TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickTime

    Score9 out of 10
    N/AClickTime is a time tracking platform from the company of the same name in San Francisco, California that may include expense tracking and light project management capabilities via modules and add-ons.N/A

    TMetric

    Score10 out of 10
    Small Businesses (1-50 employees)
    TMetric is a cloud-based SaaS (Software as a Service) Time Tracking platform designed to capture employee work hours and align service delivery directly with budgeting, financial invoicing, and client billing. Key Capabilities Automated Time Tracking: Captures labor hours across tasks and projects in real time. The platform provides desktop clients, browser extensions, and mobile applications for iOS (iPhone Operating System) and Android (a mobile operating system…

    $7

    per month per seat

    Pricing
    ClickTimeTMetric
    Editions & Modules
    No answers on this topic
    Professional
    $7
    per month per seat
    Business
    $9
    per month per seat
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    ClickTimeTMetric
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount of up to 20% for annual billing.
    More Pricing Information
    Best Alternatives
    ClickTimeTMetric
    Small Businesses
    Time Doctor
    Score8 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    TimeCamp
    Score7.3 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickTimeTMetric
    Likelihood to Recommend
    9.6
    (6 ratings)
    9.9
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.3
    (2 ratings)
    User Testimonials
    ClickTimeTMetric
    Likelihood to Recommend
    ClickTime
    We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
    Incentivized
    Read full review
    Devart
    We started using TMetric in 2016, then re-evaluated our choice in 2018 in a beauty contest with its primary competitors. Our conclusion at that time was TMetric was the only solution that would meet all of our needs.
    Read full review
    Pros
    ClickTime
    • Easy to use once you get the hang of it.
    • Many useful features in one place.
    • Many options available when needing to drill-down in detail or analyze time categories.
    Incentivized
    Read full review
    Devart
    • Time tracking
    • Project management
    • Detailed reports
    Incentivized
    Read full review
    Cons
    ClickTime
    • The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
    • The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
    • Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.
    Incentivized
    Read full review
    Devart
    • The inability to add time into the future, such as planned PTO days and holidays.
    • At times, the settings can be difficult to find and navigate, but that just takes some time.
    • It would be nice if the web app and the desktop weren't two separate apps. If the web app had the ability to capture what you were working on, that would be fantastic, and there wouldn't be a need for a second app!
    Incentivized
    Read full review
    Usability
    ClickTime
    No answers on this topic
    Devart
    I think usability is where this product really shines. It just plain works. It's snappy, intuitive, and gets the job done. It is incredibly easy to use with a color-coded tagging system. It very clearly details out your breaks VS billable time, and gives you detailed reports that are useful when talking with clients and/or meeting with stakeholders.
    Incentivized
    Read full review
    Support Rating
    ClickTime
    We have had a good response from ClickTime when we have needed to ask questions.
    Incentivized
    Read full review
    Devart
    During 4 years, we have not needed much support, but when we did, the responses were fast and effective (although not always written in the most comprehensible English).
    Read full review
    Alternatives Considered
    ClickTime
    ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
    Incentivized
    Read full review
    Devart
    Many of the team members think that the UX of TMetric is better and easy.
    Incentivized
    Read full review
    Return on Investment
    ClickTime
    • Allows us to bill 100% of time spent on each job
    • Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
    • Takes very little time to manage and enter time
    Incentivized
    Read full review
    Devart
    • Estimate project time more easily without the need to postpone dates.
    • Reports clearly show how was our spending on tasks.
    • Brought individual aware about improving tasks time.
    Incentivized
    Read full review
    ScreenShots

    TMetric Screenshots

    Screenshot of the Time PageScreenshot of the Time Off CalendarScreenshot of the Team Summary ReportScreenshot of the Activity Summary ReportScreenshot of the Projects Summary Report