What users are saying about
30 Ratings
3 Ratings
30 Ratings
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Score 3.7 out of 100
3 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

MPZMail

This software is very easy to use and it doesn’t require any technical knowledge to create an informative email for mass mailing. So whenever we need to circulate our new product information in less time and to the maximum audience, we use this software. Its marketing automation features helps us in Welcome emails and festival greetings to our customers.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.3
MPZMail
8.1
WYSIWYG email editor
ClickDimensions
5.3
MPZMail
8.0
Dynamic content
ClickDimensions
4.2
MPZMail
8.0
Ability to test dynamic content
ClickDimensions
4.6
MPZMail
7.0
Landing pages
ClickDimensions
2.7
MPZMail
8.0
A/B testing
ClickDimensions
4.9
MPZMail
Mobile optimization
ClickDimensions
4.5
MPZMail
8.0
Email deliverability reporting
ClickDimensions
2.7
MPZMail
9.0
List management
ClickDimensions
4.0
MPZMail
9.0
Triggered drip sequences
ClickDimensions
5.5
MPZMail

Lead Management

ClickDimensions
3.7
MPZMail
Lead nurturing
ClickDimensions
2.8
MPZMail
Lead scoring and grading
ClickDimensions
4.6
MPZMail
Data quality management
ClickDimensions
3.2
MPZMail
Automated sales alerts and tasks
ClickDimensions
4.1
MPZMail

Campaign Management

ClickDimensions
2.7
MPZMail
Calendaring
ClickDimensions
4.1
MPZMail
Event/webinar marketing
ClickDimensions
1.2
MPZMail

Social Media Marketing

ClickDimensions
5.6
MPZMail
Social sharing and campaigns
ClickDimensions
8.0
MPZMail
Social profile integration
ClickDimensions
3.2
MPZMail

Reporting & Analytics

ClickDimensions
2.9
MPZMail
7.0
Dashboards
ClickDimensions
2.4
MPZMail
7.0
Standard reports
ClickDimensions
2.4
MPZMail
7.0
Custom reports
ClickDimensions
3.9
MPZMail
7.0

Platform & Infrastructure

ClickDimensions
5.0
MPZMail
API
ClickDimensions
1.2
MPZMail
Role-based workflow & approvals
ClickDimensions
1.3
MPZMail
Customizability
ClickDimensions
5.3
MPZMail
Integration with Salesforce.com
ClickDimensions
7.0
MPZMail
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
MPZMail
Integration with SugarCRM
ClickDimensions
8.0
MPZMail

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

MPZMail

  • MPZMail offers an intuitive interface when I use it in my web browser.
  • It offers step by step instructions for using it comfortably on its homepage.
  • It offers scheduled delivery functionality which helps users to create campaigns in advance and schedule them for later time.
  • Email list uploading is very easy and fast too.
Anonymous | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

MPZMail

  • Campaign enagagement monitoring is not very descriptive.
  • It doesn’t offer Instant Solutions on Chat if any technical problem comes up during a campaign.
  • I find limited categories of pre-loaded templates in this software.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

MPZMail

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

MPZMail

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

MPZMail

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

MPZMail

Before this I used e-flyermaker for sending email campaigns but the success rate of that software was not satisfactory for my business. Most of the emails went to spam, so I switched to MPZMail. After using it for 1-2 weeks I started getting amazing responses. It was helping me in adding new leads to my databases too.
Anonymous | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

MPZMail

  • By adding signup forms we generate new leads in our database and those leads converted into revenue.
  • Its responsive emails helps us in creating good brand image among our customers.
  • With this we send festival greetings and save the cost on physical cards and other collaterals.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MPZMail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ClickDimensions
3.3
MPZMail
7.0

Likelihood to Renew

ClickDimensions
9.0
MPZMail

Usability

ClickDimensions
5.0
MPZMail

Support Rating

ClickDimensions
1.0
MPZMail

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