26 Ratings
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Score 8.1 out of 100
15 Ratings
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Score 9.5 out of 100

Feature Set Ratings

    Endpoint Security

    Cisco Secure Web Appliance

    Feature Set Not Supported
    N/A
    9.3

    Trend Micro Smart Protection Suite, with XGen

    93%
    Trend Micro Smart Protection Suite, with XGen ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    9.5
    95%
    7 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    9.4
    94%
    8 Ratings

    Centralized Management

    N/A
    0 Ratings
    9.6
    96%
    9 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    8.2
    82%
    7 Ratings

    Infection Remediation

    N/A
    0 Ratings
    9.4
    94%
    8 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    9.5
    95%
    9 Ratings

    Malware Detection

    N/A
    0 Ratings
    9.5
    95%
    9 Ratings

    Attribute Ratings

    • Trend Micro Smart Protection Suite, with XGen is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    6.2

    Cisco Secure Web Appliance

    62%
    8 Ratings
    9.5

    Trend Micro Smart Protection Suite, with XGen

    95%
    9 Ratings

    Usability

    9.0

    Cisco Secure Web Appliance

    90%
    1 Rating

    Trend Micro Smart Protection Suite, with XGen

    N/A
    0 Ratings

    Support Rating

    6.4

    Cisco Secure Web Appliance

    64%
    4 Ratings
    8.2

    Trend Micro Smart Protection Suite, with XGen

    82%
    10 Ratings

    Likelihood to Recommend

    Cisco Secure Web Appliance

    We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
    Eduardo Viero | TrustRadius Reviewer

    Trend Micro Smart Protection Suite, with XGen

    The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
    Franklin Lara | TrustRadius Reviewer

    Pros

    Cisco Secure Web Appliance

    • SMA gave us central control over multiple servers, simplifying management.
    • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
    • Convenient licensing for virtualized environments that allows easy scaling.
    Anonymous | TrustRadius Reviewer

    Trend Micro Smart Protection Suite, with XGen

    • Real time threat intelligence using updates from global threat intelligence network.
    • Advanced built-in threat detection and response capabilities.
    • Ability to detect advanced malware, behavior and communications.
    • Flexibility to deploy with on-premise or cloud or hybrid.
    • Single management console to manage all layers of security.
    Ravinder Beniwal | TrustRadius Reviewer

    Cons

    Cisco Secure Web Appliance

    • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
    • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
    Kuntal Das | TrustRadius Reviewer

    Trend Micro Smart Protection Suite, with XGen

    • Documentation is something that can be improved here.
    • Licensing is overly complex and needs to be improved for different features/variations.
    • Install is difficult.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Secure Web Appliance

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Trend Micro Smart Protection Suite, with XGen

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Cisco Secure Web Appliance

    Cisco Secure Web Appliance 9.0
    Based on 1 answer
    Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
    Eduardo Viero | TrustRadius Reviewer

    Trend Micro Smart Protection Suite, with XGen

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Cisco Secure Web Appliance

    Cisco Secure Web Appliance 6.4
    Based on 4 answers
    Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
    Kuntal Das | TrustRadius Reviewer

    Trend Micro Smart Protection Suite, with XGen

    Trend Micro Smart Protection Suite, with XGen 8.2
    Based on 10 answers
    I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
    Melissa Cartee | TrustRadius Reviewer

    Alternatives Considered

    Cisco Secure Web Appliance

    At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
    Anonymous | TrustRadius Reviewer

    Trend Micro Smart Protection Suite, with XGen

    Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cisco Secure Web Appliance

    • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
    • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
    • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
    Valeryi Mezentsev | TrustRadius Reviewer

    Trend Micro Smart Protection Suite, with XGen

    • We have stopped multiple infections of ransomware from spreading.
    • Lost some productivity when database crashed
    • Updates tend to slow system down
    Anonymous | TrustRadius Reviewer

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