Cisco Headsets

Cisco Headsets

97 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cisco Headsets	Score 9.0 out of 10	N/A	Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.	N/A

Pricing

Cisco Headsets

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Cisco Headsets
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Cisco Headsets
Considered Both Products	Cisco Headsets JT James Thompson BSM Chose Cisco Headsets The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume … Incentivized Helpful? Hamzah Iessar Community Associate Chose Cisco Headsets I usually use community apps and websites. I operate multiple channels and audio rooms and that's where Cisco Headsets helps me out w.r.t the hardware part. My audio-rooms have become more engaging and my webinars are clear when I pre-record them. Even when live, everything … Incentivized Helpful? JC Jeremiah Crabb Voice Engineer Chose Cisco Headsets The Cisco Headsets provide premium quality. Incentivized Helpful? Verified User Manager Chose Cisco Headsets Compatibility with Cisco voip deskphones Incentivized Helpful? Verified User Engineer Chose Cisco Headsets I have personal experience with a few different headsets. So I think I can compare and have more to say about headsets. Incentivized Helpful? AA Ahmed Attieh CTO Chose Cisco Headsets Before the 900 series, the options for us were Plantronics UC series or sometime Jabra, however with the 980 Cisco Headsets we did switch to have all in one unified ecosystem as we do use Webex app, meetings and devices. With the 900 series they do stand out in the … Incentivized Helpful? LR Lee Russell Helpdesk Chose Cisco Headsets I have used headsets from all over - SteelSeries Razor Logitech Audio Technica. The Cisco Headsets get the job done. They may not all have the quality of the 980s but if I need a headset for a call center (what we mainly use them for) the Ciscos are at the top of the list. Incentivized Helpful? MD Melroy D'Souza Systems Owner Chose Cisco Headsets We selected Cisco headsets because of our long-term existing partnership with Cisco, something we value. But that being said, there are competitor headsets that I've seen at the same price that offer far more functionality, which I guess could be improved in the Cisco headsets. Incentivized Helpful? Verified User Director Chose Cisco Headsets In comparison to the other products evaluated, the overall administrative and end user experience of the Cisco Headsets is superior. Cisco Headsets are built for use not exclusively, but with intention, on being used in conjunction with Cisco desk phones or applications. I have … Incentivized Helpful? Verified User Technician Chose Cisco Headsets They are the best in the market. Cisco devices have been leading in the market with their quality and design for years. Incentivized Helpful? Verified User Employee Chose Cisco Headsets Cisco Headsets provide a very seamless experience for day-to-day communication with their high-quality sound, customization, and comfort compared to Zabra. In my company, we use different Cisco tools for communication so their integration with Cisco Headsets provides additional … Incentivized Helpful? Verified User Paraprofessional Chose Cisco Headsets Cisco products are better quality, also integrates with the platforms. Also offers a big model range to choose from. Incentivized Helpful? Verified User Contributor Chose Cisco Headsets I've used Plantronics headsets in the past. The Cisco 700 blows it away with call/voice clarity, range, battery, and ease of connection. Incentivized Helpful? Mehmet Ali GÜL Energy Systems Engineer Chose Cisco Headsets Because these products were bought in bulk, I assume by the thousands, we did not have a chance to evaluate other options. Incentivized Helpful? Verified User Engineer Chose Cisco Headsets I searched alot through the google and I read alot of reviews for this product. At the end I decided to buy this type of headset becuase of the good reviews. Also the pros of this product won the cons of that and honestly it was a right choice of mine. Incentivized Helpful? Verified User Manager Chose Cisco Headsets Key advantages for the Cisco Headset 700 series include simplicity of connections (no special adapter cables needed), long battery life, and general performance for the price point. Integration with the rest of Cisco's Webex eco-system (the Webex app, and Webex Control Hub) … Incentivized Helpful? BC Bill Carrier Director of Product Marketing Chose Cisco Headsets Clarity of sound combines with comfort in the ear cups. Incentivized Helpful? Mohd Shahid Ali Pre-Sales Network Consultant Chose Cisco Headsets It was my first headset from Cisco to test and to recommend the customers instead of going with other vendors. Incentivized Helpful? Verified User Engineer Chose Cisco Headsets In terms of noise cancellation and audio quality, there are few headsets which come close to (or even surpass) cisco Headset but in terms of functionality and compatibility, cisco Headset 700 series perform much better. Cisco comes with high security and authentication features … Incentivized Helpful? Verified User Engineer Chose Cisco Headsets Cisco Headset 700 Series has exceptional sound quality, the other headphones were good as well but of course price matters and nothing compared to Cisco Headset 700 Series. Helpful? AA Abdurrahim Ayar Senior Network Engineer Chose Cisco Headsets It is wireless and provides mobilization, long talk time is very good, and filters out external sound well, while in other headphones the ambient sound can go to the distant person we are talking to, 700 is very good in this regard. Incentivized Helpful? Verified User Manager Chose Cisco Headsets The build quality for the Jabra and Poly headsets was poor. Unfortunately, the Cisco headset didn't outperform them in that aspect. Helpful? Verified User Engineer Chose Cisco Headsets noise cancellation and interoperability with other Cisco devices or video conference software Incentivized Helpful? Verified User Engineer Chose Cisco Headsets I have not used any other headset before this one. Incentivized Helpful?
Top Pros	Pro Noise cancellation Pro Battery life Pro Sound quality
Top Cons	Minus Receive a call Minus Little tough Minus Switch back

Best Alternatives
	Cisco Headsets
Small Businesses	Zoom Workplace Score 8.2 out of 10
Medium-sized Companies	Cisco Webex DX80 (discontinued) Score 9.2 out of 10
Enterprises	Cisco Webex DX80 (discontinued) Score 9.2 out of 10
All Alternatives	View all alternatives

User Ratings
	Cisco Headsets
Likelihood to Recommend	8.4 (61 ratings)
Likelihood to Renew	2.7 (1 ratings)
Usability	9.1 (1 ratings)
Support Rating	7.7 (3 ratings)

User Testimonials
	Cisco Headsets
Likelihood to Recommend	Cisco Since COVID we have downsized office, so now we have a smaller office with the same amount of people in it. So 10am Monday when everybody is on a call, it is very loud in the office and people complain that other headphones pick up too much background noise. The Cisco Headsets seem to pick up a lot less background noise... thank you and well done. Incentivized JT James Thompson BSM Read full review
Pros	Cisco Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing. Incentivized RG Rachael Gilliland Customer Service and Distribution Read full review
Cons	Cisco Being able to adjust the sound profiles from places other than a phone app Make it so the USB wireless dongle is reliable The touch controls on the outside don't always seem to work reliably the ones on the back work just fine Incentivized LR Lee Russell Helpdesk Read full review
Usability	Cisco I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives. Incentivized Verified User Anonymous Read full review
Support Rating	Cisco Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list. Incentivized Joshua Baever Sr. Systems Administrator Read full review
Alternatives Considered	Cisco I usually use community apps and websites. I operate multiple channels and audio rooms and that's where Cisco Headsets helps me out w.r.t the hardware part. My audio-rooms have become more engaging and my webinars are clear when I pre-record them. Even when live, everything seems to work fine. Earlier I was using another vendor's headsets but I had problem with the mic however with Cisco Headsets, my modulation part is going on quite well and I think that I'll also give a positive review about the product in my IT teams internal survey. Incentivized Hamzah Iessar Community Associate Read full review
Return on Investment	Cisco Superior quality has enhanced overall experience of meeting and calls High compability and Ability to connect to wide range of devices have increased ease of working Decent battery life and quick-charge is desirable for long calls Pairing fails sometimes and requires multiple tries which is time consuming Unintentional unmuting/muting during client call can cause major issues. There is requirement for a smart mute feature Incentivized Verified User Anonymous Read full review
ScreenShots	Cisco Headsets Screenshots