ChurnZero vs. Sparked
ChurnZero vs. Sparked
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChurnZero | N/A | ChurnZero is a Customer Success platform designed to help subscription businesses succeed through improved customer experiences. ChurnZero helps Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Its automation and personalization, in-app communications, and Customer… | N/A | |
Sparked | N/A | Sparked is a customer success management platform for SaaS companies that uses various intention modeling techniques to score customer loyalty and sentiment, and reduce churn. | N/A |
ChurnZero | Sparked | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChurnZero | Sparked | |
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Top Pros | No answers on this topic | |
Top Cons |
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ChurnZero | Sparked | ||||||||||||||||||||||||
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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ChurnZero | Sparked | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChurnZero | Sparked | |
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Likelihood to Recommend | 7.9 (226 ratings) | - (0 ratings) |
Likelihood to Renew | 8.7 (5 ratings) | - (0 ratings) |
Usability | 6.2 (130 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 6.4 (1 ratings) | - (0 ratings) |
Support Rating | 5.8 (122 ratings) | - (0 ratings) |
In-Person Training | 6.4 (1 ratings) | - (0 ratings) |
Online Training | 7.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (3 ratings) | - (0 ratings) |
Configurability | 6.4 (1 ratings) | - (0 ratings) |
Ease of integration | 7.3 (1 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.1 (1 ratings) | - (0 ratings) |
ChurnZero | Sparked | |
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Likelihood to Recommend | ChurnZero | Sparked.com No answers on this topic |
Pros | ChurnZero | Sparked.com No answers on this topic |
Cons | ChurnZero | Sparked.com No answers on this topic |
Likelihood to Renew | ChurnZero | Sparked.com No answers on this topic |
Usability | ChurnZero | Sparked.com No answers on this topic |
Reliability and Availability | ChurnZero | Sparked.com No answers on this topic |
Support Rating | ChurnZero | Sparked.com No answers on this topic |
Online Training | ChurnZero | Sparked.com No answers on this topic |
Implementation Rating | ChurnZero | Sparked.com No answers on this topic |
Alternatives Considered | ChurnZero | Sparked.com No answers on this topic |
Scalability | ChurnZero | Sparked.com No answers on this topic |
Return on Investment | ChurnZero | Sparked.com No answers on this topic |
ScreenShots | ChurnZero Screenshots |