123 Ratings
55 Ratings
123 Ratings
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Score 8 out of 100
55 Ratings
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Score 7.8 out of 100

Attribute Ratings

  • Citrix Gateway is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.4

Citrix ADC

84%
19 Ratings
8.6

Citrix Gateway

86%
16 Ratings

Usability

8.0

Citrix ADC

80%
1 Rating

Citrix Gateway

N/A
0 Ratings

Support Rating

7.7

Citrix ADC

77%
7 Ratings
8.0

Citrix Gateway

80%
3 Ratings

Likelihood to Recommend

Citrix ADC

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Anonymous | TrustRadius Reviewer

Citrix Gateway

The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.
SEGUNDO GONZALEZ GONZALEZ | TrustRadius Reviewer

Pros

Citrix ADC

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Jacob Corzine | TrustRadius Reviewer

Citrix Gateway

  • Very accessible to any app, and any devices using single URL.
  • Very helpful to all the people using Citrix Gateway to do their job.
  • Using Citrix Gateway agents are being productive and more successful in their roles as long as there's no issue or system down.
Mark Cedie Sagario | TrustRadius Reviewer

Cons

Citrix ADC

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
Josh Bugbee | TrustRadius Reviewer

Citrix Gateway

  • I suggest make it more faster because sometimes its lagging but not all the time.
  • When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
  • I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.
Anonymous | TrustRadius Reviewer

Pricing Details

Citrix ADC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Citrix Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$995 per month

Usability

Citrix ADC

Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
Anonymous | TrustRadius Reviewer

Citrix Gateway

No score
No answers yet
No answers on this topic

Support Rating

Citrix ADC

Citrix ADC 7.7
Based on 7 answers
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Anonymous | TrustRadius Reviewer

Citrix Gateway

Citrix Gateway 8.0
Based on 3 answers
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Citrix ADC

Our company uses both Citrix ADC and F5 BigIP. This is mostly due to team preference. F5 seems to require the use of separate types of devices to do multi-site load balancing while Citrix ADC functionality is the same software on all devices you implement.
Anonymous | TrustRadius Reviewer

Citrix Gateway

I have not used any products that are somewhat similar to what Citrix Gateway does. And I don't think my company does have another product like it. I have worked in 3 different lines of business for the past 3 years in the company but this is the only time I was required to use it.
Princess Valenzuela | TrustRadius Reviewer

Return on Investment

Citrix ADC

  • It has saved a tremendous amount of money and manpower by allowing for broad support without the need for a VPN.
  • The security functions within Netscaler enabled our business to pass additional IT-based audits.
  • Having a full Citrix stack from front to back makes our business look more professional both to our users and outsiders.
Anonymous | TrustRadius Reviewer

Citrix Gateway

  • we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
  • profile issues from Cisco were no longer a problem with Citrix.
  • the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.
David Reese | TrustRadius Reviewer

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