What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 3 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
- cleverbridge ranks higher in 2 feature sets: Online Shopping Cart, eCommerce Marketing
- commercetools ranks higher in 3 feature sets: Online Storefront, Online Payment System, eCommerce Business Management
Online Storefront

7.9
cleverbridge
79%
9.1
commercetools
91%
commercetools ranks higher in 7/9 features
commercetools ranks higher in 7/9 features
Product catalog & listings

8.0
80%
2 Ratings
10.0
100%
2 Ratings
Product management

8.0
80%
2 Ratings
9.0
90%
2 Ratings
Bulk product upload

6.3
63%
2 Ratings
10.0
100%
2 Ratings
Branding

6.3
63%
2 Ratings
8.0
80%
2 Ratings
Mobile storefront

8.3
83%
2 Ratings
8.0
80%
1 Rating
Product variations

9.4
94%
2 Ratings
9.9
99%
2 Ratings
Website integration

8.3
83%
2 Ratings
9.0
90%
2 Ratings
Visual customization

8.0
80%
2 Ratings
8.9
89%
2 Ratings
CMS

8.7
87%
2 Ratings
N/A
0 Ratings
Online Shopping Cart

8.7
cleverbridge
87%
8.0
commercetools
80%
cleverbridge ranks higher in 1/2 features
cleverbridge ranks higher in 1/2 features
Abandoned cart recovery

8.0
80%
2 Ratings
6.0
60%
1 Rating
Checkout user experience

9.4
94%
2 Ratings
10.0
100%
2 Ratings
Online Payment System

9.7
cleverbridge
97%
9.9
commercetools
99%
commercetools ranks higher in 1/1 features
commercetools ranks higher in 1/1 features
eCommerce security

9.7
97%
2 Ratings
9.9
99%
2 Ratings
eCommerce Marketing

8.2
cleverbridge
82%
8.0
commercetools
80%
cleverbridge ranks higher in 2/3 features
cleverbridge ranks higher in 2/3 features
Promotions & discounts

8.3
83%
2 Ratings
8.0
80%
2 Ratings
Personalized recommendations

7.3
73%
2 Ratings
8.0
80%
2 Ratings
SEO

9.0
90%
1 Rating
8.0
80%
2 Ratings
eCommerce Business Management

8.8
cleverbridge
88%
9.9
commercetools
99%
commercetools ranks higher in 5/5 features
commercetools ranks higher in 5/5 features
Multi-site management

8.3
83%
2 Ratings
10.0
100%
2 Ratings
Order processing

10.0
100%
2 Ratings
10.0
100%
2 Ratings
Inventory management

9.4
94%
2 Ratings
9.9
99%
2 Ratings
Shipping

9.0
90%
1 Rating
9.9
99%
2 Ratings
Custom functionality

7.3
73%
2 Ratings
9.9
99%
2 Ratings
Attribute Ratings
- commercetools is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

6.6
cleverbridge
66%
2 Ratings
10.0
commercetools
100%
2 Ratings
Usability

8.0
cleverbridge
80%
1 Rating
commercetools
N/A
0 Ratings
Likelihood to Recommend
cleverbridge
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
commercetools
Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employeesPros
cleverbridge
- Excellent partnet
- Terrific at subscription software
- Excellent security and uptime

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeescommercetools
- Very good documentation
- Stabile and scalable Microservice-Architecture
- Cloud Native Platform
Managing Partner
kernpunkt, Agentur für eine digitale WeltInternet, 51-200 employees
Cons
cleverbridge
- Because of the many different settings, it becomes hard sometimes to set everything up
- The slow system can take up to 10 seconds to save something
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
commercetools
- Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
- Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
- Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employeesPricing Details
cleverbridge
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—commercetools
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
cleverbridge
cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
commercetools
No score
No answers yet
No answers on this topic
Alternatives Considered
cleverbridge
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeescommercetools
Managing Partner
kernpunkt, Agentur für eine digitale WeltInternet, 51-200 employees
Return on Investment
cleverbridge
- We couldn’t have done this on our own
- They provided cost-effective eCommerce for us

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeescommercetools
- We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
- Integrate the same APIs to different client facing solutions.
- The total cost of platform recovered in 8 months of deployment.

Verified User
Manager in Information Technology
Food Production Company, 1001-5000 employees