What users are saying about
2 Ratings
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Score 8 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

CloudCall

CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

If you need to talk to a group of busy people - who don't necessarily have time (or ability) to commute to meet in person, this is a great tool for a virtual phone call.
Michelle Braun | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

CloudCall
10.0
FreeConferenceCall.com
9.6
Hosted PBX
CloudCall
10.0
FreeConferenceCall.com
9.7
Multi-level Interactive Voice Response (IVR)
CloudCall
10.0
FreeConferenceCall.com
10.0
User templates
CloudCall
10.0
FreeConferenceCall.com
Call reports
CloudCall
10.0
FreeConferenceCall.com
9.0
Directory of employee names
CloudCall
10.0
FreeConferenceCall.com

Call Management

CloudCall
9.6
FreeConferenceCall.com
9.5
Answering rules
CloudCall
10.0
FreeConferenceCall.com
Call recording
CloudCall
10.0
FreeConferenceCall.com
10.0
Call park
CloudCall
9.0
FreeConferenceCall.com
Call screening
CloudCall
10.0
FreeConferenceCall.com
Message alerts
CloudCall
9.0
FreeConferenceCall.com
9.0

VoIP system collaboration

CloudCall
9.0
FreeConferenceCall.com
8.8
Audio conferencing
CloudCall
8.0
FreeConferenceCall.com
9.5
Instant messaging
CloudCall
10.0
FreeConferenceCall.com
Video conferencing
CloudCall
FreeConferenceCall.com
9.0
Video screen sharing
CloudCall
FreeConferenceCall.com
8.0

Mobile apps

CloudCall
7.0
FreeConferenceCall.com
Mobile app for iOS
CloudCall
7.0
FreeConferenceCall.com

Pros

CloudCall

  • Innovation- has technology that a lot of competitors don't
  • customer service and support
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

  • Ease of setup - There is an installer and software does need to be installed on the computer but it's incredibly easy and simple to get started.
  • Inviting meeting participants is incredibly easy from within the application. Either a link can be copied into a regular email or a list of email addresses can be input and you can send a single invitation to everyone as once.
  • The video and audio clarity are great (assuming everyone has a good internet connection). FreeConferenceCall.com is also good at determining who is talking and placing that image at the forefront during the meeting.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Cons

CloudCall

  • The service on their app is not the best
  • The texting platform can always improve
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

  • It would be nice if the custom greeting feature were included in the free features.
  • One of the premium features should be a secured line option, that's protected from intrusion.
  • A contacts list would help to note common callers and identify callers who show up as "wireless caller" in the detail report.
Dmitry Galkin | TrustRadius Reviewer

Likelihood to Renew

CloudCall

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Usability

CloudCall

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Support Rating

CloudCall

CloudCall 10.0
Based on 1 answer
Customer support is always responsive and timely.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

Implementation Rating

CloudCall

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Alternatives Considered

CloudCall

CloudCall is much better and easier functionality with more options.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

We actually ultimately prefer UberConference. It allowed for online interfacing for the call organizer and provided a more secure system.
Jessica Herrera | TrustRadius Reviewer

Return on Investment

CloudCall

  • Call recordings have become useful in our business
  • Notes autolog in bullhorn
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

  • Saved time on having to meet sales reps in person.
  • Goal setting and objectives are much clearer when being able to talk with someone when seeing them. Not having to correct mistakes or clarify things later on because things "weren't clear" isn't much of an issue when a video conference is used.
  • Being able to utilize a free option is the ultimate ROI - it costs nothing!
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Pricing Details

CloudCall

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CloudCall
8.0
FreeConferenceCall.com
9.0

Likelihood to Renew

CloudCall
FreeConferenceCall.com
10.0

Usability

CloudCall
FreeConferenceCall.com
10.0

Support Rating

CloudCall
10.0
FreeConferenceCall.com
9.5

Implementation Rating

CloudCall
FreeConferenceCall.com
10.0

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