What users are saying about
37 Ratings
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Score 9.2 out of 100
1 Rating
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Score 1 out of 100

Attribute Ratings

  • Cisco Meraki SD-WAN is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

Cisco Meraki SD-WAN

91%
12 Ratings
1.0

SD-WAN Concierge

10%
1 Rating

Support Rating

8.1

Cisco Meraki SD-WAN

81%
4 Ratings

SD-WAN Concierge

N/A
0 Ratings

Product Scalability

9.7

Cisco Meraki SD-WAN

97%
10 Ratings

SD-WAN Concierge

N/A
0 Ratings

Likelihood to Recommend

Cisco Meraki SD-WAN

Cisco Meraki SD-WAN can be adapted to any type of scenario. Everything depends on the needs of the business and the complexity in terms of routing and treatment of links, but nevertheless, where it is best adapted is for the retail and hospitality sector. Where I would not recommend it is for service provider scenarios or where it is required to have [...] more granular control of the quality of the service.
Anonymous | TrustRadius Reviewer

SD-WAN Concierge

The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.
Anonymous | TrustRadius Reviewer

Pros

Cisco Meraki SD-WAN

  • The natting function works really well. Even if you are behind a router with NAT, it still translates the traffic.
  • Security is a big benefit as you can define that only certain elements go across the VPN (SD-WAN).
Reon Smith | TrustRadius Reviewer

SD-WAN Concierge

  • Failover is easy, no single point of failure, provided you have the bandwidth.
Anonymous | TrustRadius Reviewer

Cons

Cisco Meraki SD-WAN

  • Customized, esoteric configurations were very hard to get connected and configured.
  • We had hoped to configure all sites filtering in one place, but each site has to be configured separately. this is prohibitive with a large number of sites.
  • Network visibility does not work as well as I would like.
  • The MX appliances do not work well with voice VLAN when using the appliances as a small office router/switch.
Anonymous | TrustRadius Reviewer

SD-WAN Concierge

  • While the product may work decently once implemented, Windstream is a constant roadblock.
  • Trouble issues need to be escalated before people will bother to work on them.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Meraki SD-WAN

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SD-WAN Concierge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Cisco Meraki SD-WAN

Cisco Meraki SD-WAN 8.1
Based on 4 answers
Fast and efficient. The only issue currently is that the support is only overseas support and not in South Africa, which causes delays in resolution for some cases. Escalating issues is quite simple and the opening of new cases from the dashboard is easy. I have never had a support issue that could not be resolved.
Reon Smith | TrustRadius Reviewer

SD-WAN Concierge

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Meraki SD-WAN

Cisco Meraki SD-WAN is a way better option due to the fact that there is only one point of management and the way how you can integrate the entire network. A very important focus point is the security of the network from the beginning to the end. The visibility of the traffic and the way you can trace any failure and report it
ILEANA COLMENTER | TrustRadius Reviewer

SD-WAN Concierge

No answers on this topic

Scalability

Cisco Meraki SD-WAN

Cisco Meraki SD-WAN 9.7
Based on 10 answers
Because [Cisco] Meraki SD-WAN has fulfilled the required functionality with the easy deployment of the configuration of new sites and growth, in addition to one of the integrations that Meraki has in general as a platform and the centralized management of everything through a single Dashboard. [...] The best thing is that [Cisco] Meraki SD-WAN is included from the enterprise licensing of the MX.
Ruben Lara | TrustRadius Reviewer

SD-WAN Concierge

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki SD-WAN

  • All positive impacts. Easy to deploy, easy to manage. Z3 defects are rare.
  • ROI in 18 months.
  • All our hubs use Z3 embedded Wi-Fi.
Patrice Tanguay | TrustRadius Reviewer

SD-WAN Concierge

  • One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
  • We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.
Anonymous | TrustRadius Reviewer

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