Cherwell Asset Management (discontinued) vs. Ivanti Neurons for ITAM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cherwell Asset Management (discontinued)
Score 6.3 out of 10
N/A
Cherwell Asset Management was a software asset management offering from Cherwell Software in Colorado Springs, based on technology acquired with the company Express Metrix in August, 2014. Cherwell was acquired by Ivanti, and the application is no longer available.N/A
Ivanti IT Asset Management Suite
Score 6.1 out of 10
N/A
Ivanti Neurons for ITAM (formerly Ivanti IT Asset Management Suite) consolidates IT asset data and lets users track, configure, optimize and strategically manage assets through the full lifecycle. The solution's configurable design helps users define and follow workflows or implement out-of-the-box processes.N/A
Pricing
Cherwell Asset Management (discontinued)Ivanti Neurons for ITAM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cherwell Asset Management (discontinued)Ivanti IT Asset Management Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cherwell Asset Management (discontinued)Ivanti Neurons for ITAM
Top Pros
Top Cons
Features
Cherwell Asset Management (discontinued)Ivanti Neurons for ITAM
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
Cherwell Asset Management (discontinued)
-
Ratings
Ivanti Neurons for ITAM
9.2
2 Ratings
19% above category average
Software and hardware inventory tracking00 Ratings9.02 Ratings
License management00 Ratings9.02 Ratings
Asset lifecycle monitoring00 Ratings10.02 Ratings
Contract management00 Ratings8.02 Ratings
Asset relationship management00 Ratings10.02 Ratings
Best Alternatives
Cherwell Asset Management (discontinued)Ivanti Neurons for ITAM
Small Businesses

No answers on this topic

ConnectWise RMM
ConnectWise RMM
Score 8.4 out of 10
Medium-sized Companies
Freshservice
Freshservice
Score 8.8 out of 10
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.1 out of 10
Enterprises
Freshservice
Freshservice
Score 8.8 out of 10
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cherwell Asset Management (discontinued)Ivanti Neurons for ITAM
Likelihood to Recommend
7.0
(2 ratings)
9.0
(2 ratings)
Support Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
Cherwell Asset Management (discontinued)Ivanti Neurons for ITAM
Likelihood to Recommend
Discontinued Products
For small industries, it can prove to be a better solution as Cherwell offers comparatively affordable costs for small organizations. But for larger companies, there are many other solutions available in the market that are less complex and offer a variety of additional features. It can be a little complex to use because of its high configuration.
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Ivanti
Ivanti ITAM suite is very robust and offers all the features you need in an ITAM solution. Out of the box, you get all you need, but you are able to customize and add processes that are missing very easily. It will work for any organization, regardless of complexity. We have the full suite of Ivanti products and there are nice integration options that make usage very seamless.
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Pros
Discontinued Products
  • Automation
  • Integrating with other systems
  • Full control over how ITSM platform is set up and used
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Ivanti
  • Remote PC Inventory
  • Remote PC access (PC access)
  • Reporting
  • Offsite PC access (through LANDesk Gateway)
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Cons
Discontinued Products
  • Very costly licenses.
  • Requires comparatively high amount of configuration.
  • Comparatively complex to use other solutions available in market.
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Ivanti
  • Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
  • Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
  • We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.
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Support Rating
Discontinued Products
Cherwell support has been excellent! Always available to take our emails and calls and get back to us quickly.
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Ivanti
No answers on this topic
Alternatives Considered
Discontinued Products
Cherwell Asset Management is a quite known and affordable solution for Asset management for organizations where there are more than 800-1000 users as it provides a complete integrated solution. There are many additional features that are available in Cherwell which is not available in other solution, like tracking of cost, management of procurement, etc.
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Ivanti
This is the only software suite in its category I have any real professional experience with, so I cannot speak to how it stands up to the competition
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Return on Investment
Discontinued Products
  • Consolidated other systems into a single platform
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Ivanti
  • We have seen tremendous ROI with custom processes set up to manage the lifecycle of our assets. This was a huge void for us previously and now we can see when assets are coming/going and when they should be retired.
  • Integration with other apps via API has allowed us to automate manual tasks and streamline processes.
  • Tie-ins with the CMDB function of Service Desk have allowed us to create dynamic workflows to manage the lifecycle of assets and other related assets. Very powerful use case.
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