What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 18 reviews and ratings
Feature Set Ratings
- CloudCall ranks higher in 3 feature sets: Cloud PBX, Call Management, VoIP system collaboration
- FreeConferenceCall.com ranks higher in 1 feature set: Mobile apps
Cloud PBX
10.0
CloudCall
100%
8.8
FreeConferenceCall.com
88%
CloudCall ranks higher in 5/5 features
CloudCall ranks higher in 5/5 features
Hosted PBX
10.0
100%
1 Rating
9.0
90%
3 Ratings
Multi-level Interactive Voice Response (IVR)
10.0
100%
1 Rating
10.0
100%
2 Ratings
User templates
10.0
100%
1 Rating
7.5
75%
2 Ratings
Call reports
10.0
100%
1 Rating
8.5
85%
8 Ratings
Directory of employee names
10.0
100%
1 Rating
N/A
0 Ratings
Call Management
9.6
CloudCall
96%
8.2
FreeConferenceCall.com
82%
CloudCall ranks higher in 5/5 features
CloudCall ranks higher in 5/5 features
Answering rules
10.0
100%
1 Rating
8.0
80%
1 Rating
Call recording
10.0
100%
1 Rating
8.9
89%
8 Ratings
Call park
9.0
90%
1 Rating
8.0
80%
2 Ratings
Call screening
10.0
100%
1 Rating
8.0
80%
3 Ratings
Message alerts
9.0
90%
1 Rating
8.0
80%
4 Ratings
VoIP system collaboration
9.0
CloudCall
90%
7.6
FreeConferenceCall.com
76%
CloudCall ranks higher in 2/4 features
CloudCall ranks higher in 2/4 features
Audio conferencing
8.0
80%
1 Rating
7.5
75%
10 Ratings
Instant messaging
10.0
100%
1 Rating
8.3
83%
3 Ratings
Video conferencing
N/A
0 Ratings
6.2
62%
6 Ratings
Video screen sharing
N/A
0 Ratings
8.5
85%
5 Ratings
Mobile apps
7.0
CloudCall
70%
8.9
FreeConferenceCall.com
89%
FreeConferenceCall.com ranks higher in 2/2 features
FreeConferenceCall.com ranks higher in 2/2 features
Mobile app for iOS
7.0
70%
1 Rating
8.9
89%
2 Ratings
Mobile app for Android
N/A
0 Ratings
8.9
89%
2 Ratings
Attribute Ratings
- CloudCall is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.0
CloudCall
80%
1 Rating
6.8
FreeConferenceCall.com
68%
12 Ratings
Likelihood to Renew
CloudCall
N/A
0 Ratings
10.0
FreeConferenceCall.com
100%
1 Rating
Usability
CloudCall
N/A
0 Ratings
10.0
FreeConferenceCall.com
100%
1 Rating
Support Rating
10.0
CloudCall
100%
2 Ratings
9.5
FreeConferenceCall.com
95%
6 Ratings
Implementation Rating
CloudCall
N/A
0 Ratings
10.0
FreeConferenceCall.com
100%
2 Ratings
Likelihood to Recommend
CloudCall
CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesFreeConferenceCall.com
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
Acquisition Manager
Point Acquisitions LLCReal Estate, 1-10 employees
Pros
CloudCall
- Innovation- has technology that a lot of competitors don't
- customer service and support

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesFreeConferenceCall.com
- The online portal to access call details and recordings is very easy to use.
- The functions that are offered beyond the free plan are competitive with other providers.
- I feel that our calls are secure with our own personal access codes and the same number always being used.
Owner
Desktop Deputy Virtual AssistantConsumer Services, 1-10 employees
Cons
CloudCall
- The service on their app is not the best
- The texting platform can always improve

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesFreeConferenceCall.com
- Recently callers cannot get onto the call
- Users on the call get bumped off
- Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
- I found customer service representatives rude and dismissive

Verified User
Team Lead in Other
Civic & Social Organization Company, 1-10 employeesPricing Details
CloudCall
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—FreeConferenceCall.com
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
CloudCall
No score
No answers yet
No answers on this topic
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Usability
CloudCall
No score
No answers yet
No answers on this topic
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Support Rating
CloudCall
CloudCall 10.0
Based on 2 answers
Customer support is always responsive and timely.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesFreeConferenceCall.com
FreeConferenceCall.com 9.5
Based on 6 answers
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
Founder/CEO
Gig Gear LLCMusic, 1-10 employees
Implementation Rating
CloudCall
No score
No answers yet
No answers on this topic
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 2 answers
It's a no brainer!
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Alternatives Considered
CloudCall
CloudCall is much better and easier functionality with more options.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesFreeConferenceCall.com
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Chief Science Officer
Hydro Dynamics, Inc.Machinery, 1-10 employees
Return on Investment
CloudCall
- Call recordings have become useful in our business
- Notes autolog in bullhorn

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesFreeConferenceCall.com
- We pay next to nothing for our access and it creates a professional means of connecting with our clients.
- Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
- FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Owner
Desktop Deputy Virtual AssistantConsumer Services, 1-10 employees