What users are saying about
2 Ratings
2 Ratings
2 Ratings
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Score 6.6 out of 100
2 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova | TrustRadius Reviewer

commercetools

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

cleverbridge
7.9
commercetools
8.6
Product catalog & listings
cleverbridge
8.0
commercetools
9.3
Product management
cleverbridge
8.0
commercetools
8.3
Bulk product upload
cleverbridge
6.3
commercetools
9.7
Branding
cleverbridge
6.3
commercetools
8.3
Mobile storefront
cleverbridge
8.3
commercetools
8.0
Product variations
cleverbridge
9.3
commercetools
8.4
Website integration
cleverbridge
8.3
commercetools
9.0
Visual customization
cleverbridge
8.0
commercetools
8.0
CMS
cleverbridge
8.7
commercetools

Online Shopping Cart

cleverbridge
8.7
commercetools
7.8
Abandoned cart recovery
cleverbridge
8.0
commercetools
6.0
Checkout user experience
cleverbridge
9.3
commercetools
9.7

Online Payment System

cleverbridge
9.7
commercetools
9.0
eCommerce security
cleverbridge
9.7
commercetools
9.0

eCommerce Marketing

cleverbridge
8.2
commercetools
7.9
Promotions & discounts
cleverbridge
8.3
commercetools
8.0
Personalized recommendations
cleverbridge
7.3
commercetools
7.7
SEO
cleverbridge
9.0
commercetools
8.0

eCommerce Business Management

cleverbridge
8.8
commercetools
8.9
Multi-site management
cleverbridge
8.3
commercetools
9.7
Order processing
cleverbridge
10.0
commercetools
9.7
Inventory management
cleverbridge
9.3
commercetools
8.7
Shipping
cleverbridge
9.0
commercetools
8.7
Custom functionality
cleverbridge
7.3
commercetools
7.7

Pros

cleverbridge

  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Anonymous | TrustRadius Reviewer

commercetools

  • Very good documentation
  • Stabile and scalable Microservice-Architecture
  • Cloud Native Platform
Matthias Steinforth | TrustRadius Reviewer

Cons

cleverbridge

  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova | TrustRadius Reviewer

commercetools

  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Anonymous | TrustRadius Reviewer

Usability

cleverbridge

cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova | TrustRadius Reviewer

commercetools

No score
No answers yet
No answers on this topic

Alternatives Considered

cleverbridge

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Anonymous | TrustRadius Reviewer

commercetools

Matthias Steinforth | TrustRadius Reviewer

Return on Investment

cleverbridge

  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Anonymous | TrustRadius Reviewer

commercetools

  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Anonymous | TrustRadius Reviewer

Pricing Details

cleverbridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

commercetools

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

cleverbridge
6.6
commercetools
9.3

Usability

cleverbridge
8.0
commercetools

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