What users are saying about
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Top Rated
110 Ratings
5 Ratings
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Score 8.9 out of 100

Zerto

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Top Rated
110 Ratings
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Score 8.1 out of 100

Attribute Ratings

  • ConnectWise Recover (formerly Continuum) is rated higher in 1 area: Likelihood to Recommend
  • Zerto is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.9

ConnectWise Recover (formerly Continuum)

89%
2 Ratings
5.6

Zerto

56%
53 Ratings

Likelihood to Renew

ConnectWise Recover (formerly Continuum)

N/A
0 Ratings
9.0

Zerto

90%
3 Ratings

Usability

ConnectWise Recover (formerly Continuum)

N/A
0 Ratings
8.4

Zerto

84%
27 Ratings

Support Rating

7.0

ConnectWise Recover (formerly Continuum)

70%
2 Ratings
8.9

Zerto

89%
45 Ratings

Implementation Rating

ConnectWise Recover (formerly Continuum)

N/A
0 Ratings
8.0

Zerto

80%
1 Rating

Contract Terms and Pricing Model

ConnectWise Recover (formerly Continuum)

N/A
0 Ratings
6.7

Zerto

67%
16 Ratings

Professional Services

ConnectWise Recover (formerly Continuum)

N/A
0 Ratings
7.6

Zerto

76%
5 Ratings

Likelihood to Recommend

ConnectWise Recover (formerly Continuum)

Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Rob Rotundo | TrustRadius Reviewer

Zerto

Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
Zach Koenig | TrustRadius Reviewer

Pros

ConnectWise Recover (formerly Continuum)

  • The platform offers a powerful feature set that includes block-level backup, granular file recovery, and more.
  • Not only we are able to recover data from our customers, but we're also able to backup and continue business operations whether a single or an entire server goes down.
  • All our server and desktop patching is properly managed and tested.
Ananth Ramaswamy | TrustRadius Reviewer

Zerto

  • Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
  • A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
  • Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
  • Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
  • Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
Anonymous | TrustRadius Reviewer

Cons

ConnectWise Recover (formerly Continuum)

  • Navigating the user interface can be tricky.
  • I look forward to new features coming out this year.
Ananth Ramaswamy | TrustRadius Reviewer

Zerto

  • Moving a VM from one protection group to another could be simplified.
  • I would like to see an executive-style report of recovery and testing for upper management.
  • The ability to deploy Zerto as a virtual appliance, without the need for a windows server.
Jamie Orth | TrustRadius Reviewer

Pricing Details

ConnectWise Recover (formerly Continuum)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Zerto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

ConnectWise Recover (formerly Continuum)

No score
No answers yet
No answers on this topic

Zerto

Zerto 9.0
Based on 3 answers
We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
Anonymous | TrustRadius Reviewer

Usability

ConnectWise Recover (formerly Continuum)

No score
No answers yet
No answers on this topic

Zerto

Zerto 8.4
Based on 27 answers
Usability was the primary reason we purchased the software in the first place. We had compared it to several other software products in the same area, and it was by far the easiest to set up and use. Long-term maintenance proved to be similar, with updates driven by updates to VMware and vSphere, rather than the product itself.
Ian Hillier | TrustRadius Reviewer

Support Rating

ConnectWise Recover (formerly Continuum)

ConnectWise Recover (formerly Continuum) 7.0
Based on 2 answers
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
Rob Rotundo | TrustRadius Reviewer

Zerto

Zerto 8.9
Based on 45 answers
Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
Anonymous | TrustRadius Reviewer

Implementation Rating

ConnectWise Recover (formerly Continuum)

No score
No answers yet
No answers on this topic

Zerto

Zerto 8.0
Based on 1 answer
Make sure the end goal is in mind before implementing. That way results meet expectations.
Rodney Carlson | TrustRadius Reviewer

Alternatives Considered

ConnectWise Recover (formerly Continuum)

We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover
Rob Rotundo | TrustRadius Reviewer

Zerto

We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.
Greg Goss | TrustRadius Reviewer

Contract Terms and Pricing Model

ConnectWise Recover (formerly Continuum)

No score
No answers yet
No answers on this topic

Zerto

Zerto 6.7
Based on 16 answers
For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.
Anonymous | TrustRadius Reviewer

Professional Services

ConnectWise Recover (formerly Continuum)

No score
No answers yet
No answers on this topic

Zerto

Zerto 7.6
Based on 5 answers
I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.
Anonymous | TrustRadius Reviewer

Return on Investment

ConnectWise Recover (formerly Continuum)

  • Cloud-based replication and recovery.
  • Unlimited storage.
  • Instant virtualization.
  • Low fixed monthly price per protected server or desktop.
Ananth Ramaswamy | TrustRadius Reviewer

Zerto

  • Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
  • Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.
Anonymous | TrustRadius Reviewer

Screenshots

ConnectWise Recover (formerly Continuum)

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