What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 6 reviews and ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.5 out of 100
Based on 23 reviews and ratings
Feature Set Ratings
IT Asset Management

Cherwell Asset Management
Feature Set Not Supported
N/A

9.2
Ivanti IT Asset Management Suite
92%
Ivanti IT Asset Management Suite ranks higher in 5/5 features
Ivanti IT Asset Management Suite ranks higher in 5/5 features
Software and hardware inventory tracking

N/A
0 Ratings

9.0
90%
2 Ratings
License management

N/A
0 Ratings

9.0
90%
2 Ratings
Asset lifecycle monitoring

N/A
0 Ratings

10.0
100%
2 Ratings
Contract management

N/A
0 Ratings

8.0
80%
2 Ratings
Asset relationship management

N/A
0 Ratings

10.0
100%
2 Ratings
Attribute Ratings
- Ivanti IT Asset Management Suite is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.0
Cherwell Asset Management
80%
2 Ratings

9.0
Ivanti IT Asset Management Suite
90%
2 Ratings
Support Rating

8.2
Cherwell Asset Management
82%
2 Ratings

Ivanti IT Asset Management Suite
N/A
0 Ratings
Likelihood to Recommend
Cherwell Asset Management
For small industries, it can prove to be a better solution as Cherwell offers comparatively affordable costs for small organizations. But for larger companies, there are many other solutions available in the market that are less complex and offer a variety of additional features. It can be a little complex to use because of its high configuration.
Presales Executive
Corporate Infotech Pvt LtdInformation Technology & Services, 1001-5000 employees
Ivanti IT Asset Management Suite
Ivanti ITAM suite is very robust and offers all the features you need in an ITAM solution. Out of the box, you get all you need, but you are able to customize and add processes that are missing very easily. It will work for any organization, regardless of complexity. We have the full suite of Ivanti products and there are nice integration options that make usage very seamless.

Verified User
Project Manager in Information Technology
Banking Company, 10,001+ employeesPros
Cherwell Asset Management
- Automation
- Integrating with other systems
- Full control over how ITSM platform is set up and used
Business Process Analyst III
WEXFinancial Services, 1001-5000 employees
Ivanti IT Asset Management Suite
- Remote PC Inventory
- Remote PC access (PC access)
- Reporting
- Offsite PC access (through LANDesk Gateway)
Senior System Administrator
BrainSurfInformation Technology and Services, 11-50 employees
Cons
Cherwell Asset Management
- Very costly licenses.
- Requires comparatively high amount of configuration.
- Comparatively complex to use other solutions available in market.
Presales Executive
Corporate Infotech Pvt LtdInformation Technology & Services, 1001-5000 employees
Ivanti IT Asset Management Suite
- Licensing can be complex and is fairly expensive. I did not research other ITAM solutions as we use the entire Ivanti suite to see how pricing compares, but it does seem expensive.
- Be careful when you are building you CMDB module in the Ivanti Service Desk tool, we found the hard way that create custom CI processes requires an ITAM license.
- We have submitted a few bugs and the resolution from support seems slow. I find this is common with many vendors, but was hoping for better resolution times with Ivanti.

Verified User
Project Manager in Information Technology
Banking Company, 10,001+ employeesPricing Details
Cherwell Asset Management
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Ivanti IT Asset Management Suite
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Cherwell Asset Management
Cherwell Asset Management 8.2
Based on 2 answers
Cherwell support has been excellent! Always available to take our emails and calls and get back to us quickly.
Business Process Analyst III
WEXFinancial Services, 1001-5000 employees
Ivanti IT Asset Management Suite
No score
No answers yet
No answers on this topic
Alternatives Considered
Cherwell Asset Management
Cherwell Asset Management is a quite known and affordable solution for Asset management for organizations where there are more than 800-1000 users as it provides a complete integrated solution. There are many additional features that are available in Cherwell which is not available in other solution, like tracking of cost, management of procurement, etc.
Presales Executive
Corporate Infotech Pvt LtdInformation Technology & Services, 1001-5000 employees
Ivanti IT Asset Management Suite
This is the only software suite in its category I have any real professional experience with, so I cannot speak to how it stands up to the competition
Senior System Administrator
BrainSurfInformation Technology and Services, 11-50 employees
Return on Investment
Cherwell Asset Management
- Consolidated other systems into a single platform
Business Process Analyst III
WEXFinancial Services, 1001-5000 employees
Ivanti IT Asset Management Suite
- We have seen tremendous ROI with custom processes set up to manage the lifecycle of our assets. This was a huge void for us previously and now we can see when assets are coming/going and when they should be retired.
- Integration with other apps via API has allowed us to automate manual tasks and streamline processes.
- Tie-ins with the CMDB function of Service Desk have allowed us to create dynamic workflows to manage the lifecycle of assets and other related assets. Very powerful use case.

Verified User
Project Manager in Information Technology
Banking Company, 10,001+ employees