Contactability is a multi-channel marketing platform which automates the lead conversion process.
$149
per month
Oncontact
Score 4.8 out of 10
N/A
OnContact is a fully-featured customer relationship management (CRM) software built around capabilities such as sales and marketing automation, contact center, and QuickBooks integration, available through either cloud or on-premise deplyoment.
N/A
Pricing
Contactability
Oncontact
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Contactability
Oncontact
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
—
More Pricing Information
Community Pulse
Contactability
Oncontact
Features
Contactability
Oncontact
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactability
6.3
1 Ratings
21% below category average
Oncontact
5.0
2 Ratings
43% below category average
Customer data management / contact management
6.01 Ratings
4.82 Ratings
Workflow management
7.01 Ratings
4.42 Ratings
Territory management
7.01 Ratings
4.82 Ratings
Opportunity management
7.01 Ratings
5.32 Ratings
Integration with email client (e.g., Outlook or Gmail)
6.01 Ratings
9.01 Ratings
Contract management
5.01 Ratings
3.92 Ratings
Quote & order management
6.01 Ratings
3.92 Ratings
Interaction tracking
7.01 Ratings
4.42 Ratings
Channel / partner relationship management
6.01 Ratings
4.82 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactability
4.3
1 Ratings
56% below category average
Oncontact
3.6
2 Ratings
72% below category average
Case management
4.01 Ratings
5.32 Ratings
Call center management
5.01 Ratings
4.42 Ratings
Help desk management
4.01 Ratings
1.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactability
6.0
1 Ratings
25% below category average
Oncontact
8.5
1 Ratings
10% above category average
Lead management
6.01 Ratings
8.01 Ratings
Email marketing
6.01 Ratings
9.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactability
6.7
1 Ratings
13% below category average
Oncontact
9.0
1 Ratings
16% above category average
Task management
6.01 Ratings
9.01 Ratings
Billing and invoicing management
7.01 Ratings
00 Ratings
Reporting
7.01 Ratings
9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactability
6.3
1 Ratings
19% below category average
Oncontact
8.7
1 Ratings
14% above category average
Forecasting
6.01 Ratings
9.01 Ratings
Pipeline visualization
7.01 Ratings
8.01 Ratings
Customizable reports
6.01 Ratings
9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactability
7.0
1 Ratings
9% below category average
Oncontact
4.9
2 Ratings
44% below category average
Custom fields
7.01 Ratings
4.42 Ratings
Custom objects
8.01 Ratings
4.42 Ratings
Scripting environment
6.01 Ratings
3.92 Ratings
API for custom integration
00 Ratings
7.01 Ratings
Security
Comparison of Security features of Product A and Product B
Contactability
6.5
1 Ratings
25% below category average
Oncontact
10.0
1 Ratings
18% above category average
Single sign-on capability
7.01 Ratings
10.01 Ratings
Role-based user permissions
6.01 Ratings
10.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactability
7.0
1 Ratings
6% below category average
Oncontact
7.0
1 Ratings
6% below category average
Social data
6.01 Ratings
7.01 Ratings
Social engagement
8.01 Ratings
7.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactability
7.0
1 Ratings
5% below category average
Oncontact
7.0
1 Ratings
5% below category average
Marketing automation
6.01 Ratings
7.01 Ratings
Compensation management
8.01 Ratings
00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
The software reporting system is really clean and works well and they are good at sending you leads.
Their customer service is also willing to work with you and they really tried to help me improve our ROI.
Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.