What users are saying about
12 Ratings
4 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

ClickTime

We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
Matt Rychener | TrustRadius Reviewer

TMetric

We started using TMetric in 2016, then re-evaluated our choice in 2018 in a beauty contest with its primary competitors. Our conclusion at that time was TMetric was the only solution that would meet all of our needs.
Dr. Tom G. Beaufort Wilson | TrustRadius Reviewer

Pros

ClickTime

  • Easy to use once you get the hang of it.
  • Many useful features in one place.
  • Many options available when needing to drill-down in detail or analyze time categories.
Anonymous | TrustRadius Reviewer

TMetric

  • I think TMetric is incredibly fast and intuitive. In a world of context switching, we need to be able to quickly switch between tasks and start timers accordingly. TMetric shines in this regard.
  • TMetric creates instant and detailed reports. All of your information is easily accessible.
  • It adds in your breaks! This is actually a really handy feature, as you can easily track when you are on breaks. With the use of the desktop app, it will even show you a snapshot of what is on your screen.
Josh Rubino | TrustRadius Reviewer

Cons

ClickTime

  • The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
  • The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
  • Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.
Anonymous | TrustRadius Reviewer

TMetric

  • We can install extension to integrate tmetric with github, and if there is no project that has the name same as the name of a github repository in which the work is being loged, then TMetric creates a new project with the name of that github repository. That way, it becomes harder to filter the actual report. Sometimes, it is not needed to create a new project. It would be nice if TMetric give an alert message while creating a new project.
Anonymous | TrustRadius Reviewer

Usability

ClickTime

No score
No answers yet
No answers on this topic

TMetric

TMetric 10.0
Based on 1 answer
I think usability is where this product really shines. It just plain works. It's snappy, intuitive, and gets the job done. It is incredibly easy to use with a color-coded tagging system. It very clearly details out your breaks VS billable time, and gives you detailed reports that are useful when talking with clients and/or meeting with stakeholders.
Josh Rubino | TrustRadius Reviewer

Support Rating

ClickTime

ClickTime 9.0
Based on 1 answer
We have had a good response from ClickTime when we have needed to ask questions.
Matt Rychener | TrustRadius Reviewer

TMetric

TMetric 8.4
Based on 2 answers
During 4 years, we have not needed much support, but when we did, the responses were fast and effective (although not always written in the most comprehensible English).
Dr. Tom G. Beaufort Wilson | TrustRadius Reviewer

Alternatives Considered

ClickTime

ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
Anonymous | TrustRadius Reviewer

TMetric

Many of the team members think that the UX of TMetric is better and easy.
Anonymous | TrustRadius Reviewer

Return on Investment

ClickTime

  • Allows us to bill 100% of time spent on each job
  • Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
  • Takes very little time to manage and enter time
Matthew Jackson | TrustRadius Reviewer

TMetric

  • Time savings in creating reports for administrative purposes.
  • The monthly cost is negligible compared to the amount of time and effort it saves us.
Dr. Tom G. Beaufort Wilson | TrustRadius Reviewer

Screenshots

Pricing Details

ClickTime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClickTime Editions & Modules

Additional Pricing Details

TMetric

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

TMetric Editions & Modules

Edition
Professional$51
Business$71
  1. user/month
Additional Pricing Details

Add comparison