Comcast Business SmartOffice vs. Verint Video and Security (Verint VMS)

It is well suited for small, medium, or even large business environments. For private or end-to-end services, Comcast Business SmartOffice services offer great applications and services to suit any need. As a larger business nonprofit education environment, Comcast has offered reliable and affordable services. Whether with wireless (wifi) or smart intelligent video monitoring services, Comcast Business SmartOffice has been great.

Incentivized

I have not had the experience with other CCTV solutions to be able to adequately answer this question.

Incentivized

• Secure monitoring.
• General ease of connection.
• Customer support.

Incentivized

• Application use is easy and customer friendly
• Provides state of the art products and support
• Video analytics can prevent crime instead of just detecting.
• Facial recognition is paramount in investigating fraud across multiple facilities.
• Verint always recommends solutions that are a good fit for the organization because they do their research

Incentivized

• Would be nice if there was a more robust firewall option.

Incentivized

• Verint/Nextiva utilizes a integrator business model and if your integrator is poor to respond to your issues then it can be hard to get the support required on a day to day basis. It would be nice if there was a way to escalate issues above your integrator when response is poor.
• Sometimes is it is difficult to find all the programming details as they may be in more then one view and if they do not match then you can be left scratching your head as to what might have been missed.
• An easier way to drill down on technical issues.

Incentivized

It's a great and reliable product for any size business. While the billing and support can be increased and better, the overall product is fantastic and can be leveraged to gain for any company size. services are somewhat affordable and are reliable to anyone that needs them. Comcast Business SmartOffice is great.

Incentivized

Since we purchase software maintenance the cost of upgrade is greatly reduced. It would be cost prohibitive at this point to switch a worldwide operation to another CCTV platform. We have been happy with the overall performance of Nextiva as a product for many years.

Incentivized

It allows us to preform all the functions we need today and we will be gaining new functions once we upgrade.

Incentivized

The system its self rarely gives me any downtime that is not planned. Now with old encoders in the mix those do occasionally fail and are replaced at failure.

Incentivized

Nextiva uses an integrator business model so if your integrator gives you poor support there is no easy way to escalate above the integrator short of choosing a new integrator.

Incentivized

This was first rate as it allowed hands on training with multiple choice testing and certification upon successful completion.

Incentivized

The ease of use is pretty remarkable when it comes to using this product. I have used other security monitoring systems in the past but Comcast Business SmartOffice is pretty unique with its ease of use. I recommend it to anyone and think it has less buffering speed than other systems in the past I have used.

Incentivized

Security measures with Verint are top priority which is important to financial institutions

Incentivized

• ROI was great. No additional equipment needed to provide WiFi.
• Bandwidth cost is great.

Incentivized

• Positive ROI due to better identification and reduce in loss

Incentivized