Cisco's Meraki MR Series is a wireless LAN solution.
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Extreme Wireless Access Points
Score 9.1 out of 10
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Extreme Networks' Wireless Access Points (or ExtremeWireless) are designed to provide performance in the most demanding environments with the latest Wi-Fi technologies including 6 GHz, OFDMA, MU-MIMO, and software-defined dual 6 GHz radios.
It's ideal if the company frequently uses mobile devices that need to work on Wi-Fi. It's also ideal if a company has multiple locations. Cisco Meraki MR Wireless Access Points can then be easily deployed and managed via a central Meraki Dashboard. It also offers a powerful content filtering feature within the Cisco Meraki environment. This can be particularly useful for guest networks and in locations where certain content cannot be downloaded, such as a school.It's less suitable if a company has a limited IT budget and the network needs to be continuously expanded. In those cases, the associated license costs can quickly add up. In factories or other robustly built environments, RF tuning isn't feasible. As a result, the signal quality can sometimes be somewhat reduced.
The Extreme access point solution has been used in the cooperative scenario with VLANs for employees in access through 802.1x authentication and also for guests through the captive portal that allows access of people for a limited time and prior registration. The equipment has great performance and connection speed and supports a high density of users connected at the same time without lag and crashes. The management of this equipment is being carried out through software with cloud management and is accessed by our infrastructure team to configure and monitor alerts.
It's cloud based, so as long as we have an internet connection, we can access it. Whenever we push a change, it's one stop like a single pane of glass to manage all our equipment. And so that's what I liked about it.
Ease of use and Management. The process of implementing APs is straight forward and managing the wireless infrastructure is quite simple and efficient.
Coverage: we are very happy with the distance each AP coverages in our warehouses without having any drop issues or over implementing APs.
Cost competitive versus other cloud managed wi-fi solutions such as Cisco, Aruba or Mist.
In my experience, licensing has become a nightmare. Licensing must be tied to a device, they also won't let you activate used units from other companies if they are donated or purchased third-party.
Customer service is outsourced overseas.
In my experience, technicians are incentivized to close tickets quickly - whether the issue has been fixed or not - which can be frustrating to work with.
It is a solution that works very well. It is almost like setup and forget, since the solution works. When issues occur, documentation is available with detailed steps on how to solve this problems you are facing, of course Technical Support is always ready to help. We have had instances where an Access Point fails and within 2 days we have the replacement
To get basic functionality doesn't take long. Set up a new Meraki Dashboard activate the licenses and get internet connection for the APs and you are more or less done. The Dashboard will find your items and you're good to go.
Extreme Wireless Access Points are easy to manage. They are easy to deploy and install. The hardware and firmware are reliable. There a number of things to be improved since we are still using the WiNG platform, but all of those things will be much better when we migrate to CloudIQ.
Extreme Wireless Access Points can support all our devices, even in high capacity areas. They are easy to manage and get basic information. There was a time back around 2017-2018 where people's devices needed to make sure they were using the latest wireless drivers; otherwise, people were having connection issues. Other than that time period, we were able to have fewer complaints from end users.
We have not had any issues with the Meraki WiFi Access Point hardware but we did encounter a problem with a Meraki LAN switch that failed to power up. Upon a email into the Meraki Support, they promptly called back and we went over some quick tests to determine a power supply problem. A replacement LAN switch was sent to me the next day.
Support was always responsive and willing to help, but at times did not know when to call it and send a replacement to stop the bleeding. I respect that fact that they wanted to get the solution working, and the wanting to learn more and understand, but at times you cant do that at the expense of the customer.
There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.
We were more on a Cisco Wireless Controller set up, which takes a lot longer to control and that's why we've actually gone through a cloud-based product, which is very easy compared with the old traditional way that we used to have. It's more ease of software. They've got very similar features, but it's easy to set up and maintain into the future.
I've used both Aruba and Cisco (traditional, not Meraki) for wireless, and each have their own strengths. Aruba offers a lot of feature functionality, though the interface is difficult and confusing to use (this was ~4 years ago). Cisco wireless is fairly straightforward to set up and expand, though features are more limited. Aerohive's benefit is the easy+speed of deployment. I've also used the Citrix NetScaler SSL VPN soft client and that works fairly well, though it doesn't compare like-for-like due to the fact that it's software vs. Aerohive, which is hardware.
As far as I know, it's 10. I mean, because like I said, I manage stuff in the south. I have coworkers that manage it in the north. And so the scalability of it to be able to be go in and see the configurations of the ones in the north as well as they can see in the south. So across the board, it works really well for how widespread out it is.
Uptime has improved significantly. The dashboard automatically keeps devices up to date by scheduling upgrades at remote times (say 2am on a Sunday)
Swapping to Cisco Meraki MR Wireless Access Points has reduced the management overhead. No more long controller software hardware upgrades and obviously no more need for beefy central controllers.
Linking APs to AD, via NPS, and gaining the password reset policy; helped us move past some issues that we were held up on with SOC
Segregating corporate wifi and guest wifi, plus forcing guest wifi to agree to the Acceptable Use Policy, was needed to pass a compliance audit of the network.
Being able to locate which users are connected to which individual wifi AP, has been a asset with troubleshooting
APs sharing connections allows for us to overlap the wifi zones and create redundancy if an AP were to go offline for any reason.
