CloudSoft is a simple, cloud-based CRM system for SMBs.
$39
per month
Monsido
Score 8.8 out of 10
N/A
Monsido's Web Governance Platform helps users manage and optimize their web presence with tools like prioritized errors, WCAG and Section 508 accessibility testing and automation.
It is incredibly easy to use software and has some of the best customer service around. Visually it is intuitive, the user interface design is good; it makes adoption and use by end users easier. For identifying spelling mistakes and other accessibility and web governance issues it is very effective. Recommended.
Content policy scanning: You don't have to do a site search for a particular phrase you want to change or erase. Instead, you can create a policy and rescan your site and Monsido will find it for you.
SEO issue monitoring: The prioritization of tasks is accurate and focussed on the customer experience rather than feeding the Google algorithm.
Customer service: Any questions are answered promptly and fully. They always check that you are happy with the resolution before closing the ticket.
Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
Would like to see each page be able to bring up more then 100 clients at a time.
Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
Monsido was selected because of its affordability as well as it is user-friendly software. It was important that the software that was selected be optimal and easy to navigate in order to understand the complexities of the website that was designed.
Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
