Cisco Meraki SD-WAN vs. SD-WAN Concierge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki SD-WAN
Score 8.8 out of 10
N/A
Cisco Meraki SD-WAN is a software-defined WAN offering transport independence, application optimization, intelligent path control, and secure connectivity.N/A
SD-WAN Concierge
Score 1.0 out of 10
N/A
Windstream offers SD-WAN Concierge, a software-defined WAN solution which includes security policy, proactive monitoring and optimization, centralized management of routing policy, and other application and access management and optimization features.N/A
Pricing
Cisco Meraki SD-WANSD-WAN Concierge
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Meraki SD-WANSD-WAN Concierge
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Meraki SD-WANSD-WAN Concierge
Top Pros
Top Cons

No answers on this topic

Best Alternatives
Cisco Meraki SD-WANSD-WAN Concierge
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Cisco Routers
Cisco Routers
Score 8.4 out of 10
Cisco Routers
Cisco Routers
Score 8.4 out of 10
Enterprises
Cisco Routers
Cisco Routers
Score 8.4 out of 10
Cisco Routers
Cisco Routers
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Meraki SD-WANSD-WAN Concierge
Likelihood to Recommend
8.9
(43 ratings)
1.0
(1 ratings)
Support Rating
8.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.2
(41 ratings)
-
(0 ratings)
User Testimonials
Cisco Meraki SD-WANSD-WAN Concierge
Likelihood to Recommend
Cisco
At our level, we had to optimize our 3 internet links (MPLS and LTE) with applications like O365, SAP, Microsoft CRM Dynamics and our collaborative work tools like Teams. We also had to ensure that both client workstations and servers could communicate with minimal latency with our Microsoft Intune infrastructure.
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Windstream
The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.
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Pros
Cisco
  • Meraki has been beautifully done for people who are actually very lean on the IT infrastructure as in resources wise. So Meraki is a very good solution to give them the simplicity on a single glass plan where they can actually have visibility over all their networks on a single glass plane by a click of button, they could actually see what's happening. They could actually do troubleshooting on the fly, including packet capture, which is such a smooth feature. Usually myself including I've been have an engineering background, all my ears packet capture, I've never seen that smooth and easy to operate that you can actually have a high level understanding or deep level depending on how much you want to go in with the click of a button. That's so beautiful. I mean everything for me Meraki is point of kind of a go ahead for everyone.
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Windstream
  • Failover is easy, no single point of failure, provided you have the bandwidth.
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Cons
Cisco
  • The platform itself is very feature-rich. One of the difficulties we find is that to do things, for example, in terms of monitoring and obtaining data, it's not consistent. There are multiple interfaces to get them, but you can't get the same data through all interfaces. So you end up having to try to find either the least common denominator or we have to build our own code that then mines through all the interfaces and that becomes very problematic.
  • The other problem we've found is that there are issues where the same amount of expected software quality isn't really there in all releases. Cisco breaks things out by like shorter or long-lived release trains. And the long-lived release trains tend to have good quality by the time you get to the second or third release within it. But then those are skips. There are like 12, 18 months skips in between those. So if you start releasing features on versions in between there practically to be safe, you have to wait until you know much later. So to be able to see new future capabilities as they come out and deploy those readily needs to improve, it needs to be much faster.
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Windstream
  • While the product may work decently once implemented, Windstream is a constant roadblock.
  • Trouble issues need to be escalated before people will bother to work on them.
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Support Rating
Cisco
Fast and efficient. The only issue currently is that the support is only overseas support and not in South Africa, which causes delays in resolution for some cases. Escalating issues is quite simple and the opening of new cases from the dashboard is easy. I have never had a support issue that could not be resolved.
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Windstream
No answers on this topic
Alternatives Considered
Cisco
The Sonic wall and Cisco ASA required a lot of trial and error to get up and running. Rules and configurations were difficult to setup and were not intuative. Meraki is very ituative.
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Windstream
No answers on this topic
Scalability
Cisco
Once your template is set up Meraki is easy to scale. Even creating the template is easy and I was able to learn enough in 4 hours to build, test, and deploy templates for our locations. Best part is you can stage your deployment by adding a unit to a template even before taking it out of the box.
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Windstream
No answers on this topic
Return on Investment
Cisco
  • It was mostly around logs. I mean I understand because the aim is to provide the simplified solution to the people as an end user, be it an IT manager or the oil team. So I understand where you don't have lots of tools assigned where you can actually take help from the track. But in terms of having that logging information, I think that's where it's been a bit of a kind of journey where struggling, we have been struggling there.
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Windstream
  • One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
  • We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.
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