Cisco Meraki SD-WAN vs. SD-WAN Concierge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki SD-WAN
Score 8.7 out of 10
N/A
Cisco Meraki SD-WAN is a software-defined WAN offering transport independence, application optimization, intelligent path control, and secure connectivity.N/A
SD-WAN Concierge
Score 1.0 out of 10
N/A
Windstream offers SD-WAN Concierge, a software-defined WAN solution which includes security policy, proactive monitoring and optimization, centralized management of routing policy, and other application and access management and optimization features.N/A
Pricing
Cisco Meraki SD-WANSD-WAN Concierge
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Meraki SD-WANSD-WAN Concierge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Meraki SD-WANSD-WAN Concierge
Top Pros
Top Cons

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Best Alternatives
Cisco Meraki SD-WANSD-WAN Concierge
Small Businesses

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Medium-sized Companies
Cisco Routers
Cisco Routers
Score 8.6 out of 10
Cisco Routers
Cisco Routers
Score 8.6 out of 10
Enterprises
Cisco Routers
Cisco Routers
Score 8.6 out of 10
Cisco Routers
Cisco Routers
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Meraki SD-WANSD-WAN Concierge
Likelihood to Recommend
9.1
(16 ratings)
1.0
(1 ratings)
Support Rating
8.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.7
(14 ratings)
-
(0 ratings)
User Testimonials
Cisco Meraki SD-WANSD-WAN Concierge
Likelihood to Recommend
Cisco
So well suited, if you look at operations that have say sorry, facilities or locations that have around up to around a thousand employees or like some of our diverse manufacturing facilities that have smaller amounts of bandwidth that have high uptime requirements, the system is very flexible with regards to how fault tolerance is addressed, how redundancy is built that allows us to accommodate those needs. It has some nice built-in security features that allow us also to be able to adapt to different conditions. The problem we struggle with it the same time though, is that when you activate some of those other more feature capabilities, the throughput of the platform begins to drop fairly significantly. So if you add too many security features or too many other features onto it, you try to put in a bigger and bigger device in order to accommodate the same amount of throughput that you need. And, what happens then is that the overall cost now becomes prohibitive and it's no longer desirable to be deployed. There are other options that are better. The other side is that when you pass a certain amount of total throughput, so if we have campuses or larger locations that may have 5,000, 6,000 employees at them the size of the device, again, that's needed to be able to do that becomes cost prohibitive to do it. So again, that benefit that we're looking for, it seems to have a sweet spot, right? That's like between 10 megabits and one gigabit. And we don't really seem to have a good solution in the platform to address some of the other ones for us right now. Thankfully, those level of ones are very small. We don't have that many occurrences of really high throughput requirements, but we do see that in the future growing. So we're certainly looking for options for how to address those.
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Windstream
The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.
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Pros
Cisco
  • The core of the product itself architectural-wise is designed very well for scale. So from the backend, for example, the ability to support a large number of diversified locations and a flexibility in on topology and how those can be deployed.
  • Bosch has a very complex kind of a deployment where how its remote sites around the world are connected. We have well over 1200 locations in our wholly-owned operations. And those are deployed in regions, I mean, literally all around the world. So for us to be able to be flexible in how the topology of those sites are deployed was fairly significant.
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Windstream
  • Failover is easy, no single point of failure, provided you have the bandwidth.
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Cons
Cisco
  • Troubleshooting. Missing some command line access to look at specific parameters or status.
  • Access management. Role based security needs to be enhanced and be more granular.
  • Executive dashboards, KPI tracking, etc. natively in the Meraki dashboards.
  • Core networking access, features, protocols. We're still waiting for BGP!
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Windstream
  • While the product may work decently once implemented, Windstream is a constant roadblock.
  • Trouble issues need to be escalated before people will bother to work on them.
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Support Rating
Cisco
Fast and efficient. The only issue currently is that the support is only overseas support and not in South Africa, which causes delays in resolution for some cases. Escalating issues is quite simple and the opening of new cases from the dashboard is easy. I have never had a support issue that could not be resolved.
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Windstream
No answers on this topic
Alternatives Considered
Cisco
The Sonic wall and Cisco ASA required a lot of trial and error to get up and running. Rules and configurations were difficult to setup and were not intuative. Meraki is very ituative.
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Windstream
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Scalability
Cisco
Once your template is set up Meraki is easy to scale. Even creating the template is easy and I was able to learn enough in 4 hours to build, test, and deploy templates for our locations. Best part is you can stage your deployment by adding a unit to a template even before taking it out of the box.
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Windstream
No answers on this topic
Return on Investment
Cisco
  • Good ROI for us because we do not have to outsource management or hire a dedicated resource to manage
  • Lifetime hardware support is excellent.
  • Tech support is excellent and reachable.
  • The yearly licensing is pricey, but when you need the support, it makes it worth it.
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Windstream
  • One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
  • We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.
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