CloudCall vs FreeConferenceCall.com

• Innovation- has technology that a lot of competitors don't
• customer service and support

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• Ease of setup - There is an installer and software does need to be installed on the computer but it's incredibly easy and simple to get started.
• Inviting meeting participants is incredibly easy from within the application. Either a link can be copied into a regular email or a list of email addresses can be input and you can send a single invitation to everyone as once.
• The video and audio clarity are great (assuming everyone has a good internet connection). FreeConferenceCall.com is also good at determining who is talking and placing that image at the forefront during the meeting.

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• The service on their app is not the best
• The texting platform can always improve

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• It would be nice if the custom greeting feature were included in the free features.
• One of the premium features should be a secured line option, that's protected from intrusion.
• A contacts list would help to note common callers and identify callers who show up as "wireless caller" in the detail report.

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• Call recordings have become useful in our business
• Notes autolog in bullhorn

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• Saved time on having to meet sales reps in person.
• Goal setting and objectives are much clearer when being able to talk with someone when seeing them. Not having to correct mistakes or clarify things later on because things "weren't clear" isn't much of an issue when a video conference is used.
• Being able to utilize a free option is the ultimate ROI - it costs nothing!

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