Cisco Meraki SD-WAN vs. SD-WAN Concierge

I believe it is well suited for "pop-up" offices of a small number of people. 5 to 10 is ideal. It can be setup with a minimum of involvement from the IT infrastructure group. It is a very simple way to connect a remote site securely and quickly with the confidence that the connection will be stable. I believe it is less suited for a large organization requiring complex routing and routing protocols. It only works with Meraki endpoints and so there must be Meraki firewalls at both ends. It cannot be used with IPSEC tunnels

Incentivized

The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.

• I really like the firewalls and the access points, like the wireless ones. From a wireless access point perspective, we recently moved to the new MR57s, multi-gig bandwidth as well as Wi-Fi 6, which helps users connect wirelessly regardless of where they sit in the office. The experience they get doesn’t matter wherever they move—it’s fantastic. So we’ve moved from the previous iteration of Meraki Access Points to the new iteration, like two weeks ago, and we’ve seen a major shift in the user experience.

• Failover is easy, no single point of failure, provided you have the bandwidth.

• I personally think that this particular place is on the logging side. I have seen where the event log is that what they call in terms of capturing all the log events is the area which I personally feel can actually be improved. Even this could be similar, like how I said about packet capture where you could have a flexibility of having a high level information or deep level regardless you should have that kind of option where you could also see the logging site as granular as per the requirement. So that's the area which I think is a bit little behind compared to other vendors.

Incentivized

• While the product may work decently once implemented, Windstream is a constant roadblock.
• Trouble issues need to be escalated before people will bother to work on them.

Because so far the solution showed great stability during the time, easy to use and deploy. There is still room for improvements like adding a smarter way to manage the policies to apply to the tunneled traffic, today the way to configure and manage them is quite old style, It would be better an "object" oriented way to create them.

Incentivized

Its usable very well

Incentivized

Fast and efficient. The only issue currently is that the support is only overseas support and not in South Africa, which causes delays in resolution for some cases. Escalating issues is quite simple and the opening of new cases from the dashboard is easy. I have never had a support issue that could not be resolved.

Incentivized

We did a very stringent valuation a few years ago. And we evaluated probably about a dozen suppliers on paper that we evaluate just by capabilities. And, we of some other business criteria, and we whittled that down to a list of five. And out of those five, we brought four of those into our lab environment where we ran approximately 350 different test cases on, we really beat on it pretty heavily. And some of those other suppliers would've been companies like Fortinet Versa Networks Silver Peak, which is now owned by Hewlett Packard.

Incentivized

With the implementation of Cisco Meraki SD-WAN on our new site, this has enabled us to optimize the bandwidth of our 3 links. Thanks to this, updates pushed by Microsoft Intune, such as Microsoft CRM operations, are running smoothly. The same applies to SAP and our Teams meetings. And I almost forgot our Cisco telephone system.

Incentivized

• Cisco Meraki SD-WAN gave us a new perspective on SDN, ZTP and other automation tools we didn't have before
• The sizing of Meraki MX series cannot compete very large and robust networks, only if we use virtual appliances. In this case, I would recommend on other vendors like Fortinet

Incentivized

• One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
• We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.