Likelihood to Recommend Nielsens account managers are amazing. I could brag about my account rep forever. Get onsight training, it helps the process start at lightspeed. Importing external information into consumerpoint is tricky, but super fast once it is learned. I'm pretty tech saavy and I did it wrong initially. Formatting is finicky. That's part of why the onsight training is so great. Read full review ZoomInfo is well-suited for sales and marketing teams. The sales team can use it for research and prospecting, while marketing can use it for nurturing new prospects or previously prospected ones.Overall, ZoomInfo is a tool tailor-crafted for business and sales development teams. It helps them approach new prospects every day, even when contact numbers are not readily available.
Read full review Pros Segmentation. Media targeting and buying. Behavioral research. Purchasing behaviors. Read full review Zoominfo provides us scoops regarding any new upcoming project or pain points (difficulties) facing by certain companies which helps a lot in our business to contact such companies. Zoominfo gives us the exaction info such as email address, Direct or Cell phone number of particular contact which we want and we don't get anywhere except zoominfo Zoominfo has huge database. Intent is one of the favorite section where we get the exact info about the companies/industries which we want Zoominfo Connects with Hubspot which is another benefit for us to add any specific contact directly to our HubSpot app. Read full review Cons I would like better projections for micromarkets, such as non US Census metro areas. Organic segmentation can be very time consuming, but it always is. Read full review For initial users, the system can be a little overwhelming. A ZoomInfor SalesOS Basics guide could be beneficial to keep new users from feeling lost amongst all the options. Clearer instructions on how to set targeted search parameters for inbound information would be beneficial. Read full review Likelihood to Renew It can be expensive, but the strategic insights you get from it are unreal. It is one of those products that we now wonder what we did without it. Segmentation is a must in whatever business and PRISM makes it significantly easier. We reviewed several synthetic and organic segmentation methods, including ESRI and k means clustering analysis, and PRIZM is by far the best.
Read full review With the combined resources of crowdsorced info on both data.com as well as the immediacy of info on LinkedIn, as well as intel on Hoovers, information provided on ZoomInfo is more readily available if you have the time to invest in looking for it. However, at the pace we do business, having a "one stop shop" for information is very convenient. On efficiency alone, ZoomInfo is worth the price of subscription considering our business model.
Read full review Usability ZoomInfo is my go to service. This connected with
Linkedin Recruiter has been an amazing tool to use in gaining some very useful and strong connections
Read full review Support Rating I would give it a higher rating but they keep changing our account managers.
Read full review Alternatives Considered The size of data base, the bounce rate and accuracy. The extra features that you can have and the customer service. Whenever I have a question or help with something, my account manager is always available to help. And most importantly, the difference was the price. Although Zoominfo is not cheapest, it is the best value for your money.
Read full review Return on Investment Definitely a return on investment. We have been able to make much better use of our media buys. We have seen conversion rates skyrocket because of the targeting we were able to do. Our media buys were much more cost efffective. An example is the TV listing pages of the newspaper was cheaper than the front page for certain segments. It has helped support expansion into a new market for our health insurance products. We are able to design products based on the populations needs and behaviors rather than what someone heard. We were also able to map risky health behaviors across our service area and target the unhealthy by zip code. Read full review Negative - In my experience, exports error but credits deduct. Trying to get these credits back, good luck getting a customer service rep to assist. Negative - In my experience, information provided for 0-5 employee companies inaccurate Negative - In my opinion, due to not being able to get the information and not honoring their guarantee, no revenue goals were met. Negative - I feel, for this size prospect, there is no time savings. You will still need to manually research the company on other sites or by cold calling to get the missing information. Read full review ScreenShots