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114 Ratings
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Top Rated
199 Ratings

Citrix Virtual Apps and Desktops

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114 Ratings
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Score 8.3 out of 100

Parallels RAS

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Top Rated
199 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • Citrix Virtual Apps and Desktops is rated higher in 5 areas: Likelihood to Renew, Usability, Online Training, Implementation Rating, Configurability
  • Parallels Remote Application Server is rated higher in 7 areas: Likelihood to Recommend, Availability, Performance, Support Rating, Ease of integration, Vendor post-sale, Vendor pre-sale
  • Citrix Virtual Apps and Desktops and Parallels Remote Application Server are tied in 1 area: Product Scalability

Likelihood to Recommend

8.9

Citrix Virtual Apps and Desktops

89%
39 Ratings
9.2

Parallels RAS

92%
126 Ratings

Likelihood to Renew

8.2

Citrix Virtual Apps and Desktops

82%
4 Ratings
8.1

Parallels RAS

81%
17 Ratings

Usability

8.2

Citrix Virtual Apps and Desktops

82%
5 Ratings
7.8

Parallels RAS

78%
6 Ratings

Availability

8.4

Citrix Virtual Apps and Desktops

84%
4 Ratings
9.2

Parallels RAS

92%
3 Ratings

Performance

7.4

Citrix Virtual Apps and Desktops

74%
8 Ratings
8.2

Parallels RAS

82%
3 Ratings

Support Rating

7.9

Citrix Virtual Apps and Desktops

79%
16 Ratings
8.7

Parallels RAS

87%
173 Ratings

In-Person Training

10.0

Citrix Virtual Apps and Desktops

100%
1 Rating

Parallels RAS

N/A
0 Ratings

Online Training

8.3

Citrix Virtual Apps and Desktops

83%
2 Ratings
7.3

Parallels RAS

73%
2 Ratings

Implementation Rating

9.0

Citrix Virtual Apps and Desktops

90%
6 Ratings
8.0

Parallels RAS

80%
9 Ratings

Configurability

8.4

Citrix Virtual Apps and Desktops

84%
2 Ratings
8.1

Parallels RAS

81%
3 Ratings

Ease of integration

2.4

Citrix Virtual Apps and Desktops

24%
4 Ratings
8.8

Parallels RAS

88%
2 Ratings

Product Scalability

9.2

Citrix Virtual Apps and Desktops

92%
2 Ratings
9.2

Parallels RAS

92%
2 Ratings

Vendor post-sale

5.2

Citrix Virtual Apps and Desktops

52%
2 Ratings
8.8

Parallels RAS

88%
3 Ratings

Vendor pre-sale

7.0

Citrix Virtual Apps and Desktops

70%
2 Ratings
8.8

Parallels RAS

88%
3 Ratings

Likelihood to Recommend

Citrix

Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
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Corel Corporation

Adding new servers to Parallels Remote Application Server just takes a few minutes, and congestion control of the cluster is simple. It functions whether a client is installed or not and offers the most refined printing capabilities when compared to its rivals. If they want to employ gestures, Apple device users get an experience similar to using a computer. To improve security, Parallels Remote Web Application works with external MFA service providers.
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Pros

Citrix

  • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
  • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
  • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
  • Easy to maintain and expand environments to fit business needs.
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Corel Corporation

  • The printing driver is quite excellent, both in the Parallels Client and on the HTML5 client.
  • Setup is incredibly easy; the default setup is very functional, and adding features is a breeze.
  • Speed is very acceptable in general for end-users, the clients adapt quite well to the amount of bandwidth available, and features are available to adjust further.
  • Automation through PowerShell is great.
  • Support is usually quite fast and efficient.
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Cons

Citrix

  • A single console to manage the environment.
  • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
  • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
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Corel Corporation

  • Enable users' access to their personal computer drives when accessing the cloud services through Parallels RAS.
  • Limiting and controlling the access to server resources for the users.
  • Need improvement in managing the resolution of service accessed via RAS Client (works well via RAS Browser, though).
  • Improve access to personal and organizational print and scanning devices from the cloud service.
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Pricing Details

Citrix Virtual Apps and Desktops

Starting Price

$375

Editions & Modules

Citrix Virtual Apps and Desktops editions and modules pricing
EditionModules
Virtual Apps3751

Footnotes

  1. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Parallels RAS

Starting Price

$120 per year per user

Editions & Modules

Parallels RAS editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    Citrix

    Because it has been a mainstay of our business for many years.
    Read full review

    Corel Corporation

    We have been using Parallels since it was called 2X - it is a major part of how we do business. It is fairly simple to use and maintain - staff like it, we like it. It is a product that makes a promise - and it keeps it. As Parallels evolves, and clean bandwidth becomes more readily available everywhere - it just makes sense to continue to use Parallels in our environment
    Read full review

    Usability

    Citrix

    Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
    Read full review

    Corel Corporation

    As you may see from other parts of my review - Parallels makes a promise and lives up to it. It is simple and straightforward for staff who use the published applications all day long. They love that fact that if they have a power-blip or Internet blip at home - they do not lose their work - it recovers/reconnects and lets them keep going right where they left off. The published applications make life simple for both the staff and for those of us who have to support them. Overall, it is the simplest way to give people the option to work remotely - and we have several staff who use it right here at their desk in the office as well.
    Read full review

    Reliability and Availability

    Citrix

    Xendesktop did a great job with HA of all the components.
    Read full review

    Corel Corporation

    If there are any issues with Parallels - they are usually more about the server operating systems than Parallels itself. It would be rare for us to have any reason to take Parallels offline - we schedule a reboot on the servers at 3am to keep the O/S itself fresh, but again - it is not a Parallels issue. If individual users have any issues we ask them to completely log out of parallels - which ends their session - and then back in - and that typically resolves the issue right away.
    Read full review

    Performance

    Citrix

    The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
    Read full review

    Corel Corporation

    I am giving Parallels 9/10 on this one because the only application that sometimes seems slow or has issues - is Microsoft Outlook. It is sometimes the result of a pop-up that may not show up in the published application (vs full desktop). Other than that - pages load very quickly - and it does not seem to slow down other applications that are running at the same time. Most of our users run Outlook, softphone and Teams locally - and published applications for everything else. When they do that - it is very solid.
    Read full review

    Support Rating

    Citrix

    The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
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    Corel Corporation

    I only needed to call support one time, however, the experience was not great. The support specialist was rude and spoke to me quite condescendingly. Also, the "fix" was a clunky walkaround that was not even a permanent fix and would have to be applied multiple times.
    Read full review

    In-Person Training

    Citrix

    I was self trained
    Read full review

    Corel Corporation

    No answers on this topic

    Online Training

    Citrix

    Easy to understand and learn at my own pace
    Read full review

    Corel Corporation

    Documentation is fair but sometimes a little difficult to follow
    Read full review

    Implementation Rating

    Citrix

    Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
    Read full review

    Corel Corporation

    Overall, it was pretty simple compared to most other projects. Again, we had a strong familarity with the product so there was not much of a learning curve. Our 'biggest' issue is the end-user understanding of a 'local' application and a published application. For example - Online meetings need to run locally for camera/video to work smoothly so opening a link to a meeting from a published application continues to be an occasional issue.
    Read full review

    Alternatives Considered

    Citrix

    I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical consultation, it was more obvious that the implementation would have been very easy and the security layers are very well for my company.
    Read full review

    Corel Corporation

    Compared to other offerings, including Citrix and MS plain RDS - this product provides a different level of experience. Its load balancing capabilities are simple to roll out, and an entire farm can be up and running in hours, NOT days. Its OS independence and minimum resource usage, along with its RDS server optimization policies, make it very resource efficient.
    Read full review

    Scalability

    Citrix

    Easily scalable
    Read full review

    Corel Corporation

    We added our Integrated Services Staff to parallels, with filtered, published applications - in a single afternoon. We added licensing and installed the desktop client software on multiple platforms both in the office and at remote sites all on the same day - and got remote users that had never used the product up and running - very quickly.
    Read full review

    Return on Investment

    Citrix

    • XenDesktop allows remote access to data from any device, allowing users to even BYOD, even allowing users to work from home and telecommute. Saving costs on office space.
    • XenDesktop helps a company attain a higher level of security as data does not reside on the device, and you have more control over the users' access to your environment.
    • XenDesktop is pricy from a licensing standpoint. It requires a special Windows VDI license as well as some decent infrastructure to run it. If your environment has room to grow, you should be fine with XenDesktop. If you are already strapped for resources, prepare to make a substantial investment.
    Read full review

    Corel Corporation

    • As a replacement for Citrix, the ROI is massive as its simpler but just as good at 90% of things
    • Time saved on the RDP management compared to the standard windows options is great
    • Does require a couple of servers to run and can be done on a DC which is a shame
    Read full review

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