What users are saying about
46 Ratings
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Score 8.9 out of 100
14 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • OpenText Hightail ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

6.8

Cisco Business Edition 7000

68%
8.2

OpenText Hightail

82%
OpenText Hightail ranks higher in 6/7 features

Task Management

7.4
74%
8 Ratings
9.0
90%
4 Ratings

Gantt Charts

7.1
71%
6 Ratings
N/A
0 Ratings

Scheduling

7.2
72%
6 Ratings
8.0
80%
3 Ratings

Workflow Automation

7.2
72%
6 Ratings
8.0
80%
2 Ratings

Mobile Access

6.3
63%
8 Ratings
8.0
80%
5 Ratings

Search

6.8
68%
6 Ratings
7.0
70%
3 Ratings

Visual planning tools

6.0
60%
5 Ratings
9.0
90%
3 Ratings

Communication

6.0

Cisco Business Edition 7000

60%
8.0

OpenText Hightail

80%
Cisco Business Edition 7000 ranks higher in 4/8 features

Chat

6.3
63%
7 Ratings
N/A
0 Ratings

Notifications

6.4
64%
7 Ratings
9.0
90%
7 Ratings

Discussions

5.7
57%
7 Ratings
8.0
80%
3 Ratings

Surveys

6.3
63%
6 Ratings
N/A
0 Ratings

Internal knowledgebase

6.2
62%
7 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

5.4
54%
4 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

5.2
52%
5 Ratings
7.0
70%
1 Rating

Integrates with Outlook

6.4
64%
6 Ratings
8.0
80%
2 Ratings

File Sharing & Management

6.4

Cisco Business Edition 7000

64%
8.9

OpenText Hightail

89%
OpenText Hightail ranks higher in 8/8 features

Versioning

5.6
56%
6 Ratings
9.0
90%
3 Ratings

Video files

6.9
69%
6 Ratings
9.0
90%
8 Ratings

Audio files

7.4
74%
7 Ratings
9.0
90%
8 Ratings

Document collaboration

6.4
64%
8 Ratings
10.0
100%
5 Ratings

Access control

5.9
59%
6 Ratings
10.0
100%
6 Ratings

Advanced security features

7.0
70%
8 Ratings
8.0
80%
7 Ratings

Integrates with Google Drive

5.1
51%
4 Ratings
8.0
80%
2 Ratings

Device sync

6.9
69%
6 Ratings
8.0
80%
4 Ratings

Attribute Ratings

  • OpenText Hightail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Cisco Business Edition 7000

80%
9 Ratings
9.0

OpenText Hightail

90%
8 Ratings

Likelihood to Recommend

Cisco Business Edition 7000

It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Alekh SK | TrustRadius Reviewer

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • Management of content, communication, spaces, and projects in general.
  • Control of processes, tasks and activities between the different members of teams.
  • Collaborative work through different media and channels.
Anonymous | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
Lisa Moughan | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Business Edition 7000 Editions & Modules

Additional Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 100MB per file upload

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Alternatives Considered

Cisco Business Edition 7000

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
Anonymous | TrustRadius Reviewer

OpenText Hightail

Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
Sarah Bandy | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • We were able to sell it to many customers and has proved beneficial always.
  • Less number of complaints.
  • Amazing support from Cisco TAC.
Ujjwal Goel | TrustRadius Reviewer

OpenText Hightail

  • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
Saryia Green | TrustRadius Reviewer

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