81 Ratings
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Score 8 out of 100
Top Rated
116 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops are well suited for remote access when paired with Citrix ADC as the gateway. It is great for when there are limited resources and applications and desktops need to be shared with many users. It is a very good VDI environment and works with VMware vCenter and ESXi very well. Without Citrix ADC it is very difficult to set up an ICA proxy for remote sessions. If you are planning on using Citrix Virtual Apps and Desktops for remote access you either need Citrix ADC or VPN to keep it secure.
Ivan Sytchev | TrustRadius Reviewer

Parallels RAS

[Parallels Remote Application Server is] suitable for integration with AppsAnywhere application streaming, especially using existing workstations, when users are using their own devices to connect to any workstation in a pool.Not suitable for booking the same specific workstation each time[.]
Anonymous | TrustRadius Reviewer

Pros

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • All Management resources can now be installed on a single server. Reducing the overhead required to maintain a citrix environment.
  • Granularity of the Delivery groups allow you to define allowing a remote user to connect to a random XenDesktop VM or individually assigning VMs to users.
  • HDX RealTime Optimization Pack has stabilized some of the issues of utilizing all of the features of Skype for Business in a ZenDesktop VM.
Anonymous | TrustRadius Reviewer

Parallels RAS

  • Speed: Connection times are dramatically improved with Parallels, and overall, we experience less latency.
  • Stability: We see far fewer hiccups with disconnect issues and reconnections are much faster after internet issues.
  • Customization: Parallels has excellent tools for configuring web portals, endpoints and farms on the fly without needing to fire up entire farms to make changes.
Anonymous | TrustRadius Reviewer

Cons

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • Monitoring and troubleshooting tools are lacking. Unless you can afford the costly step up to Platinum licensing, there is little native visibility into the Inner workings of the system, or into the ICA tunnel protocols. there are third party tools available, but because ICA is licensed by Citrix, there are only a few vendors who have the ability to really see what is occurring under the covers.
  • Profile management is very sloppy. Once again, a third party tool is required to effectively manage roaming profiles and keep login times down to a manageable level. UPM allows profiles to grow dramatically and requires careful monitoring and frequent intervention.
  • The Citrix Receiver client (Windows) is quirky and often causes end user performance and UX issues. Installing and upgrading the client is not straightforward or easy, although Citrix has been improving this weakness in recent releases.
Denis Peach | TrustRadius Reviewer

Parallels RAS

  • Remote install is one of the coolest features, but sometimes doesn't play well with domain policies such as recommended CIS Baselines in different VLAN zones.
  • Would be nice if seamless apps showed up as dock icons in macOS the way Parallels for Desktop does.
Bret Benziger | TrustRadius Reviewer

Likelihood to Renew

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.2
Based on 4 answers
XenDesktop has become so integral to our operations that we will continue using it for the foreseeable future.
Anonymous | TrustRadius Reviewer

Parallels RAS

Parallels RAS 8.4
Based on 4 answers
It is critical to our organization's mobile application, remote work, and coronavirus response. We use it daily, our users find it easy and reliable while IT finds it easily secured and auditable
Joe Foran | TrustRadius Reviewer

Usability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.2
Based on 5 answers
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution.Aside from that, it hasn't required much admin intervention since the stand-up was completed.
Anonymous | TrustRadius Reviewer

Parallels RAS

Parallels RAS 9.1
Based on 1 answer
Installation is straight forward, with no complications. Same for licensing.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.4
Based on 2 answers
Xendesktop did a great job with HA of all the components.
Khanh Thai | TrustRadius Reviewer

Parallels RAS

Parallels RAS 9.1
Based on 1 answer
No answer on this topic is available.

Performance

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 7.7
Based on 5 answers
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
Anonymous | TrustRadius Reviewer

Parallels RAS

Parallels RAS 8.2
Based on 1 answer
No answer on this topic is available.

Support Rating

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.0
Based on 9 answers
When you finally get to support, it is usually fairly good and consistent, but Citrix Virtual Apps and Desktops (formerly XenDesktop) does make it hard and time-intensive to get to someone who can help. With that said their only KB's are quite good and many times you can solve issues by looking stuff up yourself vs. fighting to get a competent support rep on the phone,
Anonymous | TrustRadius Reviewer

Parallels RAS

Parallels RAS 8.3
Based on 124 answers
Product has updates often from server agent to gateway console, knowledge and support on the site its easy to find and solutions and patches are always in hand. On the other hand I can barely remember the last time I had any kind of issue with the product, so mostly I just had used support to find configurations.
Jorge Acopa Galera | TrustRadius Reviewer

In-Person Training

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 10.0
Based on 1 answer
I was self trained
Khanh Thai | TrustRadius Reviewer

Parallels RAS

No score
No answers yet
No answers on this topic

Online Training

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 8.3
Based on 2 answers
Easy to understand and learn at my own pace
John Pasqualicchio | TrustRadius Reviewer

Parallels RAS

Parallels RAS 8.2
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 9.0
Based on 3 answers
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
Anonymous | TrustRadius Reviewer

Parallels RAS

Parallels RAS 9.1
Based on 3 answers
Expect word of mouth to result in additional applications being requested very soon after go-live.
Joe Foran | TrustRadius Reviewer

Alternatives Considered

Citrix Virtual Apps and Desktops (formerly XenDesktop)

VMWare View is more complicated to implement and uses linked clones. I haven't used VMWare View in awhile though and this may have changed. At the time I tested it, the performance was consistently better (especially when remote) with XenDesktop. Additionally, XenDesktop had features like personal vDisk that gave it an advantage from a user standpoint. If you have applications that require GPU acceleration, Citrix's offering is more mature in this area than VMWare View as well.
Jay Oliphant | TrustRadius Reviewer

Parallels RAS

This is so much easier to configure! We used to use the old XenApp, and getting things done on that was always a lot more difficult. The ease of configuring the apps and desktops is far superior than the older versions of XenApp. Licensing is also a breeze as you can also split up the license if you wanted to set up a secondary farm or cluster of servers.
Anonymous | TrustRadius Reviewer

Scalability

Citrix Virtual Apps and Desktops (formerly XenDesktop)

Citrix Virtual Apps and Desktops (formerly XenDesktop) 9.2
Based on 2 answers
Easily scalable
John Pasqualicchio | TrustRadius Reviewer

Parallels RAS

No score
No answers yet
No answers on this topic

Return on Investment

Citrix Virtual Apps and Desktops (formerly XenDesktop)

  • Increased productivity of nursing of ER and inpatient staff, leading to faster and more accurate patient care.
  • Very positive feedback from VDI users who could not imagine having to go back to the "old way".
  • Thin-clients and 0-clients should double the workstation life cycle versus traditional workstations.
  • Large initial investment for server and storage infrastructure, Microsoft and Citrix licensing, and configuration of the virtual platform, XenDesktop, and other product integrations (single sign-on, provisioning services, third-party personalization and management apps, etc.)
  • Integration of all components that compliment and support XenDesktop create a complex environment that increases quality and quantity of supporting staff.
Brad Eley | TrustRadius Reviewer

Parallels RAS

  • The ROI with RAS can be measured in no downtime for our users versus the previous product we used. It seems that the prior product we used was always having connection issues, but RAS runs smoothly and without worry that we're going to have an outage.
  • In today's world, the ability to provide access to LOB applications is crucial. The major part of our sales team works on the East Coast with the main office in Western Pennsylvania. Having a stable platform for our remote workers was crucial to the success of our business.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Citrix Virtual Apps and Desktops (formerly XenDesktop)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix Virtual Apps and Desktops (formerly XenDesktop) Editions & Modules

Edition
Virtual Apps$375
    Additional Pricing Details

    Parallels RAS

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Parallels RAS Editions & Modules

    Additional Pricing Details

    Add comparison