What users are saying about
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47 Ratings
46 Ratings

Cisco Secure Email

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47 Ratings
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Score 8.7 out of 100
46 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Secure Email Gateway

    8.3

    Cisco Secure Email

    83%

    Darktrace

    Feature Set Not Supported
    N/A
    Cisco Secure Email ranks higher in 7/7 features

    Anti-malware

    8.3
    83%
    18 Ratings
    N/A
    0 Ratings

    Cusomizability

    8.3
    83%
    18 Ratings
    N/A
    0 Ratings

    Data Loss Protection

    8.5
    85%
    16 Ratings
    N/A
    0 Ratings

    Threat Detection

    8.5
    85%
    18 Ratings
    N/A
    0 Ratings

    Sandboxing

    8.3
    83%
    17 Ratings
    N/A
    0 Ratings

    End-to-End Encryption

    8.3
    83%
    17 Ratings
    N/A
    0 Ratings

    Management Tools

    8.2
    82%
    18 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Cisco Secure Email is rated higher in 1 area: Likelihood to Recommend
    • Darktrace is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.7

    Cisco Secure Email

    87%
    18 Ratings
    7.2

    Darktrace

    72%
    8 Ratings

    Likelihood to Renew

    9.8

    Cisco Secure Email

    98%
    2 Ratings

    Darktrace

    N/A
    0 Ratings

    Usability

    8.7

    Cisco Secure Email

    87%
    4 Ratings

    Darktrace

    N/A
    0 Ratings

    Availability

    9.0

    Cisco Secure Email

    90%
    1 Rating

    Darktrace

    N/A
    0 Ratings

    Performance

    7.3

    Cisco Secure Email

    73%
    1 Rating

    Darktrace

    N/A
    0 Ratings

    Support Rating

    8.4

    Cisco Secure Email

    84%
    6 Ratings
    9.4

    Darktrace

    94%
    4 Ratings

    Implementation Rating

    9.0

    Cisco Secure Email

    90%
    1 Rating

    Darktrace

    N/A
    0 Ratings

    Configurability

    9.0

    Cisco Secure Email

    90%
    2 Ratings

    Darktrace

    N/A
    0 Ratings

    Ease of integration

    10.0

    Cisco Secure Email

    100%
    2 Ratings

    Darktrace

    N/A
    0 Ratings

    Product Scalability

    9.1

    Cisco Secure Email

    91%
    1 Rating

    Darktrace

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco

    I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
    Read full review

    Darktrace

    I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
    Read full review

    Pros

    Cisco

    • Makes detecting/blocking email threats easy .
    • It's an affordable solution .
    • Encryption and decryption is easy.
    • It's great when it comes to phishing protection.
    Read full review

    Darktrace

    • Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
    • There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
    Read full review

    Cons

    Cisco

    • The tool is extremely detailed, which is advantageous, but it can be extremely confusing for new employees.
    • "Wow, I can't handle this," I'm told, and I have to admit, "not yet, it works great after a while."
    • The tool is so comprehensive that it can be customized to meet individual needs.
    Read full review

    Darktrace

    • Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
    • Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
    • Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
    Read full review

    Pricing Details

    Cisco Secure Email

    Starting Price

    Editions & Modules

    Cisco Secure Email editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Darktrace

      Starting Price

      Editions & Modules

      Darktrace editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Cisco

        Haven't found an alternative product with the same features or quality, I have been renewing Cisco Secure Email for over 8 years and i am overly satisfied with what is offered. I will definitely recommended it to my peers.
        Read full review

        Darktrace

        No answers on this topic

        Usability

        Cisco

        Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
        Read full review

        Darktrace

        No answers on this topic

        Reliability and Availability

        Cisco

        I never had any outages for the past 8 years of using Cisco Secure Email, the system is always available, hardware configuration are designed for higher loads.
        Read full review

        Darktrace

        No answers on this topic

        Support Rating

        Cisco

        Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems
        Read full review

        Darktrace

        Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
        Read full review

        Implementation Rating

        Cisco

        Implementation is straight forward and easy, advanced settings are super helpful especially scripting and custom filters, reporting is one of the coolest features to trace every step of sent/received emails. integration with internal email systems have never been easier, we are running Microsoft Exchange servers behind Cisco Secure Email with no problems.
        Read full review

        Darktrace

        No answers on this topic

        Alternatives Considered

        Cisco

        The security teams also evaluated similar offerings but went with Cisco Secure Email since this comes from a big name and they wanted to ensure complete compliance and protection assurance. The primary reasons for selecting Cisco Secure Email were integration with office 365, hybrid deployment availability, and greater customization options available.
        Read full review

        Darktrace

        The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
        Read full review

        Return on Investment

        Cisco

        • Although Microsoft offers security controls with Office 365, security with Cisco Secure Email for our business email and protection against some advanced malware has more robust security features, such as automatic mailbox remediation and email intelligence top threats.
        • I currently have security and advanced malware protection to Office 365.
        • Lately, Cisco Secure Email had an update which added two new features that allows us to prevent phishing emails and protects the company's domain.
        Read full review

        Darktrace

        • Darktrace is covering some lack of security issues.
        • Darktrace helps the company to follow some compliance obligations.
        • Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
        Read full review

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