What users are saying about
3 Ratings
7 Ratings
3 Ratings
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Score 6 out of 100
7 Ratings
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Score 9 out of 100

Feature Set Ratings

  • cleverbridge ranks higher in 2 feature sets: Online Shopping Cart, eCommerce Marketing
  • commercetools ranks higher in 3 feature sets: Online Storefront, Online Payment System, eCommerce Business Management

Online Storefront

7.9

cleverbridge

79%
9.1

commercetools

91%
commercetools ranks higher in 7/9 features

Product catalog & listings

8.0
80%
2 Ratings
10.0
100%
2 Ratings

Product management

8.0
80%
2 Ratings
9.0
90%
2 Ratings

Bulk product upload

6.3
63%
2 Ratings
10.0
100%
2 Ratings

Branding

6.3
63%
2 Ratings
8.0
80%
2 Ratings

Mobile storefront

8.3
83%
2 Ratings
8.0
80%
1 Rating

Product variations

9.4
94%
2 Ratings
9.9
99%
2 Ratings

Website integration

8.3
83%
2 Ratings
9.0
90%
2 Ratings

Visual customization

8.0
80%
2 Ratings
8.9
89%
2 Ratings

CMS

8.7
87%
2 Ratings
N/A
0 Ratings

Online Shopping Cart

8.7

cleverbridge

87%
8.0

commercetools

80%
cleverbridge ranks higher in 1/2 features

Abandoned cart recovery

8.0
80%
2 Ratings
6.0
60%
1 Rating

Checkout user experience

9.4
94%
2 Ratings
10.0
100%
2 Ratings

Online Payment System

9.7

cleverbridge

97%
9.9

commercetools

99%
commercetools ranks higher in 1/1 features

eCommerce security

9.7
97%
2 Ratings
9.9
99%
2 Ratings

eCommerce Marketing

8.2

cleverbridge

82%
8.0

commercetools

80%
cleverbridge ranks higher in 2/3 features

Promotions & discounts

8.3
83%
2 Ratings
8.0
80%
2 Ratings

Personalized recommendations

7.3
73%
2 Ratings
8.0
80%
2 Ratings

SEO

9.0
90%
1 Rating
8.0
80%
2 Ratings

eCommerce Business Management

8.8

cleverbridge

88%
9.9

commercetools

99%
commercetools ranks higher in 5/5 features

Multi-site management

8.3
83%
2 Ratings
10.0
100%
2 Ratings

Order processing

10.0
100%
2 Ratings
10.0
100%
2 Ratings

Inventory management

9.4
94%
2 Ratings
9.9
99%
2 Ratings

Shipping

9.0
90%
1 Rating
9.9
99%
2 Ratings

Custom functionality

7.3
73%
2 Ratings
9.9
99%
2 Ratings

Attribute Ratings

  • commercetools is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.6

cleverbridge

66%
2 Ratings
10.0

commercetools

100%
2 Ratings

Usability

8.0

cleverbridge

80%
1 Rating

commercetools

N/A
0 Ratings

Likelihood to Recommend

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova | TrustRadius Reviewer

commercetools

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.
Anonymous | TrustRadius Reviewer

Pros

cleverbridge

  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Anonymous | TrustRadius Reviewer

commercetools

  • Very good documentation
  • Stabile and scalable Microservice-Architecture
  • Cloud Native Platform
Matthias Steinforth | TrustRadius Reviewer

Cons

cleverbridge

  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova | TrustRadius Reviewer

commercetools

  • Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
  • Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
  • Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.
Anonymous | TrustRadius Reviewer

Pricing Details

cleverbridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

commercetools

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

cleverbridge

cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova | TrustRadius Reviewer

commercetools

No score
No answers yet
No answers on this topic

Alternatives Considered

cleverbridge

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Anonymous | TrustRadius Reviewer

commercetools

Matthias Steinforth | TrustRadius Reviewer

Return on Investment

cleverbridge

  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Anonymous | TrustRadius Reviewer

commercetools

  • We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
  • Integrate the same APIs to different client facing solutions.
  • The total cost of platform recovered in 8 months of deployment.
Anonymous | TrustRadius Reviewer

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