What users are saying about
30 Ratings
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Score 3.7 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

EveryoneSocial

EveryoneSocial is a great, scalable solution for both enterprise companies and smaller businesses. Both clients that use the platform are businesses with national/international workforces with thousands of employees and have had very few problems using the tool. I think a solution like this makes the most sense for a larger company (250+ people). It's a little pricey (~$1500+ a month) so you would need lots of activity and willing employees participating to make the cost worthwhile. There are other solutions like GaggleAMP with similar functionality better suited to smaller companies with much more manageable pricing structures.
Jarad Matula, MBA | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.3
EveryoneSocial
WYSIWYG email editor
ClickDimensions
5.3
EveryoneSocial
Dynamic content
ClickDimensions
4.1
EveryoneSocial
Ability to test dynamic content
ClickDimensions
4.5
EveryoneSocial
Landing pages
ClickDimensions
2.7
EveryoneSocial
A/B testing
ClickDimensions
4.9
EveryoneSocial
Mobile optimization
ClickDimensions
4.5
EveryoneSocial
Email deliverability reporting
ClickDimensions
2.7
EveryoneSocial
List management
ClickDimensions
4.0
EveryoneSocial
Triggered drip sequences
ClickDimensions
5.5
EveryoneSocial

Lead Management

ClickDimensions
3.7
EveryoneSocial
Lead nurturing
ClickDimensions
2.8
EveryoneSocial
Lead scoring and grading
ClickDimensions
4.6
EveryoneSocial
Data quality management
ClickDimensions
3.2
EveryoneSocial
Automated sales alerts and tasks
ClickDimensions
4.1
EveryoneSocial

Campaign Management

ClickDimensions
2.6
EveryoneSocial
Calendaring
ClickDimensions
4.1
EveryoneSocial
Event/webinar marketing
ClickDimensions
1.2
EveryoneSocial

Social Media Marketing

ClickDimensions
5.6
EveryoneSocial
Social sharing and campaigns
ClickDimensions
8.0
EveryoneSocial
Social profile integration
ClickDimensions
3.2
EveryoneSocial

Reporting & Analytics

ClickDimensions
2.9
EveryoneSocial
Dashboards
ClickDimensions
2.4
EveryoneSocial
Standard reports
ClickDimensions
2.4
EveryoneSocial
Custom reports
ClickDimensions
3.9
EveryoneSocial

Platform & Infrastructure

ClickDimensions
5.0
EveryoneSocial
API
ClickDimensions
1.2
EveryoneSocial
Role-based workflow & approvals
ClickDimensions
1.3
EveryoneSocial
Customizability
ClickDimensions
5.3
EveryoneSocial
Integration with Salesforce.com
ClickDimensions
7.0
EveryoneSocial
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
EveryoneSocial
Integration with SugarCRM
ClickDimensions
8.0
EveryoneSocial

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

EveryoneSocial

  • Content aggregation
  • Social reporting
  • Employee engagement
  • Personal branding
  • Brand Building
  • Social Media
James Keddington | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

EveryoneSocial

  • Leaderboards: I think it's great to have one, it's a strong motivator, but to my knowledge, there's no room for customizations/separate leaderboards the way there is for the different content streams. Seems like a no-brainer that each content stream/group should have its own leaderboard. With one general leaderboard, I've seen it actually discourage people from participating, b/c they see Joe Smith with over a thousand shares, etc. and feel like they'll never catch up, so why bother. Separate, customized leaderboards would be a right direction for this product. This is really one of the only areas I think this tool is really lacking in.
Jarad Matula, MBA | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

EveryoneSocial

EveryoneSocial 9.0
Based on 1 answer
I gave it this rating because it is easy to use, creates positive competition between employees about who can have the most impact on the brand, engages others in a way we have not yet been able to duplicate and is very simple.
James Keddington | TrustRadius Reviewer

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

EveryoneSocial

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

EveryoneSocial

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

EveryoneSocial

We use EveryoneSocial for our clients but use GaggleAMP internally for our own marketing purposes. Like I said before if you're an enterprise company that can afford the monthly cost of EveryoneSocial and has enough employees to make the investment worthwhile, I say go for EveryoneSocial. But if you're a small company just getting started and want more affordable options as you're finding your feet in the employee advocacy space, then GaggleAMP is a strong contender.
Jarad Matula, MBA | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

EveryoneSocial

  • Increased social media engagement
  • Improved employee engagement
  • Improved Klout scores for employees
James Keddington | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

EveryoneSocial

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ClickDimensions
3.3
EveryoneSocial
7.0

Likelihood to Renew

ClickDimensions
9.0
EveryoneSocial
9.0

Usability

ClickDimensions
5.0
EveryoneSocial

Support Rating

ClickDimensions
1.0
EveryoneSocial

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