9 Ratings
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Score 8.5 out of 100
1 Rating
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Score 1 out of 100

Attribute Ratings

  • Cisco Secure Malware Analytics (Threat Grid) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.4

Cisco Secure Malware Analytics (Threat Grid)

84%
2 Ratings
1.0

OpenText EnCase Endpoint Security

10%
1 Rating

Likelihood to Renew

8.0

Cisco Secure Malware Analytics (Threat Grid)

80%
1 Rating

OpenText EnCase Endpoint Security

N/A
0 Ratings

Availability

10.0

Cisco Secure Malware Analytics (Threat Grid)

100%
1 Rating

OpenText EnCase Endpoint Security

N/A
0 Ratings

Support Rating

Cisco Secure Malware Analytics (Threat Grid)

N/A
0 Ratings
1.0

OpenText EnCase Endpoint Security

10%
2 Ratings

Implementation Rating

7.0

Cisco Secure Malware Analytics (Threat Grid)

70%
1 Rating

OpenText EnCase Endpoint Security

N/A
0 Ratings

Ease of integration

6.0

Cisco Secure Malware Analytics (Threat Grid)

60%
1 Rating

OpenText EnCase Endpoint Security

N/A
0 Ratings

Likelihood to Recommend

Cisco

Threat Grid is best suited to integration along side other Cisco products. On its own, its neat, but with VirusTotal and other free malware submission sites, it may seem not worth the price. However, integrated into Cisco's AMP product, it provides a continuous investigation of sties and files. If AMP has an alert, you can hop over to ThreatGrid to see what it found out.
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OpenText

It is more suited to environments that have a large internal user base since there will be more incidents that require forensic analysis. It will be less suited for environments that have a small internal user base due to the fact that there would be fewer incidents that require forensic analysis, but it really depends on the industry that a small internal user base is a part of.
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Pros

Cisco

  • Deep malware analysis
  • You will get transparent integration
  • Faster investigation and response
  • Always prioritizes threats
  • Scalable visibility and security analytics
  • Extend your visibility
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OpenText

  • Functionality meets minimal requirements, since it performs forensic investigations as advertised.
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Cons

Cisco

  • The VMs are very sluggish (probably unavoidable at this scale)
  • Sometimes it seems unclear how Threat Grid is evaluating a site
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OpenText

  • Their UI definitely needs to be more user-friendly, right now it is very cumbersome to run and view investigations.
  • Authentication mechanism should be a simple username/password, not certificate-based which is difficult to manage.
  • Needs better support documentation for the product, it is difficult to find solutions to issues that we run into.
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Pricing Details

Cisco Secure Malware Analytics (Threat Grid)

Starting Price

Editions & Modules

Cisco Secure Malware Analytics (Threat Grid) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    OpenText EnCase Endpoint Security

    Starting Price

    Editions & Modules

    OpenText EnCase Endpoint Security editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cisco

      We lean heavily on the Cisco security stack currently and really find value in Threat Grid. However, we are investigating level 5 licensing with Microsoft, so there is small chance we may lift our security stack elsewhere. However, I am unaware of an equivalent at Microsoft. It would be hard to do without Threat Grid, so without an equivalent we would continue with it and AMP.
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      OpenText

      No answers on this topic

      Reliability and Availability

      Cisco

      We have seen no availability issues with Threat Grid. It has always been online in whenever I have needed it. I use it many times throughout the week at variable times. I have seen no outage and no slowdowns in performance. I have have used it considerably for the last 1.5 years.
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      OpenText

      No answers on this topic

      Support Rating

      Cisco

      No answers on this topic

      OpenText

      Because support is non-existent whenever you have a functionality issue using the product. Also since the UI is so cumbersome to use we could use as much support as possible. Whenever we ask for support we are told to take the training which costs us more money. I believe that support should be easily accessible and affordable for the client
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      Implementation Rating

      Cisco

      Overall it is good, but I believe our implementation needs some tuning. Currently, it is integrated with Cisco Secure Endpoint (AMP). It is able to pull data from there and AMP can upload files directly to it. I would like to improve our range of scenarios and playbooks that Threat Grid uses. Currently, I can only select one type of VM profile in my AMP settings. It would be great if a group of plays could be run on an individual file. I would also like an integration with Umbrella and our Cisco Firepowers to further leverage automation
      Read full review

      OpenText

      No answers on this topic

      Alternatives Considered

      Cisco

      We have never used any other products besides this
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      OpenText

      The other forensic tool that is a direct competitor to EnCase and wasn't listed above is the Forensic Toolkit or FTK. I believe that FTK is a better tool overall simply because it is easier to manage and use when it comes to investigations. Unfortunately, I wasn't part of the decision process and EnCase was the tool selected, otherwise, I would have recommended FTK.
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      Return on Investment

      Cisco

      • Provides more security for malware
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      OpenText

      • One negative impact would be that since the UI is cumbersome to use we would need to spend more money on training which is not always feasible.
      • Another negative impact would be that since there is not much support available this slows down investigations due to finding out how to troubleshoot and fix functionality issues.
      • One positive impact would be that since it meets minimal requirements when it comes to forensic analysis it gives us visibility on any malicious activity occurring on a user's endpoint.
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