What users are saying about
12 Ratings
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Score 8.4 out of 100
1 Rating
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Score 7 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

It is an absolutely necessary tool with the increase in phishing and malware emails that can pose potential threats to our data. It is great in every aspect. It lets administrators have control over which mails can be sent and received. It can be difficult for a regular user to understand all those features and settings it has. It requires additional training without which it's hard to use to its full potential.
Sandeep Reyyi | TrustRadius Reviewer

Imprivata Cortext

Well suited in a hospital environment when it works well. Easy to use tool so that doctors and nurses can use it without a lot of training. It becomes a lot harder to use when the tool is unreliable. You can't tell when the service is not working, unless the person sending the secure text notices that someone hasn't looked at a text in a long time.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.4
Imprivata Cortext
Anti-malware
Cisco Cloud Email Security
8.1
Imprivata Cortext
Cusomizability
Cisco Cloud Email Security
7.2
Imprivata Cortext
Data Loss Protection
Cisco Cloud Email Security
7.1
Imprivata Cortext
Threat Detection
Cisco Cloud Email Security
8.2
Imprivata Cortext
Sandboxing
Cisco Cloud Email Security
7.4
Imprivata Cortext
End-to-End Encryption
Cisco Cloud Email Security
7.2
Imprivata Cortext
Management Tools
Cisco Cloud Email Security
6.8
Imprivata Cortext

Pros

Cisco Cloud Email Security

  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
Anonymous | TrustRadius Reviewer

Imprivata Cortext

  • Able to rely on texting being secured and HIPAA approved. This is valuable tool in our hospital environment.
  • Able to look at audit logs with Imprivata Cortext. This is helpful to go back and either help users in troubleshooting problems and also to help prove findings.
  • Easy to use tool to give to doctors and nurses for better communication.
Anonymous | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
Randy Zuehlke | TrustRadius Reviewer

Imprivata Cortext

  • No dictation or voice recognition. Have to type out everything.
  • We have had problems with the service dropping or trouble with the cloud environment that Cortext runs on going down. We rely it on it to be up all the time and you can't tell when it's down.
  • Support isn't the greatest. Don't get great answers to questions.
Anonymous | TrustRadius Reviewer

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 8.6
Based on 2 answers
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

Imprivata Cortext

No score
No answers yet
No answers on this topic

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.3
Based on 4 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Imprivata Cortext

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Cloud Email Security

I would select Cisco for the Cloud Email Security solution because it has high availability. The integrations you have with solutions in the email cloud are very easy to integrate. Cisco Cloud Email Security is among the leaders in email protection solutions. It is important to take into account all the functionality that can be configured and in this way, we will be protected
Anonymous | TrustRadius Reviewer

Imprivata Cortext

We selected Imprivata Cortext instead of Tiger Text because at that time it was a new service and they gave us good pricing compared to Tiger Text. We also selected Cortext because we use Imprivata OneSign. Now that they are probably at about the same price I would give more sway to looking at Tiger Text.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Imprivata Cortext

  • Saves time by allowing the doctor or nurse to send messages when they have time, instead of dedicating time and waiting on phone calls.
  • Negative impact when the service doesn't work and nurses and doctors become used to it working. All of the sudden they are spending time trying to determine if it's working or not and spending time waiting on receiving texts.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Imprivata Cortext

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.1
Imprivata Cortext
7.0

Usability

Cisco Cloud Email Security
8.6
Imprivata Cortext

Support Rating

Cisco Cloud Email Security
8.3
Imprivata Cortext

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