What users are saying about
2 Ratings
27 Ratings
2 Ratings
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Score 8 out of 100
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.1 out of 100

Feature Set Ratings

  • ConvergeHub ranks higher in 2 feature sets: Platform, Security
  • GreenRope ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization

Sales Force Automation

8.3

ConvergeHub

83%
8.4

GreenRope

84%
GreenRope ranks higher in 6/9 features

Customer data management / contact management

9.0
90%
1 Rating
9.6
96%
13 Ratings

Workflow management

9.0
90%
1 Rating
9.1
91%
12 Ratings

Territory management

8.0
80%
1 Rating
8.3
83%
6 Ratings

Opportunity management

9.0
90%
1 Rating
9.8
98%
11 Ratings

Integration with email client (e.g., Outlook or Gmail)

7.0
70%
1 Rating
9.5
95%
11 Ratings

Contract management

8.0
80%
1 Rating
3.8
38%
5 Ratings

Quote & order management

9.0
90%
1 Rating
8.9
89%
9 Ratings

Interaction tracking

8.0
80%
1 Rating
9.8
98%
12 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
6.6
66%
4 Ratings

Customer Service & Support

7.0

ConvergeHub

70%
9.7

GreenRope

97%
GreenRope ranks higher in 3/3 features

Case management

7.0
70%
1 Rating
9.8
98%
12 Ratings

Call center management

N/A
0 Ratings
9.7
97%
8 Ratings

Help desk management

N/A
0 Ratings
9.8
98%
10 Ratings

Marketing Automation

9.0

ConvergeHub

90%
9.2

GreenRope

92%
ConvergeHub ranks higher in 1/2 features

Lead management

9.0
90%
1 Rating
8.9
89%
12 Ratings

Email marketing

9.0
90%
1 Rating
9.6
96%
13 Ratings

CRM Project Management

9.0

ConvergeHub

90%
9.7

GreenRope

97%
GreenRope ranks higher in 3/3 features

Task management

9.0
90%
1 Rating
9.6
96%
13 Ratings

Billing and invoicing management

9.0
90%
1 Rating
9.8
98%
8 Ratings

Reporting

9.0
90%
1 Rating
9.8
98%
11 Ratings

CRM Reporting & Analytics

8.0

ConvergeHub

80%
8.9

GreenRope

89%
GreenRope ranks higher in 3/3 features

Pipeline visualization

8.0
80%
1 Rating
8.3
83%
10 Ratings

Customizable reports

8.0
80%
1 Rating
9.5
95%
12 Ratings

Forecasting

N/A
0 Ratings
8.8
88%
9 Ratings

Customization

7.5

ConvergeHub

75%
8.4

GreenRope

84%
GreenRope ranks higher in 4/4 features

Custom fields

8.0
80%
1 Rating
9.2
92%
13 Ratings

API for custom integration

7.0
70%
1 Rating
9.1
91%
10 Ratings

Custom objects

N/A
0 Ratings
8.2
82%
10 Ratings

Scripting environment

N/A
0 Ratings
7.0
70%
4 Ratings

Platform

9.0

ConvergeHub

90%
7.8

GreenRope

78%
ConvergeHub ranks higher in 1/1 features

Mobile access

9.0
90%
1 Rating
7.8
78%
9 Ratings

Security

9.0

ConvergeHub

90%
8.6

GreenRope

86%
ConvergeHub ranks higher in 1/2 features

Role-based user permissions

9.0
90%
1 Rating
8.6
86%
10 Ratings

Single sign-on capability

N/A
0 Ratings
8.6
86%
6 Ratings

Social CRM

ConvergeHub

Feature Set Not Supported
N/A
9.0

GreenRope

90%
GreenRope ranks higher in 2/2 features

Social data

N/A
0 Ratings
9.0
90%
11 Ratings

Social engagement

N/A
0 Ratings
9.0
90%
11 Ratings

Integrations with 3rd-party Software

ConvergeHub

Feature Set Not Supported
N/A
9.2

GreenRope

92%
GreenRope ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
9.0
90%
7 Ratings

Compensation management

N/A
0 Ratings
9.5
95%
7 Ratings

Attribute Ratings

  • GreenRope is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ConvergeHub

80%
1 Rating
8.9

GreenRope

89%
23 Ratings

Likelihood to Renew

ConvergeHub

N/A
0 Ratings
8.8

GreenRope

88%
8 Ratings

Usability

ConvergeHub

N/A
0 Ratings
6.6

GreenRope

66%
4 Ratings

Performance

ConvergeHub

N/A
0 Ratings
8.2

GreenRope

82%
2 Ratings

Support Rating

ConvergeHub

N/A
0 Ratings
7.3

GreenRope

73%
4 Ratings

Implementation Rating

ConvergeHub

N/A
0 Ratings
8.2

GreenRope

82%
2 Ratings

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
Alicia Dearn | TrustRadius Reviewer

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

  • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
  • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
  • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
  • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
  • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
Raylene Wall | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

  • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
  • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
  • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
Andrea Hill | TrustRadius Reviewer

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

GreenRope

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$399

Starting Price

$149 Per Month [Unlimited Users]

GreenRope Editions & Modules

Edition
Starter$1491
Prime$1991
Pro$2491
Premium$2991
Powerhouse$3491
Supreme$4491
Ultimate$6991
  1. Per Month [Unlimited Users]
Additional Pricing Details
All price plans include unlimited users, unlimited emails, and all features.

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 8.8
Based on 8 answers
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
Lance Labno | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 6.6
Based on 4 answers
It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
Renee Charbonneau | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 7.3
Based on 4 answers
Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
Anonymous | TrustRadius Reviewer

Implementation Rating

ConvergeHub

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 8.2
Based on 2 answers
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Renee Charbonneau | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
Wendy Tibus | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
Anonymous | TrustRadius Reviewer

Screenshots

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