What users are saying about
115 Ratings
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Top Rated
317 Ratings
115 Ratings
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Score 8.1 out of 100

The Okta Identity Cloud

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Top Rated
317 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Citrix ADC

Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

[The] Okta [Identity Cloud] is great when your business has grown to the size that you have multiple users accessing one centralized portal or platform that you want to keep protected. However, if you are just a smaller group, perhaps services like Last Pass would be better suited for below the same price point.
Zach Yokum | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Citrix ADC
The Okta Identity Cloud
8.7
ID-Management Access Control
Citrix ADC
The Okta Identity Cloud
8.8
ID Management Single-Sign On (SSO)
Citrix ADC
The Okta Identity Cloud
9.2
Multi-Factor Authentication
Citrix ADC
The Okta Identity Cloud
9.2
Password Management
Citrix ADC
The Okta Identity Cloud
8.5
Account Provisioning and De-provisioning
Citrix ADC
The Okta Identity Cloud
8.5
ID Management Workflow Automation
Citrix ADC
The Okta Identity Cloud
8.2
ID Risk Management
Citrix ADC
The Okta Identity Cloud
8.3

Pros

Citrix ADC

  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
Jacob Corzine | TrustRadius Reviewer

The Okta Identity Cloud

  • It is simple to use for logins, which helps get users up and running with the program.
  • It is secure, which helps us ensure that users can securely trust the program with their logins.
  • It is scalable across the organization, which helps us integrate Okta with multiple different applications.
Anonymous | TrustRadius Reviewer

Cons

Citrix ADC

  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
Josh Bugbee | TrustRadius Reviewer

The Okta Identity Cloud

  • Support, period. Support is the one area where Okta really needs to up their game. When I decide to open a support ticket it's because I've read the documentation and have hit a point where I'm stuck and when I receive a response referencing some documentation, it's infuriating. It's actually quite a bit beyond infuriating and I've brought it up with Okta support managers and even upgraded our support level, but I still feel as if Okta's default is to deflect and try to close tickets. It's easily among the worst support and Professional Services experiences I've ever encountered.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix ADC

No score
No answers yet
No answers on this topic

The Okta Identity Cloud

The Okta Identity Cloud 8.0
Based on 18 answers
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
Devin Garrett | TrustRadius Reviewer

Usability

Citrix ADC

Citrix ADC 8.0
Based on 1 answer
Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud 9.0
Based on 1 answer
Some of its features are great and some are slightly complex and not easy without vendor support.
Anonymous | TrustRadius Reviewer

Support Rating

Citrix ADC

Citrix ADC 7.7
Based on 7 answers
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

The Okta Identity Cloud 8.3
Based on 24 answers
We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Citrix ADC

I have only used NetScaler in the past which felt like a completely different application to what it is now. There used to be a substantial amount of lag and associated frustration when using it but now as Citrix it is superb, not perfect but for someone who knows what it once was, currently it's a delightful experience.
Anonymous | TrustRadius Reviewer

The Okta Identity Cloud

TransferWise has used Google Single Sign On service and Amazon IAM capabilities, and I have used Microsoft Single Sign On and User Authentication services before in previous companies - Okta is simple to use and easy to integrate with other providers, compared to the alternatives - since they are focused on this area, they can deliver better user experience than large companies that try to sell their software productivity tools as a bundle.
Daniel Anjos | TrustRadius Reviewer

Return on Investment

Citrix ADC

  • More sales referrals; clients impressed with the ease and flexibility of accessing apps have resulted in more clientele.
  • Less time spent on other more time-consuming and less flexible technologies, such as MS RD services.
  • Increasing our cloud services footprint has been achieved because of our use of Citrix technology.
Ian Hansen | TrustRadius Reviewer

The Okta Identity Cloud

  • The Okta Identity Cloud single sign-on managed to replace 2-3 different pieces of software we had been using to manage user-level access
  • Now that it's up and running it's super easy to deploy
  • With it's mobile app we also can now reach our entire employee base globally
Anonymous | TrustRadius Reviewer

Pricing Details

Citrix ADC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix ADC Editions & Modules

Additional Pricing Details

The Okta Identity Cloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

The Okta Identity Cloud Editions & Modules

Edition
Single Sign on$2.001
Single Sign on Adaptive$5.001
Multi Factor Authentication$3.001
Multi Factor Authentication Adaptive$6.001
  1. Per User Per Month
Additional Pricing Details
Browse products and price points that make the most sense for your organization on our website.

Rating Summary

Likelihood to Recommend

Citrix ADC
9.1
The Okta Identity Cloud
8.9

Likelihood to Renew

Citrix ADC
The Okta Identity Cloud
8.0

Usability

Citrix ADC
8.0
The Okta Identity Cloud
9.0

Reliability and Availability

Citrix ADC
The Okta Identity Cloud
8.6

Support Rating

Citrix ADC
7.7
The Okta Identity Cloud
8.3

Online Training

Citrix ADC
The Okta Identity Cloud
1.0

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