What users are saying about
2 Ratings
27 Ratings
2 Ratings
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Score 8 out of 100
27 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
Alicia Dearn | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
GreenRope
8.4
Customer data management / contact management
ConvergeHub
9.0
GreenRope
9.5
Workflow management
ConvergeHub
9.0
GreenRope
9.1
Territory management
ConvergeHub
8.0
GreenRope
8.3
Opportunity management
ConvergeHub
9.0
GreenRope
9.8
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
GreenRope
9.6
Contract management
ConvergeHub
8.0
GreenRope
3.8
Quote & order management
ConvergeHub
9.0
GreenRope
8.9
Interaction tracking
ConvergeHub
8.0
GreenRope
9.8
Channel / partner relationship management
ConvergeHub
8.0
GreenRope
6.6

Customer Service & Support

ConvergeHub
7.0
GreenRope
9.7
Case management
ConvergeHub
7.0
GreenRope
9.8
Call center management
ConvergeHub
GreenRope
9.6
Help desk management
ConvergeHub
GreenRope
9.8

Marketing Automation

ConvergeHub
9.0
GreenRope
9.2
Lead management
ConvergeHub
9.0
GreenRope
8.9
Email marketing
ConvergeHub
9.0
GreenRope
9.5

CRM Project Management

ConvergeHub
9.0
GreenRope
9.7
Task management
ConvergeHub
9.0
GreenRope
9.5
Billing and invoicing management
ConvergeHub
9.0
GreenRope
9.8
Reporting
ConvergeHub
9.0
GreenRope
9.8

CRM Reporting & Analytics

ConvergeHub
8.0
GreenRope
8.8
Pipeline visualization
ConvergeHub
8.0
GreenRope
8.3
Customizable reports
ConvergeHub
8.0
GreenRope
9.4
Forecasting
ConvergeHub
GreenRope
8.8

Customization

ConvergeHub
7.5
GreenRope
8.4
Custom fields
ConvergeHub
8.0
GreenRope
9.1
API for custom integration
ConvergeHub
7.0
GreenRope
9.1
Custom objects
ConvergeHub
GreenRope
8.2
Scripting environment
ConvergeHub
GreenRope
7.0

Platform

ConvergeHub
9.0
GreenRope
7.8
Mobile access
ConvergeHub
9.0
GreenRope
7.8

Security

ConvergeHub
9.0
GreenRope
8.6
Role-based user permissions
ConvergeHub
9.0
GreenRope
8.7
Single sign-on capability
ConvergeHub
GreenRope
8.6

Social CRM

ConvergeHub
GreenRope
9.0
Social data
ConvergeHub
GreenRope
9.0
Social engagement
ConvergeHub
GreenRope
9.0

Integrations with 3rd-party Software

ConvergeHub
GreenRope
9.2
Marketing automation
ConvergeHub
GreenRope
9.0
Compensation management
ConvergeHub
GreenRope
9.4

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

  • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
  • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
  • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
  • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
  • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
Raylene Wall | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

  • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
  • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
  • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
Andrea Hill | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 8.8
Based on 8 answers
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
Lance Labno | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 6.6
Based on 4 answers
It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
Renee Charbonneau | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 7.3
Based on 2 answers
Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
Anonymous | TrustRadius Reviewer

Implementation Rating

ConvergeHub

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 8.2
Based on 1 answer
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Renee Charbonneau | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
Wendy Tibus | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

GreenRope

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$399*

* Per Account

GreenRope Editions & Modules

Edition
Starter$1491
Prime$1991
Pro$2491
Premium$2991
Powerhouse$3491
Supreme$4491
Ultimate$6991
  1. Per Month [Unlimited Users]
Additional Pricing Details
All price plans include unlimited users, unlimited emails, and all features.

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
GreenRope
8.9

Likelihood to Renew

ConvergeHub
GreenRope
8.8

Usability

ConvergeHub
GreenRope
6.6

Performance

ConvergeHub
GreenRope
8.2

Support Rating

ConvergeHub
GreenRope
7.3

Implementation Rating

ConvergeHub
GreenRope
8.2

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