6 Ratings
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Score 8.4 out of 100
23 Ratings
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Score 6.5 out of 100

Feature Set Ratings

    IT Asset Management

    Cherwell Asset Management

    Feature Set Not Supported
    N/A
    9.2

    Ivanti IT Asset Management Suite

    92%
    Ivanti IT Asset Management Suite ranks higher in 5/5 features

    Software and hardware inventory tracking

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    License management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Asset lifecycle monitoring

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Contract management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Asset relationship management

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Ivanti IT Asset Management Suite is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Cherwell Asset Management

    80%
    2 Ratings
    9.0

    Ivanti IT Asset Management Suite

    90%
    2 Ratings

    Support Rating

    8.2

    Cherwell Asset Management

    82%
    2 Ratings

    Ivanti IT Asset Management Suite

    N/A
    0 Ratings

    Likelihood to Recommend

    Cherwell Asset Management

    For small industries, it can prove to be a better solution as Cherwell offers comparatively affordable costs for small organizations. But for larger companies, there are many other solutions available in the market that are less complex and offer a variety of additional features. It can be a little complex to use because of its high configuration.
    Vandana Yadav | TrustRadius Reviewer

    Ivanti IT Asset Management Suite

    Ivanti ITAM suite is very robust and offers all the features you need in an ITAM solution. Out of the box, you get all you need, but you are able to customize and add processes that are missing very easily. It will work for any organization, regardless of complexity. We have the full suite of Ivanti products and there are nice integration options that make usage very seamless.
    Anonymous | TrustRadius Reviewer

    Pros

    Cherwell Asset Management

    • Automation
    • Integrating with other systems
    • Full control over how ITSM platform is set up and used
    Justin Brown | TrustRadius Reviewer

    Ivanti IT Asset Management Suite

    • Remote PC Inventory
    • Remote PC access (PC access)
    • Reporting
    • Offsite PC access (through LANDesk Gateway)
    Hyler C Cooper | TrustRadius Reviewer

    Cons

    Cherwell Asset Management

    • Very costly licenses.
    • Requires comparatively high amount of configuration.
    • Comparatively complex to use other solutions available in market.
    Vandana Yadav | TrustRadius Reviewer

    Ivanti IT Asset Management Suite

    • Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
    • Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
    • We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cherwell Asset Management

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Ivanti IT Asset Management Suite

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    Cherwell Asset Management

    Cherwell Asset Management 8.2
    Based on 2 answers
    Cherwell support has been excellent! Always available to take our emails and calls and get back to us quickly.
    Justin Brown | TrustRadius Reviewer

    Ivanti IT Asset Management Suite

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Cherwell Asset Management

    Cherwell Asset Management is a quite known and affordable solution for Asset management for organizations where there are more than 800-1000 users as it provides a complete integrated solution. There are many additional features that are available in Cherwell which is not available in other solution, like tracking of cost, management of procurement, etc.
    Vandana Yadav | TrustRadius Reviewer

    Ivanti IT Asset Management Suite

    This is the only software suite in its category I have any real professional experience with, so I cannot speak to how it stands up to the competition
    Hyler C Cooper | TrustRadius Reviewer

    Return on Investment

    Cherwell Asset Management

    • Consolidated other systems into a single platform
    Justin Brown | TrustRadius Reviewer

    Ivanti IT Asset Management Suite

    • We have seen tremendous ROI with custom processes set up to manage the lifecycle of our assets. This was a huge void for us previously and now we can see when assets are coming/going and when they should be retired.
    • Integration with other apps via API has allowed us to automate manual tasks and streamline processes.
    • Tie-ins with the CMDB function of Service Desk have allowed us to create dynamic workflows to manage the lifecycle of assets and other related assets. Very powerful use case.
    Anonymous | TrustRadius Reviewer

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