81 Ratings
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Score 8 out of 100
11 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops are well suited for remote access when paired with Citrix ADC as the gateway. It is great for when there are limited resources and applications and desktops need to be shared with many users. It is a very good VDI environment and works with VMware vCenter and ESXi very well. Without Citrix ADC it is very difficult to set up an ICA proxy for remote sessions. If you are planning on using Citrix Virtual Apps and Desktops for remote access you either need Citrix ADC or VPN to keep it secure.
Ivan Sytchev | TrustRadius Reviewer

RDCMan

Perfect for troubleshooting and solving a software issue without having to travel to the persons office. Especially with COVID now! Sometimes I require the user to be logged out to access their machine and it's not always the most ideal situation when they need a quick fix. It's a great tool in the tool box.
Chris Rader | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
7.5
Screen sharing
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
7.7
File transfer
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
8.1
Instant message
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
9.0
Secure remote access with Smart Card authentication
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
5.0
Access to sleeping/powered-off computers
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
7.0
Over-the-Internet remote session
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
6.7
Initiate remote control from mobile
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
7.0
Remote management of servers & workstations
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
8.6
Remote Active Directory® management
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
8.0
Centralized management dashboard
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
8.0
Session record
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
7.0
Annotations
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
8.0
Monitoring and Alerts
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
7.0
Multi-platform remote control
Citrix Virtual Apps and Desktops (formerly XenDesktop)
RDCMan
8.0

Pros

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • All Management resources can now be installed on a single server. Reducing the overhead required to maintain a citrix environment.
  • Granularity of the Delivery groups allow you to define allowing a remote user to connect to a random XenDesktop VM or individually assigning VMs to users.
  • HDX RealTime Optimization Pack has stabilized some of the issues of utilizing all of the features of Skype for Business in a ZenDesktop VM.
Anonymous | TrustRadius Reviewer

RDCMan

  • One thing it does well is being able to deploy it quickly and easily. It takes very little space to install the actual program and also installs quickly. Once installed, it is relatively to start creating groups and adding servers/machines, without users needing to be trained in how to do this, or consulting the documentation.
  • Another thing it does well is having an easy to use layout within the Microsoft Remote Connection Manager (RDCMan) window. There is a tree directory structure, showing groups, and corresponding servers/machines. There are also thumbnails of servers/machines that are displayed. This helps IT, Administrators, to see what is connected and what is not, along with understanding what is on the actual screen of the live server/machine in realtime.
Anonymous | TrustRadius Reviewer

Cons

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • Monitoring and troubleshooting tools are lacking. Unless you can afford the costly step up to Platinum licensing, there is little native visibility into the Inner workings of the system, or into the ICA tunnel protocols. there are third party tools available, but because ICA is licensed by Citrix, there are only a few vendors who have the ability to really see what is occurring under the covers.
  • Profile management is very sloppy. Once again, a third party tool is required to effectively manage roaming profiles and keep login times down to a manageable level. UPM allows profiles to grow dramatically and requires careful monitoring and frequent intervention.
  • The Citrix Receiver client (Windows) is quirky and often causes end user performance and UX issues. Installing and upgrading the client is not straightforward or easy, although Citrix has been improving this weakness in recent releases.
Denis Peach | TrustRadius Reviewer

RDCMan

  • Security
  • parallel support
  • chat log
Chris Rader | TrustRadius Reviewer

Likelihood to Renew

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.2
Based on 4 answers
XenDesktop has become so integral to our operations that we will continue using it for the foreseeable future.
Anonymous | TrustRadius Reviewer

RDCMan

No score
No answers yet
No answers on this topic

Usability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.2
Based on 5 answers
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution.Aside from that, it hasn't required much admin intervention since the stand-up was completed.
Anonymous | TrustRadius Reviewer

RDCMan

No score
No answers yet
No answers on this topic

Reliability and Availability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.4
Based on 2 answers
Xendesktop did a great job with HA of all the components.
Khanh Thai | TrustRadius Reviewer

RDCMan

No score
No answers yet
No answers on this topic

Performance

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 7.7
Based on 5 answers
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
Anonymous | TrustRadius Reviewer

RDCMan

No score
No answers yet
No answers on this topic

Support Rating

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.0
Based on 9 answers
When you finally get to support, it is usually fairly good and consistent, but Citrix Virtual Apps and Desktops (formerly XenDesktop) does make it hard and time-intensive to get to someone who can help. With that said their only KB's are quite good and many times you can solve issues by looking stuff up yourself vs. fighting to get a competent support rep on the phone,
Anonymous | TrustRadius Reviewer

RDCMan

RDCMan 8.7
Based on 3 answers
We haven't had a particular need to find support for help with Microsoft Remote Desktop Connection Manager (RDCMan) since it was both easy to deploy and install, and is also very easy to use overall. If someone requires finding support for this product, there are several support options available, from technical documentation to user support forums, to phone/web/email support.
Anonymous | TrustRadius Reviewer

In-Person Training

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 10.0
Based on 1 answer
I was self trained
Khanh Thai | TrustRadius Reviewer

RDCMan

No score
No answers yet
No answers on this topic

Online Training

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.3
Based on 2 answers
Easy to understand and learn at my own pace
John Pasqualicchio | TrustRadius Reviewer

RDCMan

No score
No answers yet
No answers on this topic

Implementation Rating

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 9.0
Based on 3 answers
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
Anonymous | TrustRadius Reviewer

RDCMan

No score
No answers yet
No answers on this topic

Alternatives Considered

Citrix Virtual Apps and Desktops (formerly XenDesktop)

VMWare View is more complicated to implement and uses linked clones. I haven't used VMWare View in awhile though and this may have changed. At the time I tested it, the performance was consistently better (especially when remote) with XenDesktop. Additionally, XenDesktop had features like personal vDisk that gave it an advantage from a user standpoint. If you have applications that require GPU acceleration, Citrix's offering is more mature in this area than VMWare View as well.
Jay Oliphant | TrustRadius Reviewer

RDCMan

Like with everything IT, we have many tools in the tool box. Sometimes you can use different tools to do the same job. It can often depend on the user and experience of the situation. Many things have it's pro's and cons. But the main thing is that you fix the issue and the user is happy with the solution. It's the techs job to know what the best tool to use per situation.
Chris Rader | TrustRadius Reviewer

Scalability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 9.2
Based on 2 answers
Easily scalable
John Pasqualicchio | TrustRadius Reviewer

RDCMan

No score
No answers yet
No answers on this topic

Return on Investment

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • Increased productivity of nursing of ER and inpatient staff, leading to faster and more accurate patient care.
  • Very positive feedback from VDI users who could not imagine having to go back to the "old way".
  • Thin-clients and 0-clients should double the workstation life cycle versus traditional workstations.
  • Large initial investment for server and storage infrastructure, Microsoft and Citrix licensing, and configuration of the virtual platform, XenDesktop, and other product integrations (single sign-on, provisioning services, third-party personalization and management apps, etc.)
  • Integration of all components that compliment and support XenDesktop create a complex environment that increases quality and quantity of supporting staff.
Brad Eley | TrustRadius Reviewer

RDCMan

  • One positive impact it's had was that it has made it easier to manage servers since this could be done from a central location and through only one program. This, in effect, has helped to increase efficiency and save the time of those doing server management.
  • Another positive impact was that it is a product that could be deployed/installed by almost anyone, and one that fits reasonably quickly. It also doesn't use a whole lot of system resources when running, so this, in turn, helps the IT/Server Administrators still be efficient in the other work they have to do.
Anonymous | TrustRadius Reviewer

Pricing Details

Citrix Virtual Apps and Desktops (formerly XenDesktop)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix Virtual Apps and Desktops (formerly XenDesktop) Editions & Modules

Edition
Virtual Apps$375
    Additional Pricing Details

    RDCMan

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    RDCMan Editions & Modules

    Edition
    1 User$199.001
    5 Users$779.001
    1. Starting Price
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.6
    RDCMan
    8.1

    Likelihood to Renew

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.2
    RDCMan

    Usability

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.2
    RDCMan

    Reliability and Availability

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.4
    RDCMan

    Performance

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    7.7
    RDCMan

    Support Rating

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.0
    RDCMan
    8.7

    In-Person Training

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    10.0
    RDCMan

    Online Training

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    8.3
    RDCMan

    Implementation Rating

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    9.0
    RDCMan

    Scalability

    Citrix Virtual Apps and Desktops (formerly XenDesktop)
    9.2
    RDCMan

    Add comparison