What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Cisco Webex Desk Pro

It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.
Aisha Agivetova | TrustRadius Reviewer

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Webex Desk Pro
FreeConferenceCall.com
8.9
Hosted PBX
Cisco Webex Desk Pro
FreeConferenceCall.com
9.7
Multi-level Interactive Voice Response (IVR)
Cisco Webex Desk Pro
FreeConferenceCall.com
10.0
User templates
Cisco Webex Desk Pro
FreeConferenceCall.com
7.5
Call reports
Cisco Webex Desk Pro
FreeConferenceCall.com
8.6

Call Management

Cisco Webex Desk Pro
FreeConferenceCall.com
8.3
Answering rules
Cisco Webex Desk Pro
FreeConferenceCall.com
8.0
Call recording
Cisco Webex Desk Pro
FreeConferenceCall.com
9.5
Call park
Cisco Webex Desk Pro
FreeConferenceCall.com
8.0
Call screening
Cisco Webex Desk Pro
FreeConferenceCall.com
8.0
Message alerts
Cisco Webex Desk Pro
FreeConferenceCall.com
8.2

VoIP system collaboration

Cisco Webex Desk Pro
FreeConferenceCall.com
8.8
Video conferencing
Cisco Webex Desk Pro
FreeConferenceCall.com
8.6
Audio conferencing
Cisco Webex Desk Pro
FreeConferenceCall.com
9.5
Video screen sharing
Cisco Webex Desk Pro
FreeConferenceCall.com
8.6
Instant messaging
Cisco Webex Desk Pro
FreeConferenceCall.com
8.5

Mobile apps

Cisco Webex Desk Pro
FreeConferenceCall.com
10.0
Mobile app for iOS
Cisco Webex Desk Pro
FreeConferenceCall.com
10.0
Mobile app for Android
Cisco Webex Desk Pro
FreeConferenceCall.com
10.0

Pros

Cisco Webex Desk Pro

  • Video Conferencing Unit
  • Desktop Monitor with touchscreen
  • Whiteboard sharing
Lane Irvine | TrustRadius Reviewer

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

Cons

Cisco Webex Desk Pro

  • I have mine on my wifi every once in awhile I need to reboot it
  • Make it easier to join Webex invites
Jim Martella | TrustRadius Reviewer

FreeConferenceCall.com

  • We migrated to a paid Zoom account which has more features.
  • The name was a concern for business use.
  • Basic reporting was fine.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Usability

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Support Rating

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

Implementation Rating

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Desk Pro

  • High quality screen.
  • Build in microphone, camera and whiteboard.
  • Competitive price.
Aisha Agivetova | TrustRadius Reviewer

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

Return on Investment

Cisco Webex Desk Pro

  • Reduced cost of travel with high end video option available.
  • Expensive as a single user desktop solution.
Lane Irvine | TrustRadius Reviewer

FreeConferenceCall.com

  • Saved time on having to meet sales reps in person.
  • Goal setting and objectives are much clearer when being able to talk with someone when seeing them. Not having to correct mistakes or clarify things later on because things "weren't clear" isn't much of an issue when a video conference is used.
  • Being able to utilize a free option is the ultimate ROI - it costs nothing!
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Desk Pro
8.5
FreeConferenceCall.com
9.0

Likelihood to Renew

Cisco Webex Desk Pro
FreeConferenceCall.com
10.0

Usability

Cisco Webex Desk Pro
FreeConferenceCall.com
10.0

Support Rating

Cisco Webex Desk Pro
9.1
FreeConferenceCall.com
9.5

Implementation Rating

Cisco Webex Desk Pro
FreeConferenceCall.com
10.0

Add comparison