What users are saying about
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Top Rated
229 Ratings
10 Ratings

Cisco Secure Access by Duo

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Top Rated
229 Ratings
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Score 9 out of 100
10 Ratings
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Score 7.5 out of 100

Attribute Ratings

  • Cisco Secure Access by Duo is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.1

Cisco Secure Access by Duo

91%
116 Ratings
7.2

Forcepoint CASB

72%
3 Ratings

Likelihood to Renew

8.3

Cisco Secure Access by Duo

83%
8 Ratings

Forcepoint CASB

N/A
0 Ratings

Usability

9.1

Cisco Secure Access by Duo

91%
78 Ratings
7.0

Forcepoint CASB

70%
1 Rating

Availability

9.5

Cisco Secure Access by Duo

95%
7 Ratings

Forcepoint CASB

N/A
0 Ratings

Support Rating

9.0

Cisco Secure Access by Duo

90%
111 Ratings
6.0

Forcepoint CASB

60%
1 Rating

Implementation Rating

9.0

Cisco Secure Access by Duo

90%
8 Ratings

Forcepoint CASB

N/A
0 Ratings

Ease of integration

9.2

Cisco Secure Access by Duo

92%
7 Ratings

Forcepoint CASB

N/A
0 Ratings

Likelihood to Recommend

Cisco

Any business seeking to secure access to their corporate resources by adding that additional authentication layer. It's essential now - phishing scams are rampant and are generally unstoppable. Remote work is the norm and, whether it's hybrid or fully remote, it needs to be controlled. Cisco Secure Access by Duo is a simple, lightweight, and highly effective method of achieving what is quickly becoming "table-stakes" in the cyber security realm.
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Forcepoint

It is appropriate for medium to large-scale enterprises, especially the ones that have remote employees. The live-monitoring feature is extremely useful in this case. However, the implementation and initial processing are headache-inducing so you definitely need a dedicated IT team. Be warned though, that not only is their interface quite complex, their customer service is also extremely unhelpful so you won't be able to implement this or tackle any issues without a skilled team. But if that isn't an issue, this is definitely worth a try!
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Pros

Cisco

  • It integrates very well with multiple products such as M365 and VMware
  • It allows for multiple security options including hardware tokens and a phone app
  • If users are locked out for whatever reason, it's easy to get them up and running again with the Duo admin dashboard
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Forcepoint

  • Integration with Forcepoint DLP.
  • Excellent in monitoring shadow IT.
  • Cloud Monitoring can be conducted.
  • UEBA is excellent.
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Cons

Cisco

  • If you need to integrate some legacy applications to Cisco Secure Access by Duo, it's not easy.
  • If you want to have more detailed information and reports, you need to pay more for the licensing. The basic option is not enough.
  • A constraint could be that each employee has to install it on their personal smartphone, which some don't like. But, there is an alternative using SMS, although sometimes it takes too long to receive the message.
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Forcepoint

  • Better reports
  • Better technical support
  • Better integration with other solutions as proxy and onpremise DLP
  • Did I say better support?
Read full review

Pricing Details

Cisco Secure Access by Duo

Starting Price

$3 Per User Per Month

Editions & Modules

Cisco Secure Access by Duo editions and modules pricing
EditionModules
MFA$3.001
Access$6.002
Beyond$9.003

Footnotes

  1. Per User Per Month
  2. Per User Per Month
  3. Per User Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

Forcepoint CASB

Starting Price

Editions & Modules

Forcepoint CASB editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Cisco

    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Read full review

    Forcepoint

    No answers on this topic

    Usability

    Cisco

    I believe this is one of the most popular methods of authentication and it works for us. I haven’t had any issues since I set up my account and I have been able to use it even abroad during business trips. Overall a great experience and I would recommend it to someone looking to protect clients' sensitive data
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    Forcepoint

    The platform is really good but needs a lot of customization and effort. Need to build an AI platform that will help in customizations.
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    Reliability and Availability

    Cisco

    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
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    Forcepoint

    No answers on this topic

    Support Rating

    Cisco

    Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.
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    Forcepoint

    The expertise is highly lacking in the implementation side.
    Read full review

    Implementation Rating

    Cisco

    Implementation of Cisco Secure Access by Duo was easy and intuitive. Integration of third party applications via API interface was painless. ON the few occasions that I needed to work with support to troubleshoot an issue, I have been satisfied with the level of support that was provided. All in all, the implementation process was better than many other products.
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    Forcepoint

    No answers on this topic

    Alternatives Considered

    Cisco

    I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
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    Forcepoint

    The interface of both the softwares is complex, but Forcepoint is certainly more complicated. But once you get past that, it is quite smooth and offers a lot of amazing features. It is one of the best options for remote security, although I would love to see more features - like encryption. The one place where it truly lacks is customer service, and since it has such an intricate implementation procedure, this one carries a lot of weight and needs to be improved to make this software even more accessible.
    Read full review

    Return on Investment

    Cisco

    • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
    • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
    • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
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    Forcepoint

    • We are working on strategies to understand what to do with the information that CASB gave to us, it would be good if Forcepoint gives us a few key points but they haven't.
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