What users are saying about
7 Ratings
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Score 8.9 out of 100
25 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Google Keep

As a Customer Experience Trainer, I recommend that all the new members utilize Google Keep for better organization. It also helps with productivity, as our team members are able to write common responses that they may use for common situations. This allows them to easily copy and paste it into their email or live response instead of typing the same response over and over again. Though this tool is great for collaboration, I wouldn't recommend using it for larger projects. In that case, I would recommend Google Docs.
Rachel Blankenship | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Google Keep
7.7
Chat
Cisco Webex Social (Discontinued)
10.0
Google Keep
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Google Keep
Notifications
Cisco Webex Social (Discontinued)
Google Keep
7.5
Discussions
Cisco Webex Social (Discontinued)
Google Keep
8.4
Internal knowledgebase
Cisco Webex Social (Discontinued)
Google Keep
5.8
Integrates with Gmail and Google Hangouts
Cisco Webex Social (Discontinued)
Google Keep
8.9

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Google Keep
6.8
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Google Keep
8.7
Access control
Cisco Webex Social (Discontinued)
10.0
Google Keep
7.3
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Google Keep
2.8
Versioning
Cisco Webex Social (Discontinued)
Google Keep
1.0
Audio files
Cisco Webex Social (Discontinued)
Google Keep
8.5
Integrates with Google Drive
Cisco Webex Social (Discontinued)
Google Keep
10.0
Device sync
Cisco Webex Social (Discontinued)
Google Keep
9.1

Project Management

Cisco Webex Social (Discontinued)
Google Keep
8.0
Task Management
Cisco Webex Social (Discontinued)
Google Keep
9.8
Scheduling
Cisco Webex Social (Discontinued)
Google Keep
5.0
Workflow Automation
Cisco Webex Social (Discontinued)
Google Keep
6.0
Mobile Access
Cisco Webex Social (Discontinued)
Google Keep
9.7
Search
Cisco Webex Social (Discontinued)
Google Keep
9.0
Visual planning tools
Cisco Webex Social (Discontinued)
Google Keep
8.5

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Google Keep

  • Easy to organize and color coordinate.
  • Allows for an associated image to be connected with the note.
  • Alarms set for reminders.
  • Ability to add others to the note to share and collaborate.
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Google Keep

  • The text box check list style notes only allow one indent and it would be useful to allow at least 1 more indent(2 total).
  • More robust font changes.
Michael Bufalini | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Google Keep

Google Keep 10.0
Based on 1 answer
It does everything I need it to do. It is easy to organize and categorize what I need and what I want to see.
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Google Keep

Google Keep 9.0
Based on 1 answer
Google Keep is very easy to use. Currently, the company I work for has employees from different age brackets, and this is one of the easiest apps on G-Suite to explain. Not a lot of people use it, but it is due to personal choice since a lot of people still prefer pen and paper to keep their notes.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Google Keep

Google Keep 6.3
Based on 18 answers
I never had to request support for Google Keep, all the information I needed is in the online help center. Never have a malfunction.
Vinicius Andrade | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Google Keep

Task apps built into iOS just don't compete. The only edge these have over Google Keep is Siri can schedule something for you. But the power and flexibility of Google Keep is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Google Keep

  • Google Keep is free, and for what I need it for I don't need to purchase another tool.
  • It's handy when it comes to taking quick notes, but so is a piece of paper. This tool won't magically improve your life.
Vinny Hebert | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Keep

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Google Keep
9.4

Likelihood to Renew

Cisco Webex Social (Discontinued)
Google Keep
10.0

Usability

Cisco Webex Social (Discontinued)
Google Keep
9.0

Support Rating

Cisco Webex Social (Discontinued)
Google Keep
6.3

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