What users are saying about
15 Ratings
10 Ratings
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Score 8.3 out of 100
15 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Cisco Webex Desk Pro

It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.
Aisha Agivetova | TrustRadius Reviewer

Vidyo

I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast.Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
John Pavarini | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Desk Pro
Vidyo
8.8
High quality audio
Cisco Webex Desk Pro
Vidyo
8.9
High quality video
Cisco Webex Desk Pro
Vidyo
9.3
Low bandwidth requirements
Cisco Webex Desk Pro
Vidyo
8.0
Mobile support
Cisco Webex Desk Pro
Vidyo
8.9

Screen Sharing

Cisco Webex Desk Pro
Vidyo
6.7
Desktop sharing
Cisco Webex Desk Pro
Vidyo
6.9
Whiteboards
Cisco Webex Desk Pro
Vidyo
6.5

Online Meetings / Events

Cisco Webex Desk Pro
Vidyo
6.6
Calendar integration
Cisco Webex Desk Pro
Vidyo
7.4
Meeting initiation
Cisco Webex Desk Pro
Vidyo
7.4
Integrates with social media
Cisco Webex Desk Pro
Vidyo
5.0
Record meetings / events
Cisco Webex Desk Pro
Vidyo
5.0
Slideshows
Cisco Webex Desk Pro
Vidyo
8.0

Online Events Collaboration

Cisco Webex Desk Pro
Vidyo
6.2
Live chat
Cisco Webex Desk Pro
Vidyo
7.6
Audience polling
Cisco Webex Desk Pro
Vidyo
5.1
Q&A
Cisco Webex Desk Pro
Vidyo
6.1

Online Events Security

Cisco Webex Desk Pro
Vidyo
8.0
User authentication
Cisco Webex Desk Pro
Vidyo
8.5
Participant roles & permissions
Cisco Webex Desk Pro
Vidyo
8.5
Confidential attendee list
Cisco Webex Desk Pro
Vidyo
7.0

Pros

Cisco Webex Desk Pro

  • Video Conferencing Unit
  • Desktop Monitor with touchscreen
  • Whiteboard sharing
Lane Irvine | TrustRadius Reviewer

Vidyo

  • I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
  • To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
  • I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
Zee Gimon | TrustRadius Reviewer

Cons

Cisco Webex Desk Pro

  • I have mine on my wifi every once in awhile I need to reboot it
  • Make it easier to join Webex invites
Jim Martella | TrustRadius Reviewer

Vidyo

  • The design and the branding give little to be desired
  • Customer support is below average
  • The API must be rewritten and add more functions that are commonly requested.
  • Project codes are not well maintained and hard to find.
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

Vidyo

Vidyo 8.0
Based on 1 answer
Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

Vidyo

Vidyo 8.0
Based on 3 answers
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
John Pavarini | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Desk Pro

  • High quality screen.
  • Build in microphone, camera and whiteboard.
  • Competitive price.
Aisha Agivetova | TrustRadius Reviewer

Vidyo

Vidyo gives all of the competitors a run for their money. Since it works seamlessly, is easy to use, and has a clean UI. Screenshare could benefit from some work, like the ability to share multiple screens from different users at the same time. The search function could be improved, but overall, it's a great software.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Desk Pro

  • Reduced cost of travel with high end video option available.
  • Expensive as a single user desktop solution.
Lane Irvine | TrustRadius Reviewer

Vidyo

  • It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
Zee Gimon | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vidyo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Desk Pro
8.5
Vidyo
8.4

Usability

Cisco Webex Desk Pro
Vidyo
8.0

Support Rating

Cisco Webex Desk Pro
9.1
Vidyo
8.0

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