What users are saying about
106 Ratings
42 Ratings
106 Ratings
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Score 7.9 out of 100
42 Ratings
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Score 8 out of 100

Likelihood to Recommend

Citrix ADC

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Anonymous | TrustRadius Reviewer

Citrix Gateway

It is a solid workhorse of a VPN client, and because of what it can connect to, it has the ability to do great things. but with sharp tools, remember to watch your fingers, as, without a solid security plan, the Citrix NetScaler Access Gateway can be dangerous to the company. [this goes for all VPN clients].
David Reese | TrustRadius Reviewer

Pros

Citrix ADC

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Jacob Corzine | TrustRadius Reviewer

Citrix Gateway

  • Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
  • Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
  • In blending well with Citrix Xenapp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.
Jeffrey Rudacille | TrustRadius Reviewer

Cons

Citrix ADC

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
Josh Bugbee | TrustRadius Reviewer

Citrix Gateway

  • Cannot use Microsoft TEAMS through Citrix Gateway. This is used daily and is a big problem.
  • Cannot access software on computer in the office, outside of the office
  • Have to use other programs other than Citrix Gateway to access BNA Interactive Forms software and Microsoft TEAMS.
Anonymous | TrustRadius Reviewer

Usability

Citrix ADC

Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
Anonymous | TrustRadius Reviewer

Citrix Gateway

No score
No answers yet
No answers on this topic

Support Rating

Citrix ADC

Citrix ADC 7.8
Based on 7 answers
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Anonymous | TrustRadius Reviewer

Citrix Gateway

Citrix Gateway 8.0
Based on 3 answers
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Citrix ADC

I have only used NetScaler in the past which felt like a completely different application to what it is now. There used to be a substantial amount of lag and associated frustration when using it but now as Citrix it is superb, not perfect but for someone who knows what it once was, currently it's a delightful experience.
Anonymous | TrustRadius Reviewer

Citrix Gateway

The main benefit of Citrix above other access gateways (for example Remote Desktop Connection/LogMeIn) is that it is relatively intuitive and easy to use for both the Gateway host and anyone using the gateway to access data. It also provides more flexibility than most other products when it comes to configuring the security of the Gateway to reflect the varying protection levels needed by different organisations/for different data
Anonymous | TrustRadius Reviewer

Return on Investment

Citrix ADC

  • More sales referrals; clients impressed with the ease and flexibility of accessing apps have resulted in more clientele.
  • Less time spent on other more time-consuming and less flexible technologies, such as MS RD services.
  • Increasing our cloud services footprint has been achieved because of our use of Citrix technology.
Ian Hansen | TrustRadius Reviewer

Citrix Gateway

  • As an end user, I cannot speak to the ROI in a positive or negative light. My understanding would be that is a positive as we have been using it for several years.
Haley Lay | TrustRadius Reviewer

Pricing Details

Citrix ADC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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