TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clear C2 C2CRM

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.

    $37

    per month per user

    Salesforce Starter

    Score9 out of 10
    Small Businesses (1-50 employees)
    Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.

    $35

    per month per user

    Pricing
    Clear C2 C2CRMSalesforce Starter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Clear C2 C2CRMSalesforce Starter
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)—
    More Pricing Information
    Community Pulse
    Clear C2 C2CRMSalesforce Starter
    Considered Both Products
    Clear C2 C2CRM
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    80%
    Implementation went as expected
    4 Answers
    Features
    Clear C2 C2CRMSalesforce Starter
    Sales Force Automation
    Comparison of Sales Force Automation features of Clear C2 C2CRM and Salesforce Starter
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    8% above category average
    Salesforce Starter
    8.7
    7 Ratings
    10% above category average
    Customer data management / contact management9.03 Ratings7.27 Ratings
    Workflow management8.13 Ratings00 Ratings
    Territory management9.03 Ratings7.57 Ratings
    Opportunity management8.03 Ratings9.07 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings9.46 Ratings
    Contract management8.12 Ratings00 Ratings
    Quote & order management9.03 Ratings9.55 Ratings
    Interaction tracking8.02 Ratings8.56 Ratings
    Channel / partner relationship management8.02 Ratings9.75 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Clear C2 C2CRM and Salesforce Starter
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    12% above category average
    Salesforce Starter
    -
    Ratings
    Case management9.03 Ratings00 Ratings
    Call center management8.03 Ratings00 Ratings
    Help desk management9.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Clear C2 C2CRM and Salesforce Starter
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    9% above category average
    Salesforce Starter
    7.2
    6 Ratings
    7% below category average
    Lead management9.02 Ratings7.26 Ratings
    Email marketing8.13 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Clear C2 C2CRM and Salesforce Starter
    Feature
    Clear C2 C2CRM
    8.4
    3 Ratings
    9% above category average
    Salesforce Starter
    8.2
    5 Ratings
    6% above category average
    Task management9.03 Ratings9.65 Ratings
    Billing and invoicing management8.02 Ratings6.35 Ratings
    Reporting8.03 Ratings8.65 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Clear C2 C2CRM and Salesforce Starter
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    13% above category average
    Salesforce Starter
    9.0
    5 Ratings
    16% above category average
    Forecasting9.03 Ratings9.05 Ratings
    Pipeline visualization9.03 Ratings8.85 Ratings
    Customizable reports8.03 Ratings9.25 Ratings
    Customization
    Comparison of Customization features of Clear C2 C2CRM and Salesforce Starter
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    11% above category average
    Salesforce Starter
    6.7
    6 Ratings
    13% below category average
    Custom fields9.03 Ratings7.06 Ratings
    Custom objects8.02 Ratings7.05 Ratings
    Scripting environment9.03 Ratings5.75 Ratings
    API for custom integration8.02 Ratings7.35 Ratings
    Security
    Comparison of Security features of Clear C2 C2CRM and Salesforce Starter
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    1% above category average
    Salesforce Starter
    8.6
    6 Ratings
    2% above category average
    Single sign-on capability8.02 Ratings8.66 Ratings
    Role-based user permissions9.03 Ratings8.66 Ratings
    Social CRM
    Comparison of Social CRM features of Clear C2 C2CRM and Salesforce Starter
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    Salesforce Starter
    8.6
    5 Ratings
    14% above category average
    Social data9.02 Ratings00 Ratings
    Social engagement8.02 Ratings8.65 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Clear C2 C2CRM and Salesforce Starter
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    Salesforce Starter
    8.2
    5 Ratings
    8% above category average
    Marketing automation9.02 Ratings8.35 Ratings
    Compensation management8.02 Ratings8.15 Ratings
    Platform
    Comparison of Platform features of Clear C2 C2CRM and Salesforce Starter
    Feature
    Clear C2 C2CRM
    8.0
    2 Ratings
    5% above category average
    Salesforce Starter
    8.3
    6 Ratings
    9% above category average
    Mobile access8.02 Ratings8.36 Ratings
    Best Alternatives
    Clear C2 C2CRMSalesforce Starter
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clear C2 C2CRMSalesforce Starter
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    8.4
    (4 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Clear C2 C2CRMSalesforce Starter
    Likelihood to Recommend
    Clear C2 C2CRM
    It
    allows the best sales with our customers. It is the best CRM software in the
    market. If customers need help then it allows their users to contact them
    directly and they give good feedback in a short time.
    Read full review
    Salesforce
    If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
    Incentivized
    Read full review
    Pros
    Clear C2 C2CRM
    • An incredible application in making sales and marketing in a single go.
    • Good to comprehend business opportunities and to protect the product’s promotion in the market.
    • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
    • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
    • Its managing abilities are not underestimated because of its to-the-point business overview.
    Incentivized
    Read full review
    Salesforce
    • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
    • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
    • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
    Incentivized
    Read full review
    Cons
    Clear C2 C2CRM
    • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
    Incentivized
    Read full review
    Salesforce
    • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
    • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
    Incentivized
    Read full review
    Usability
    Clear C2 C2CRM
    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review
    Salesforce
    The system is very user-friendly on a desktop but lacks mobile friendliness. The Customer relationship manager disappears after the deal is signed. We struggled to get the system in a usable format, which was not cost-effective. The CRM system on desktop was great but way more complicated than it should be.
    Incentivized
    Read full review
    Support Rating
    Clear C2 C2CRM
    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Clear C2 C2CRM
    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Incentivized
    Read full review
    Salesforce
    more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
    Incentivized
    Read full review
    Return on Investment
    Clear C2 C2CRM
    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review
    Salesforce
    • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
    Incentivized
    Read full review
    ScreenShots

    Salesforce Starter Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot