ContactPigeon vs. REVE Chat

ContactPigeon

6 Reviews and Ratings

REVE Chat

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ContactPigeon	Score9.9 out of 10	Mid-Size Companies (51-1,000 employees)	ContactPigeon is a marketing automation solution for eCommerce. It combines email marketing, dynamic pop-ups, segmentation, automation flows and real-time analytics for marketers to maximize results when it comes to visitor remarketing. It enables eCommerce and B2C businesses to better engage, retain and grow customers with insights into visitor behaviors and automation flows. Get started with templates & recipes Users have pre-built eCommerce automation recipes to nurture, win…	$198 per month/billed annually
REVE Chat	Score10 out of 10	N/A	REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto…	$12 per license per month

Pricing

ContactPigeon

REVE Chat

Standard: $198.00
per month/billed annually
Pro: $385.00
per month/billed annually
Enterprise: $980.00
per month/billed annually

Standard: $12
per license per month
Advanced: $20
per license per month

Pricing Offerings
ContactPigeon	REVE Chat
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	Yes

Optional

$12 per license per month

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Best Alternatives
	ContactPigeon	REVE Chat
Small Businesses	Simplify360 Score7.8 out of 10	Olark Score10 out of 10
Medium-sized Companies	Customer.io Score9.1 out of 10	Zoho SalesIQ Score9.7 out of 10
Enterprises	SAP Service Cloud Score8.5 out of 10	Genesys DX (discontinued) Score10 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ContactPigeon	REVE Chat
Likelihood to Recommend	10.0 (4 ratings)	10.0 (1 ratings)
Likelihood to Renew	9.1 (1 ratings)	- (0 ratings)
Support Rating	9.1 (1 ratings)	- (0 ratings)

User Testimonials
	ContactPigeon	REVE Chat
Likelihood to Recommend	ContactPigeon Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers. Dimitris Stravopoulos Marketing Specialist Read full review	REVE Systems The REVE Chat always help me in taking care of the report and analytics. The report of visitor analytics can be viewed on hourly, daily, weekly, monthly and yearly format. This makes my work easy at my office. In the chat history option I was able to download the conversation of my clients which helped me maintaining the archive section. Verified User Read full review
Pros	ContactPigeon Push, Popup & Email Automation Support Team User Segmentation Product Recommendation AI Makis Paraskevopoulos Digital Content Manager Read full review	REVE Systems FAQ Builder is the best feature. It helped me in replying to common customer queries. If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy. Support of omni channel is the best. I am able to dandle different social media accounts at one platform. Verified User Read full review
Cons	ContactPigeon The UI is too complex sometimes (hopefully their support is always there for us!) Apostolis Lianos eCommerce Manager Read full review	REVE Systems There's nothing that can be improved in my opinion. Every feature works well in REVE Chat and works without any difficulty. It's user interface is easy to use. Verified User Read full review
Likelihood to Renew	ContactPigeon I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website. Makis Paraskevopoulos Digital Content Manager Read full review	REVE Systems No answers on this topic
Support Rating	ContactPigeon It is honestly the best support team I've ever seen, always ready and willing to help. Makis Paraskevopoulos Digital Content Manager Read full review	REVE Systems No answers on this topic
Alternatives Considered	ContactPigeon [I] haven't used other [products]. Verified User Read full review	REVE Systems One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to operate WhatsApp, Messenger chats through REVE Chat platform. Verified User Read full review
Return on Investment	ContactPigeon 25% growth in Email orders (YoY). Higher open rates up to +46%. Apostolis Lianos eCommerce Manager Read full review	REVE Systems My productivity at my office has increased after using REVE chat. My overall experience with REVE Chat is positive. REVE Chat's chatbot is the best feature. Chatbot has helped with reducing man power at office. Chatbot does all the work. Verified User Read full review
ScreenShots	ContactPigeon Screenshots	REVE Chat Screenshots