What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
- ConvergeHub ranks higher in 5 feature sets: Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Platform, Security
- Dimelo ranks higher in 3 feature sets: Sales Force Automation, Customer Service & Support, Customization
Sales Force Automation
8.3
ConvergeHub
83%

8.9
Dimelo
89%
Dimelo ranks higher in 9/9 features
Dimelo ranks higher in 9/9 features
Customer data management / contact management
9.0
90%
1 Rating

9.0
90%
1 Rating
Workflow management
9.0
90%
1 Rating

9.0
90%
1 Rating
Territory management
8.0
80%
1 Rating

9.0
90%
1 Rating
Opportunity management
9.0
90%
1 Rating

9.0
90%
1 Rating
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating

9.0
90%
1 Rating
Contract management
8.0
80%
1 Rating

9.0
90%
1 Rating
Quote & order management
9.0
90%
1 Rating

9.0
90%
1 Rating
Interaction tracking
8.0
80%
1 Rating

9.0
90%
1 Rating
Channel / partner relationship management
8.0
80%
1 Rating

8.0
80%
1 Rating
Customer Service & Support
7.0
ConvergeHub
70%

8.0
Dimelo
80%
Dimelo ranks higher in 3/3 features
Dimelo ranks higher in 3/3 features
Case management
7.0
70%
1 Rating

8.0
80%
2 Ratings
Call center management
N/A
0 Ratings

8.0
80%
2 Ratings
Help desk management
N/A
0 Ratings

8.0
80%
1 Rating
Marketing Automation
9.0
ConvergeHub
90%

8.0
Dimelo
80%
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating

7.0
70%
2 Ratings
Email marketing
9.0
90%
1 Rating

9.0
90%
1 Rating
CRM Project Management
9.0
ConvergeHub
90%

8.0
Dimelo
80%
ConvergeHub ranks higher in 3/3 features
ConvergeHub ranks higher in 3/3 features
Task management
9.0
90%
1 Rating

7.0
70%
2 Ratings
Billing and invoicing management
9.0
90%
1 Rating

8.0
80%
1 Rating
Reporting
9.0
90%
1 Rating

9.0
90%
2 Ratings
CRM Reporting & Analytics
8.0
ConvergeHub
80%

7.3
Dimelo
73%
Dimelo ranks higher in 3/3 features
Dimelo ranks higher in 3/3 features
Pipeline visualization
8.0
80%
1 Rating

8.0
80%
1 Rating
Customizable reports
8.0
80%
1 Rating

8.0
80%
2 Ratings
Forecasting
N/A
0 Ratings

6.0
60%
2 Ratings
Customization
7.5
ConvergeHub
75%

8.5
Dimelo
85%
Dimelo ranks higher in 3/4 features
Dimelo ranks higher in 3/4 features
Custom fields
8.0
80%
1 Rating

7.0
70%
2 Ratings
API for custom integration
7.0
70%
1 Rating

9.0
90%
1 Rating
Custom objects
N/A
0 Ratings

9.0
90%
1 Rating
Scripting environment
N/A
0 Ratings

9.0
90%
1 Rating
Platform
9.0
ConvergeHub
90%

8.0
Dimelo
80%
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating

8.0
80%
1 Rating
Security
9.0
ConvergeHub
90%

8.0
Dimelo
80%
ConvergeHub ranks higher in 1/2 features
ConvergeHub ranks higher in 1/2 features
Role-based user permissions
9.0
90%
1 Rating

8.0
80%
2 Ratings
Single sign-on capability
N/A
0 Ratings

8.0
80%
1 Rating
Social CRM
ConvergeHub
Feature Set Not Supported
N/A

9.0
Dimelo
90%
Dimelo ranks higher in 2/2 features
Dimelo ranks higher in 2/2 features
Social data
N/A
0 Ratings

9.0
90%
2 Ratings
Social engagement
N/A
0 Ratings

9.0
90%
2 Ratings
Integrations with 3rd-party Software
ConvergeHub
Feature Set Not Supported
N/A

8.5
Dimelo
85%
Dimelo ranks higher in 2/2 features
Dimelo ranks higher in 2/2 features
Marketing automation
N/A
0 Ratings

8.0
80%
2 Ratings
Compensation management
N/A
0 Ratings

9.0
90%
1 Rating
Attribute Ratings
- ConvergeHub and Dimelo are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating

8.0
Dimelo
80%
2 Ratings
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Dimelo
We use Dimelo for managing across multiple channels for single clients, which it is really good at. We have not had as much success in identifying posts that may be more suited for escalations--so, for interrogating the content of posts for intent, sarcasm or content inspection, and to automatically assign to different departments or colleagues depending upon the rules.

Verified User
Strategist in Sales
Outsourcing/Offshoring Company, 1001-5000 employeesPros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Dimelo
- Being able to unify all the messages we receive daily is easier.
- It helps reduce time when giving answers and solutions to problems that arise.
- Its interface is very simple and easy to understand.
- You can add all customer interactions in digital channels and synchronize ticket information and customer profiles with your existing CRM
Analista
Yulio International CorpLeisure, Travel & Tourism, 51-200 employees
Cons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Dimelo
- Social media listening over and above management
- Simpler schedule for content managing posts where the content editors may not have/need/want direct access to Dimelo--such as marketing directors, etc.

Verified User
Strategist in Sales
Outsourcing/Offshoring Company, 1001-5000 employeesPricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—Dimelo
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Dimelo Editions & Modules
—
Additional Pricing Details
—Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Dimelo
This application meets all the needs that the company faces today, and it is cheaper than other systems. This unified management solution allows you to provide quality customer service with a fast response speed, which has allowed me to win more customers to the company.
Analista
Yulio International CorpLeisure, Travel & Tourism, 51-200 employees
Return on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Dimelo
- Provided the service we required based upon an assumed initial level of customer engagement
- Increased social media engagement for the client - positive impact

Verified User
Strategist in Sales
Outsourcing/Offshoring Company, 1001-5000 employees