowledge base searching
Justin Brown | TrustRadius Reviewer

Ivanti IT Asset Management Suite

  • Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
  • Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
  • We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.
Anonymous | TrustRadius Reviewer

Support Rating

Cherwell Asset Management

Cherwell Asset Management 8.2
Based on 2 answers
Cherwell support has been excellent! Always available to take our emails and calls and get back to us quickly.
Justin Brown | TrustRadius Reviewer

Ivanti IT Asset Management Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Cherwell Asset Management

No answers on this topic

Ivanti IT Asset Management Suite

This is the only software suite in its category I have any real professional experience with, so I cannot speak to how it stands up to the competition
Hyler C Cooper | TrustRadius Reviewer

Return on Investment

Cherwell Asset Management

  • Consolidated other systems into a single platform
Justin Brown | TrustRadius Reviewer

Ivanti IT Asset Management Suite

  • We have seen tremendous ROI with custom processes set up to manage the lifecycle of our assets. This was a huge void for us previously and now we can see when assets are coming/going and when they should be retired.
  • Integration with other apps via API has allowed us to automate manual tasks and streamline processes.
  • Tie-ins with the CMDB function of Service Desk have allowed us to create dynamic workflows to manage the lifecycle of assets and other related assets. Very powerful use case.
Anonymous | TrustRadius Reviewer

Pricing Details

Cherwell Asset Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ivanti IT Asset Management Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cherwell Asset Management
7.3
Ivanti IT Asset Management Suite
9.0

Support Rating

Cherwell Asset Management
8.2
Ivanti IT Asset Management Suite

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