What users are saying about
5 Ratings
32 Ratings
5 Ratings
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Score 8.9 out of 100
32 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • Cin7 is rated higher in 1 area: Support Rating
  • Cin7 and Informatica MDM are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.8

Cin7

78%
2 Ratings
7.8

Informatica MDM

78%
4 Ratings

Support Rating

8.9

Cin7

89%
4 Ratings
8.0

Informatica MDM

80%
1 Rating

Likelihood to Recommend

Cin7

Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
Anonymous | TrustRadius Reviewer

Informatica MDM

Informatica MDM features have extreme power over large data extraction and its data integration functionality are effective and powerful data analytics tools and the overall data quality management using Informatica MDM is effective and profitable. The development project easy management and Applications performance monitoring with Informatica MDM is excellent.
Veronica Derrick | TrustRadius Reviewer

Pros

Cin7

  • Powerful reporting that can be customized to fit your needs.
  • Tons of integrations that help you get up and running quickly.
Charles Combs | TrustRadius Reviewer

Informatica MDM

  • Fuzzy matching in built features are excellent.
  • Data workflow creation process is smooth.
  • Creating child parent relation using UI is excellent.
Mahadev Mohite | TrustRadius Reviewer

Cons

Cin7

  • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
  • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
  • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
Anonymous | TrustRadius Reviewer

Informatica MDM

  • As far as I can see it exclusively uses the concept of "point to point" connectivity for fetching data. What this means is that Informatica MDM must have "knowledge" of all other systems, and keeps a direct connection to these systems. This is bad practice in environments that would benefit more from a microservice architecture. In those cases, it's especially bad, because not only does this break the SOA architecture, but it also "promotes" the idea of "point to point" connections among developers. The "point to point" mentality is the single most important danger to any SOA environment.
  • It's very hard to use! The learning curve is really steep. Also, it's really boring by design: having to open a large application, learning all of its intricate details, maintaining all connections and scheduled data load moments means you need developers that are seriously devoted to this application. This means those developers are kept from working in the field they know best and caused them to become developers in the first place, which is Oracle/Database developing. This makes it hard to find employees willing to perform this function.
Anonymous | TrustRadius Reviewer

Pricing Details

Cin7

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$295 per month

Cin7 Editions & Modules

Edition
Ecommerce$2951
Wholesale$2951
Multichannel$4501
Ecommerce Plus$4951
Wholesale Plus$4951
Multichannel Plus$6501
  1. per month
Additional Pricing Details

Informatica MDM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Informatica MDM Editions & Modules

Additional Pricing Details

Support Rating

Cin7

Cin7 8.9
Based on 4 answers
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
Charles Combs | TrustRadius Reviewer

Informatica MDM

Informatica MDM 8.0
Based on 1 answer
I'm not sure since I never used support. My colleagues never had any issues with it, therefore my rating would be an 8 with a certain range of uncertainty.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cin7

As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
Anonymous | TrustRadius Reviewer

Informatica MDM

Informatica Cloud MDM was not available at the time of implementation. It has a direct connection with Salesforce, but as far as I can determine it is a solution that only addresses Salesforce and does not enable the sourcing of data from multiple external systems. Flat file support is lacking
Brian Randolph | TrustRadius Reviewer

Return on Investment

Cin7

  • Improved inventory accuracy across all channels.
  • Sales gains from always showing products as in stock.
Charles Combs | TrustRadius Reviewer

Informatica MDM

  • Easy pulling many project data across other data management solutions through the entire infrastructure.
  • Useful and powerful software for data mining and its capability for real-time data analytics production is effective.
  • Informatica MDM tools are reliable like its reporting features and the data security offered is amazing.
Veronica Derrick | TrustRadius Reviewer

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